Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

3296 Reviews

ReScore Reviews™ (102)

ReScore
Overall Rating 4.6568629/5Overall Rating 4.6568629/5Overall Rating 4.6568629/5Overall Rating 4.6568629/5rating 4.6568629
Original
Overall Rating 2.27723/5Overall Rating 2.27723/5rating 2.27723rating 2.27723rating 2.27723
90% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


AN
Alex N.
Las Vegas, NV
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Service visit
Kept their word and took care of me as promised
MARY K. from ABC Hyundai responded on 06/25/2019

Alex, Thank you.
Mary Kory
Service Consultant


BD
Brian D.
Henderson, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Difficult made easy
I purchased my tuscon new off the lot. To find out 2 years later the transmission was bad was shocking. The team at ABC accomodated me with all i needed until ny car was repaired. It took two days and i was back in my car. Easiest repair ive ever had.
William B., Service Director from ABC Hyundai responded on 06/24/2019

Brian: Thank you for the nice comments and 5 stars.

Bill Buckley
Service Manager
7029381400

KK
Konstantin K.
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great service
Had my car taken in and it received close attention so as service that I neede
William B., Service Director from ABC Hyundai responded on 06/24/2019

Konstantin: Thank you for the five star survey.

Bill Buckley
Service Manager
7029381400

AB
Arthur B.
Las Vegas, NV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Abc huyndai.
They take really good care of me..the best..so's there tucson...
William B., Service Director from ABC Hyundai responded on 06/23/2019

Arthur: Thank you 

Bill Buckley
Service Manager
7029381400

SL
Sylvia L.
Las Vegas, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Service Department
All I have to say is that if Derek Smerke leaves, you will lose a lot of business in that department,,,,,,,,,ALWAYS treats us with a positive attitude and NO BAD MOUTHING about ANYONE/ANYTHING. I have been coming to your facility for almost 5 years now and what a difference in the way I am treated versus your store on Sahara!! I am grateful for all of the customer service, it is always with great integrity and honesty! Thank you Derek Smerke...........GO CUBBIES!!
Sylvia Leys and Family
William B., Service Director from ABC Hyundai responded on 06/23/2019

Thank you nice comments about Derek he's not going anywhere and the 5 stars.

Bill Buckley
Service Manager
7029381400

SV
Steven V.
Las Vegas, NV
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Nice service representative
Quick and fast courteous service
William B., Service Director from ABC Hyundai responded on 06/23/2019

Steven: Thank you for the five stars 

Bill Buckley
Service Manager
7029381400

Verified Customer
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great people
Very helpful people
William B., Service Director from ABC Hyundai responded on 06/22/2019

Thank you for the five stars and nice comments.

Bill Buckley
Service Manager
7029381400

Verified Customer
Las Vegas, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great service
Fast and courteous
William B., Service Director from ABC Hyundai responded on 06/22/2019

Thank you for the nice comments and five stars.

Bill Buckley
Service Manager
7029381400

DC
Denise C.
Las Vegas, NV
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Wrap warranty for the win!
Had a/c problems and a sputter in eco mode. Christian had all that and a loner diagnosis of the two problems covered under a $50 wrap warranty. Turned out to be leaking a/c hose and eco problem was engine mount asked tranny mount. Almost 2.5k of work, they got covered. Thank you!
William B., Service Director from ABC Hyundai responded on 06/22/2019

Denise: Thank you for the 5 star survey.

Bill Buckley
Service Manager
7029381400

Verified Customer
Las Vegas, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
OIL CHANGE
Great and quick service. Fantastic oil change,all parts of the car running smooth with oil change.
William B., Service Director from ABC Hyundai responded on 06/22/2019

THank you for the five stars.

Bill Buckley
Service Manager
7029381400

MB
Majorie B.
Las Vegas, NV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
The employees. Very friendly and accommodating.
As I stated before . Very satisfied except the car wash. Would have preferred they did not do one.
William B., Service Director from ABC Hyundai responded on 06/22/2019

Majorie: Thank you for the 5 stars. I apologize for the car wash.

Bill Buckley
Service Manager
7029381400

MM
Michael M.
Las Vegas, NV
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Service
Good service
William B., Service Director from ABC Hyundai responded on 06/22/2019

Michael: Thank you for your return response.

Bill Buckley
Service Manager
7029381400

Verified Customer
Las Vegas, NV
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Darlene B
Gary made sure to follow up when my car was ready and didn’t reach me the first time so he called again to make sure I was informed. To me that is golden.
William B., Service Director from ABC Hyundai responded on 06/22/2019

Thank you for the nice comments about Gary and the 5 stars.

Bill Buckley
Service Manager
7029381400

VW
Vick W.
Henderson, NV
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Customer Service
Great Customer Service, Gotnme in & out like I Asked.
William B., Service Director from ABC Hyundai responded on 06/21/2019

Vick: Thank you 

Bill Buckley
Service Manager
7029381400

MW
Maria W.
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Service dept
Great!
MARY K. from ABC Hyundai responded on 06/21/2019

Maria, Thank you.
Mary Kory
Service Consultant


TG
Timothy G.
Henderson, NV
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
First service
Good check in, completed sooner than expected. My service writer, Nick was excellent
MARY K. from ABC Hyundai responded on 06/21/2019

Timothy, thank you for the kind words and 5 stars.
Mary Kory
Service Consultant


RM
Richard M.
Las Vegas, NV
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great response time & Communication
I really appreciate when people communicate well. The service tech was friendly and knew what he was talking about. Plus, he gave e updates and made the entire experience painless and easy.

We own three Hyundai's, and I would never go anywhere else for our service needs.
William B., Service Director from ABC Hyundai responded on 06/21/2019

Richard: Thank you for the nice comments and 5 star survey.

Bill Buckley
Service Manager
7029381400

AB
Allan B.
Henderson, NV
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
SERVICE
I work early in the morning, so i always set the 7am first appointment. The 2 times i have gotten my oil changed with ABC they get me in and out and always take care of my needs.
William B., Service Director from ABC Hyundai responded on 06/20/2019

Alan: Thank you 

Bill Buckley
Service Manager
7029381400

MG
Mike G.
Las Vegas, NV
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great work
Expecting over a week or more to get work done. Had it done in 4 days.
MARY K. from ABC Hyundai responded on 06/20/2019

Mike, thank you for the 5 stars.
Mary Kory
Service COnsultant


TS
Treena S.
North Las Vegas, NV
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
The staff is cordial, and their work ethics are awesome.
I really enjoyed the in and out. No extra waiting.
MARY K. from ABC Hyundai responded on 06/20/2019

Treena, thank you for the 5 stars.
Mary Kory
Service Consultant