Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

244 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


BC
Brandon C.
Crystal Lake, IL
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Brandon said it was excellent customer service.
This review was collected via phone interview by Customer Research Inc.

GI
GIOVANNI I.
Des Plaines, IL
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
excellent service
The operating level of expertise supersedes most of dealerships service centers I have experienced through my life and 16 cars later foreign and domestic. The electronic recording they provide gives assures me continuity on both of my cars manufacture's warranties.

JK
Jim K.
Mount Prospect, IL
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jim said this business is really good. He gets prompt service, they are courteous, and they do clean work. He had to have a new transmission put in and they even cleaned the top of the engine.
This review was collected via phone interview by Customer Research Inc.

ES
ERVIN S.
Elgin, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
persistant in troubleshooting my cars problem
they were persistant in finding my cars driveline vibration, letting them drive it a few days to find and pinpoint and repair the problem. fair in pricing, thought it would be more.

AP
Angelo P.
Illinois
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Angelo said they did a good job and they were friendly. He liked the work they did.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Mount Prospect, IL
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Michael said the staff is quick and nice and he had a good experience.
This review was collected via phone interview by Customer Research Inc.

FM
Francisco M.
Mount Prospect, IL
Ford Focus
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018 Category: Service
Francisco said that everything with the place was good.
This review was collected via phone interview by Customer Research Inc.

CC
Constance C.
ARLINGTON, IL
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Constance said the staff provided good service, and she enjoys her visits.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Mount Prospect, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Anthony said they did a very good job,
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
Carol Stream, IL
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ken said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wood Dale, IL
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
The A & A family......
There is a need for peace of mind when one travels these days......I am always amazed at how accommodating Joe is when I need a oil change and inspection prior to hitting the road. At times, I swear I feel like part of the family. No matter how busy A & A is...they always find the time for me....Their loyalty and customer service is by far the best I have ever experienced....The A & A family will get you where you need to be! THANKS JOE!!!!

RC
Ron C.
Shelby, NC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Ron said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Miguel R.
Mount Prospect, IL
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Miguel said it was good and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Santiago M.
Mount Prospect, IL
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Laurel. She said the business provides fabulous service. They are able to have her vehicle ready when they say it will be ready. They are very friendly and care about their customers.
This review was collected via phone interview by Customer Research Inc.

JA
Jonathan A.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Jonathan said he received good quality service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

ST
Syed T.
Chicago, IL
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Syed said the staff explained to him clearly what was being done and finished his vehicle on time.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
Chicago, IL
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Luis said the business had the best price in the area and the staff were really honest with him.
This review was collected via phone interview by Customer Research Inc.

KW
Kenneth W.
Streamwood, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kenneth said the guys are good guys. The business is the only place where he brings his vehicles in for service.
This review was collected via phone interview by Customer Research Inc.

FK
FRANK K.
Wood Dale, IL
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
LOYALTY ......HONESTY........DEPENDABILITY....
These 3 terms are not readily used when one reads reviews these days from the fast typing millennials of today.....My truck still holds the road at over 150K miles due to the service and timely maint. checks from A & A. Joe makes sure that my truck is safe, ready, and dependable. You want to be treated like a family member? Put down your yelp food reviews and go to A & A.....They are the best....they are family owned and operated for a reason...….they are always busy, yet will stay late, pick one up, or drive one home to help their customers out.

SD
Sidkadi D.
Skokie, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Sidkadi said this business provided him with the best service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 244 in total