Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

254 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


LL
LISA L.
Richmond, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Awesome service
I've been going to the 804 shop since they first opened and I highly recommend them to anyone and everyone. I have first hand experience watching the honest and descent price they charge.

Verified Customer
Midlothian, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Best Service Ever
I love Aaron and his guys. Always helpful, professional, feels like family. Keep up the hard work and know it is most definitely appreciated!!!!!!!

MH
Megan H.
Midlothian, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Megan said the business took care of her.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
Moseley, VA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Debilitating Ignition Issue
Car quit running and wouldn't restart. 804 Auto (Aaron) diagnosed problem to be due to a failed distributor. Discussed replacement options with him and Andrew and made a decision. Repair was made successfully, and as of today (5th day since picking up the car) it has run as it did prior to the part's failure.

Verified Customer
Richmond, VA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
They do a great job
They are very accommodating. They can fix just about anything. They just replaced the hinge pins and bushings in my 1999 GMC Suburban. It is really an improvement.

JM
JAMES M.
Chesterfield, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Professional service, honest pricing
Aaron and his team always do a great job. Car was completed on time and repairs were priced fairly.

JM
Judy M.
Midlothian, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Judy said they are awesome. Also she loves them.
This review was collected via phone interview by Customer Research Inc.

RM
REGGIE M.
Richmond, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Great Shop
Great people and service! Andrew and Aaron make a great team and truly run the shop greatly. I’ve had great experiences. They take care of things diligently and always offer the best price.

JF
JONATHAN F.
Richmond, VA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Honest and Fair
I was impressed with their willingness to help and could tell that they were not trying to rip me off.
I would definitely recommend this shop and will definitely return.

JM
JIM M.
Richmond, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Resolved Engine Computer Issues for 2006 Trail Blazer
Through tenacious testing, located and installed vehicle computer successfully and finally achieved desired vehicle performance.

BT
BARRY T.
Powhatan, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great Automotive Repair Service
As always 804 Auto Repair got me in and out very quickly. Aaron the owner is ready to get to know and trust. I will always recommend 804 Auto Repair.

Verified Customer
Richmond, VA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Thank you so much
Andrew was great

KB
KYLE B.
Richmond, VA
Nissan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
JDM Knowledge is impecable
I took my Skyline R32 to the shop on Saturday, and the issue was diagnosed timorously and professionally. Parts are going to be order and the problem will be rectified, i am truly happy with the service.

DF
DAMON F.
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Best garage ever
These guys are the bestπŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ€—πŸ€—πŸ€—πŸ€—πŸ’£πŸ’£πŸ’£πŸ’£πŸ’£πŸ’£πŸ’£. They are there whenever we need to get something done to any of our cars. There Grrrrrrrrrrrr-ate. Lol as "Tony" would say.

Verified Customer
Richmond, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Good se rvice
Resolved the problem

MS
Mike S.
Richmond, VA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Spoke with Michael. He said technicians at this business were quick in diagnosing his issue. He was hoping the cost of the diagnosis would be added to the repair cost, but it seems like it is an additional cost. Chris the owner is still going to do another project for him.
This review was collected via phone interview by Customer Research Inc.

AS
AL S.
Richmond, VA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Routine Maintenace - inspection
Brought the truck in for it's annual inspection and all went well. See you next month for an oil/filter change. Thanks mucho to the 804 Auto crew, they are always great and do great work.

DB
Debbie B.
Richmond, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Debbie said everyone was very accommodating and nice, and she really appreciates the free coffee.
This review was collected via phone interview by Customer Research Inc.

VG
Vincent G.
Richmond, VA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Vincent said the business was a great experience, the pricing was fair and they were also very informative.
This review was collected via phone interview by Customer Research Inc.

GW
GREGORY W.
Richmond, VA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Inspection and Oil Change
Honest work.

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