Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

487 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


JJ
John J.
Kingman, AZ
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
John said the business has great service. They didn't charge him a ridiculous price, they did him a solid and got him back on the road.
This review was collected via phone interview by Customer Research Inc.

SM
SANDRA M.
Kingman, AZ
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Work completed in a timely manner, no gimmicks or upselling! Friendly and informative people!
I have already referred my daughter to this establishment! Great service!

CL
Cande L.
Kingman, AZ
Lincoln Mark VIII
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Cande said he likes the service the business provides and the staff are good people.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Yucca, AZ
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Larry said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Kingman, AZ
Toyota Tundra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2018 Category: Service
Daniel said he dropped his vehicle off at 8am and it still wasn't done at the end of the day. It should have only taken a couple of hours.
This review was collected via phone interview by Customer Research Inc.
Louis C. from Aaction Automotive Center responded on 12/18/2018

I do apologize for the inconvience, however, there are a coulple of things that need to be clarified. When the vehicle was dropped off without an appointment, I explained that there was a big job that was being worked on and that it would be after 12:30 before we would be able to perform the service. We experienced problem after problem with the first job and so we were running behind schedule. I made a call to the customer to inform him of the delay and asked if there would be a problem. I also relayed that it would be done before the end of the day, which it was. Actually I believe I called at about 3:00 p.m. when the job was completed and ready to pick up. 
Unfortunately, in this business, things rarely go as planned. However, we always try to keep our customers informed. 
To summarize: Job completed late, yes but before the end of the day. Customer informed, yes.  

Raoul Collins
Co-owner
928-757-1313

LH
Lisa H.
Kingman, AZ
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Lisa said she was totally satisfied and happy with the service.
This review was collected via phone interview by Customer Research Inc.

BR
BECKY R.
Golden Valley, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Fast thorough service!
Best place in town for service you can trust!

JK
JAMES K.
Kingman, AZ
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Excellent vehicle service
Iv'e been using Action Automotive for a few years now and have always been happy with the work done by them.

UM
Ursula M.
Kingman, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Ursula said they did a great job and she is always happy.
This review was collected via phone interview by Customer Research Inc.

SB
SAM B.
Seligman, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Customer service
The first time I walked in I knew that the owner took pride in his work and employees. They are fast and efficient depending on your problem. It's a family owned business with pride. Thanks and I will be back.
Sam Brummett.

RI
Rich I.
Arizona
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Rich said the service was not perfect and a little expensive.
This review was collected via phone interview by Customer Research Inc.

BR
Bruce R.
Kingman, AZ
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Bruce said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JM
JEFF M.
Kingman, AZ
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
They fixed my 97 Lincoln Towncar
My Lincoln was fixed quickly and professionally

CM
Cynthia M.
Kingman, AZ
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Cynthia said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

TW
TOM W.
Kingman, AZ
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Oil, Lube & Filter Service performed
I take my car to Aaction Auto because I trust them to do a good job at a fair price.

PM
Pat M.
Kingman, AZ
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Pat said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RO
Rolinda O.
Golden Valley, AZ
Jeep Renegade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Rolinda said the business could not fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Cathy S.
Kingman, AZ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Cathy said the employees are good people and they were good to her. Everything was great.
This review was collected via phone interview by Customer Research Inc.

CJ
Codi J.
Kingman, AZ
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Codi said the employees were pretty good.
This review was collected via phone interview by Customer Research Inc.

LI
Lucas I.
Goleta, CA
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Lucas said the staff are kind and easy to talk to. He stated that the business is quick and helpful.
This review was collected via phone interview by Customer Research Inc.