ReScore Reviews™ (51)

ReScore
Overall Rating 4.5294094/5Overall Rating 4.5294094/5Overall Rating 4.5294094/5Overall Rating 4.5294094/5rating 4.5294094
Original
Overall Rating 2.15686/5Overall Rating 2.15686/5rating 2.15686rating 2.15686rating 2.15686
89% Would Recommend
100% Business Response
Latest Review 1 day ago
Daniel C. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best visit yet"
Had a great experience getting my oil changed for this visit. Very quick. Fantastic service. Thank you!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/19/2018 03:14 PM
Restituto V. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Near to my place. "
Good Service
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:20 AM
Paul S. on 04/18/2018
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"Quick and fast with great service."
Only one thing was missed - service forgot to 'RE-SET' the maintenance notification window. I am now 15 days 'past-due' for service.

When I get a chance I will bring it in to have it reset.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/18/2018 11:17 AM
William P. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always come back!"
Great service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/18/2018 09:23 AM
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John G. at ABC Hyundai responded on 04/18/2018

Happy we could be of assistance. Thank you for your patronage.
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Would recommend to a friend
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:15 PM
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John G. at ABC Hyundai responded on 04/18/2018

Your comments are most appreciated. Thank you from the ABC family!

Peter B. on 04/17/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best service"
Great service and great people.ABC Hyundai for all my service needs!
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 05:10 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/18/2018

Happy we could be of assistance. Thank you for your patronage.

Lara T. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Customer Service"
I was very impressed by the friendliness of the customer service representatives. I was just surprised that a basic oil change took almost two hours rather than the usual hour I've waited at other service locations.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 03:42 PM
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John G. at ABC Hyundai responded on 04/18/2018

We always appreciate customer input and will strive to improve wait times. Thanks for taking time to review our dealership.

Cameron C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff are amazing"
Mike was amazing. Only like this dealership.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/17/2018 03:14 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/18/2018

Your comments are most appreciated. Thank you from the ABC family!

Verified Customer on 04/17/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Basic oil change should not take over an hour"
Appointment was made for 8am a few days prior, I was seen at 8:10 the day of and requested no car wash to save time. Service completed and car returned at 9:30.. come on.
Vehicle: 2018 Hyundai Ioniq Hybr
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:43 PM
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TERRY J K., SERVICE MANAGER at ABC Hyundai responded on 04/17/2018

Hi Hunter
I left you a message,I am very sorry about your service visit
We at ABC try very hard to make our customers happy.
If you could text me back and let me know whats the best time
to reach you.or give me a call,what ever works best for you.
I would like a chance to make things right
Thank you

Christopher L. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
Showed up early and no problem! I was taken care of immediately and was offered a ride to the nearby shopping center! Then when my car was finished I was picked up and taken back. My car was even washed! Excellent service!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:43 PM
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John G. at ABC Hyundai responded on 04/18/2018

We hope you will continue to receive great customer service on your future visits. Thanks for your patronage.

Brandon F. on 04/17/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service, but too many new faces..."
Won't buy a car again, and if they can't keep Cameron in service, I won't come back again. He saved my impression of this dealership. I think the issues are at the top, and that's why there is high turnover. Keep Cameron, and I will continue to get service there.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 12:34 PM
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John G. at ABC Hyundai responded on 04/18/2018

Your review is most appreciated. Thank you from the ABC family!

Erica Y. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service! Cameron is the cats pajamas!"
Cameron helped me from start to end. I was treated like a queen! Best service I’ve ever received by any company!!! The shuttle driver was amazing. Everyone was so helpful and kind! Cameron even checked the system for coupons for me! It doesn’t get any better than that!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 12:25 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/18/2018

Your comments are most appreciated. Thank you from the ABC family!

Herman K. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great care for my car"
ABC Hyundai cates about their customers and the purchases they make. The service department are great
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:20 PM
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John G. at ABC Hyundai responded on 04/18/2018

Your comments are most appreciated. Thank you from the ABC family!

Corrine O. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every one there is knowledgable, friendly, ready to help - "
I love ABC Hyundai!

Randy, is great and always is so helpful, and kind. I cant wait to buy another car from him!
The service Dept is just as good. Ray, is so helpful and kind.

Thank you Hyundai, for your great customer service, and your product is great too!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:14 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/18/2018

Your review is most appreciated. Thank you from the ABC family!

Scott S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Call Derek for advisor "
Derek is definitely 5 stars !!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/16/2018 07:31 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/17/2018

Your comments are most appreciated. Thank you from the ABC family!

Owens R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location and knowledgeable, friendly service. "
Like it so much my wife bought another car before we left.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/16/2018 12:44 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/16/2018

Your comments are most appreciated. Thank you from the ABC family!

Hector M. ReScore Review on 04/17/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extended Warranty"
Chad has communicated continuously ( via e mails and phone calls) to resolve all issues. I’m starting to see the light at the end of the tunnel. Thank you Chad !!!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:14 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Extended Warranty"
Having issues with Extended Warranty and Loaner car .
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:14 PM
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John G. at ABC Hyundai responded on 04/16/2018

Please contact our service manager, Terry Kimbrel, to discuss.
702-902-1022

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TERRY J K., SERVICE MANAGER at ABC Hyundai responded on 04/17/2018

thank you Mr Muniz for the rescore for Chad

Rejina F. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 recall"
Hyundai issues some recalls I made an appt through the website to have everything checked out. The service was great. Expectations we set and well met.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/14/2018 11:10 AM
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John G. at ABC Hyundai responded on 04/16/2018

Your comments are most appreciated. Thank you from the ABC family!

Steven B. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always outstanding"
Great staff at ABC. They have always been nice and very helpful whenever I have been in for service.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/14/2018 09:37 AM
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John G. at ABC Hyundai responded on 04/14/2018

Your comments are most appreciated. Welcome to the ABC family!

Irene W. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I felt the service representative was very good. He helped me tremendously."
Really great service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/13/2018 07:09 PM
538fb60c25d1d8689fd71705a672e8ec?s=28
John G. at ABC Hyundai responded on 04/14/2018

Your review is most appreciated. Thank you from the ABC family!

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