Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

2287 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 4.58333/5Overall Rating 4.58333/5Overall Rating 4.58333/5Overall Rating 4.58333/5rating 4.58333
Original
Overall Rating 2.23333/5Overall Rating 2.23333/5rating 2.23333rating 2.23333rating 2.23333
89% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Las Vegas, NV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Efficient and fast
Also have good WiFi in the waiting room. Was able to do work while waiting

CO
Catherine O.
Las Vegas, NV
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Excellent cars. Excellent service.
Love my new Tucson. Love the friendly, excellent service from everyone at this dealership.

HS
Harold S.
Las Vegas, NV
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Level of service
Courteous people made everything easy,

TW
Timothy W.
Las Vegas, NV
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Friendly/helpful staff
The customer support/service staff is always helpful when I go in.

VG
Victor G.
Las Vegas, NV
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Derek the service writer was on top of his game thank you
I was totally blown away with the level of professionalism that Derek displayed. Couldn't have ask for a better experience
John G. from ABC Hyundai responded on 08/17/2018

Your review is most appreciated. Thank you from the ABC family


Verified Customer
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Service
Went for my first oil change. The service was quick, however I wasn't acknowledged for at least 5 minutes when I walked into the service dept. They need to work on that. At least say that someone will be with you in a few minutes. Said nothing to me until the manager came out. He spoke to me and took care of me promptly
John G. from ABC Hyundai responded on 08/16/2018

We apologize and promise to do better on your next visit. Thank you for your patronage.


Verified Customer
Las Vegas, NV
2013 Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Oil change
Customer service was outstanding. I was informed of progress and updates during the process

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018 Category: Service
Oil change
It was a good experience
TERRY J K., SERVICE MANAGER from ABC Hyundai responded on 08/16/2018

You seam happy.Why only 3-stars

John G. from ABC Hyundai responded on 08/16/2018

Your review is most appreciated. Thank you from the ABC family


CB
Cynthia B.
Las Vegas, NV
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great service!
I appreciate the good service provided to my car. Thanks again Derek! I will definitely come back next time.
John G. from ABC Hyundai responded on 08/16/2018

Your comments are most appreciated. Thank you from the ABC family!


LS
Lorna S.
Las Vegas, NV
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great customer service
Make an appointment with the service department and they take care of your car.
John G. from ABC Hyundai responded on 08/16/2018

Your comments are most appreciated. Thank you from the ABC family!


Verified Customer
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
ABC Hyundai Service
Chad was efficient and attentive. He answered my questions and applied my coupon for my 7,500 mile service. Also sent a shuttle to pick me up when service was completed as I am only 2 miles away from the dealership.
John G. from ABC Hyundai responded on 08/16/2018

We hope you will continue to receive great customer service on your future visits. Thanks for your patronage.


SH
Sherry H.
Las Vegas, NV
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Friendly staff and clean place, but wait time is a little crazy.
Appointment was at 7:45am for new car first service inspections and oil change didn't get done until 10:20am. I felt this was a very long wait. I over heard the service guys saying they had 16 walk-ins that morning and they were behind schedule. I feel you should give appointment people priority.
John G. from ABC Hyundai responded on 08/15/2018

Your review is most appreciated. Thank you from the ABC family


LW
Lidia W.
Las Vegas, NV
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Hyiundai Service Experience
It was a little busy when we first arrived at the dealership but our car was taken at the appt time! The service advisor told us to come back at 11:30am and when we arrived the car was ready and we left! Very professional and a courteous staff.
John G. from ABC Hyundai responded on 08/15/2018

Your comments are most appreciated. Thank you from the ABC family!


AD
Ashley D.
Henderson, NV
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Service
They always tell me what is needed without pushing extras on you and explain what they are doing.
John G. from ABC Hyundai responded on 08/15/2018

Your comments are most appreciated. Thank you from the ABC family!


Verified Customer
Las Vegas, NV
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Ok
I am retired and your high prices for service may cause me to shop around or terminate my vehicle ownership in the future.
Raymond H., asistent service manager from ABC Hyundai responded on 08/14/2018

Thank you for your input, I would like to take care of your next service with us. Please give me a call when you get time, Raymond Hayes asst. Manger


AH
Ailsa H.
Las Vegas, NV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Very polite andmost easy to please
I would recommend it
John G. from ABC Hyundai responded on 08/14/2018

Your comments are most appreciated. Thank you from the ABC family!


VD
Vijaykumar D.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Five star
Five star
John G. from ABC Hyundai responded on 08/13/2018

Your review is most appreciated. Thank you from the ABC family!


CP
Courtney P.
Las Vegas, NV
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Service and repair
Great service people with great attitude and they get you in and out.
John G. from ABC Hyundai responded on 08/13/2018

Your comments are most appreciated. Thank you from the ABC family!


TG
Thomas G.
Las Vegas, NV
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Employee's
Employees are very frendly and helpfull.
John G. from ABC Hyundai responded on 08/13/2018

Your review is most appreciated. Thank you from the ABC family!


MV
Michael V.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
service
excellent
John G. from ABC Hyundai responded on 08/13/2018

Your review is most appreciated. Thank you from the ABC family!


AR
Ada R.
Las Vegas, NV
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great service
I like that they check all fluids and top them off. I like that they wash the car. The wait time is not too bad.
John G. from ABC Hyundai responded on 08/13/2018

Your review is most appreciated. Thank you from the ABC family!