business image

ACE Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(503) 399-9667

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1630 Salem Industrial Dr NE Salem, OR 97301-0374
ACE Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)

JS
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Jan S.
Keizer, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Terrific
The staff are friendly. They keep you advised of any issues. They do an excellent work on your vehicle.

LO
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Lisa O.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Always a wonderful experience! I have been enjoying their service for about 20 years!I
I always receive prompt responses, clear repair explanations & no changes is price quotes!

FC
Fernando C.
Keizer, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
Category: Service
Fernando said they are really good, good people, great service and honest.
Recommended

IP
Irene P.
Keizer, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
Category: Service
Irene said that they are honest at explaining everything.
Recommended

JT
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Jan T.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Honest and dependable
Our company has taken some of our cars to Ace over the past year or so and have been consistantly impressed. The people are friendly and professional, they communicate well and do good work. There has been one instance when they had to come to our business to jump a car and take it back to their shop.
Good Job!
Recommended

ET
Eric T.
Keizer, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2015
verified customerVerified Customer
Category: Service
Eric said that the service at this business took longer than expected, and the communication was not up to par.
Recommended

RW
Randy W.
Salem, OR
Ford Windstar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2015
verified customerVerified Customer
Category: Service
Spoke with Susie. She said Randy always goes to this business.
Recommended

JW
Jarma W.
Keizer, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2015
verified customerVerified Customer
Category: Service
Jarma said they have always done a great job.
Recommended

TR
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Tim R.
Salem, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2015
verified customerVerified Customer
Fair and honest
After inspecting my vehicle I was told exactly what I did and did not need done. They saved me a lot of money. I am not a mechanic, but I feel my trust in their honesty and workmanship is well placed.
Recommended

JH
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Johnaton H.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2015
verified customerVerified Customer
Great job!!
All of my Windows were not working. They found the problem quickly and didn't want any time. They did a great job. They got in and got out same day. Thanks guys!
Recommended

JP
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John P.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2015
verified customerVerified Customer
Excellent Service
Thanks for getting my car in so quickly, for only replacing/fixing what really needed to be done and not what "may" have been needed. I gave them the authority to replace whatever was needed - I expected some belts, hoses, etc. that might need replacing - they said no need. All checked and all good - Brakses, oil change and a filter was all that was needed! Thanks for the honesty!
Recommended

PK
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Phil K.
Yucaipa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2015
verified customerVerified Customer
Real Service
Bob not only is a professional but gives real quotes, real quality and real service. No bait n switch, no misinformation and no inflated recommendations.
Recommended

JS
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James S.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2015
verified customerVerified Customer
service-knowledge-price
excellent repair shop. Done right and quickly. Great people.
Recommended

LL
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Leanne L.
Lyons, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2015
verified customerVerified Customer
HONESTY AND INTEGRITY
Bob and his team are wonderful. I know I can trust them are the work they do. I will be a customer for life.
Recommended

TM
Tina M.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2015
verified customerVerified Customer
Category: Service
Tina said this business is very honest. They do not try to sell her things she does not need. They do a good job and give her a good assessment with future needs for her vehicle. She would recommend them to everybody.
Recommended

Displaying Review 1 - 15 of 78 in total
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