Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

500 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


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Brian S.
Granbury, TX
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Brian said that the place helped him when he was out of town, they gave him a ride to and from his room, were efficient and thorough. They inspected his vehicle to make sure it was road worthy for his trip home, took care of it and got it done quickly.
This review was collected via phone interview by Customer Research Inc.

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DAVID W.
Kingman, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Great service! A trustworthy Honest business
Great service! They stand behind their work and still try to find ways to save their customers money. I highly recommended!!

CG
Carol G.
Kingman, AZ
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Carol said the staff was courteous, quick and made her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

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MICHAEL F.
Kingman, AZ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
A great garage!!
Very capable staff a friendly atmosphere as apposed to large dealerships. They have been servicing my Sabaru as log as I have had it and they are here where I am so I don't have to drive a hundred miles to get my car serviced. I trust what they tell me. Michael F.

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ROBERT B.
Kingman, AZ
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019
Cam cover gasket replacement 2003 Honda civic
Work done was very good as usual. Replacement of the Cam cover gasket seems to be fine. No oil leaks so far. I did provide 3.5 Quarts of oil and a Honda oil filter for the oil change. I checked the oil when I got home and the oil level on the dipstick was way high. I drained out almost a full quart of oil and the dipstick showed just a little bit above the full dot . The drain plug was way tighter than when I do my own oil change. Somehow more oil than I provided was in the crankcase. ?????

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Gary R.
Arizona
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Gary said that he was very happy with the place, they are very good, treated him well and did very good work.
This review was collected via phone interview by Customer Research Inc.

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BILL D.
Kingman, AZ
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Regular service / maintenance
As usual, the service; necessary preventative maintenance, and staff courtesy is SUPERIOR, and just wants one to come back again.

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ERIC S.
Kingman, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Oil change
I always have a good experience here, thank you

BB
BENNY B.
Newberg, OR
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Prompt and Great Service
We had an check engine light on and stopped in to have it diagnosed--they fixed the problem that day! Always have great service
with you and appreciate your fitting us in to your schedule.

RR
Robert R.
Yucca, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Robert said the business was very courteous and kind. They showed him what was wrong with his with vehicle.
This review was collected via phone interview by Customer Research Inc.

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JAMES K.
Kingman, AZ
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent vehicle service
I'm always happy with the work they do on my car.

CL
Cande L.
Kingman, AZ
Lincoln Mark VIII
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Cande said the staff was very good .
This review was collected via phone interview by Customer Research Inc.

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Sharon R.
Kingman, AZ
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Sharon said they like to take vehicles to them. They have always been good.
This review was collected via phone interview by Customer Research Inc.

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John J.
Kingman, AZ
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
John said the business has great service. They didn't charge him a ridiculous price, they did him a solid and got him back on the road.
This review was collected via phone interview by Customer Research Inc.

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SANDRA M.
Kingman, AZ
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Work completed in a timely manner, no gimmicks or upselling! Friendly and informative people!
I have already referred my daughter to this establishment! Great service!

CL
Cande L.
Kingman, AZ
Lincoln Mark VIII
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Cande said he likes the service the business provides and the staff are good people.
This review was collected via phone interview by Customer Research Inc.

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Larry D.
Yucca, AZ
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Larry said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

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Daniel M.
Kingman, AZ
Toyota Tundra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2018 Category: Service
Daniel said he dropped his vehicle off at 8am and it still wasn't done at the end of the day. It should have only taken a couple of hours.
This review was collected via phone interview by Customer Research Inc.
Louis C. from Aaction Automotive Center responded on 12/18/2018

I do apologize for the inconvience, however, there are a coulple of things that need to be clarified. When the vehicle was dropped off without an appointment, I explained that there was a big job that was being worked on and that it would be after 12:30 before we would be able to perform the service. We experienced problem after problem with the first job and so we were running behind schedule. I made a call to the customer to inform him of the delay and asked if there would be a problem. I also relayed that it would be done before the end of the day, which it was. Actually I believe I called at about 3:00 p.m. when the job was completed and ready to pick up. 
Unfortunately, in this business, things rarely go as planned. However, we always try to keep our customers informed. 
To summarize: Job completed late, yes but before the end of the day. Customer informed, yes.  

Raoul Collins
Co-owner
928-757-1313

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Lisa H.
Kingman, AZ
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Lisa said she was totally satisfied and happy with the service.
This review was collected via phone interview by Customer Research Inc.

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BECKY R.
Golden Valley, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Fast thorough service!
Best place in town for service you can trust!