Absolute Auto Body Lynnwood


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

828 Reviews

98% Would Recommend
Latest Review 19 days ago
Tatyana G. on 01/03/2018
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Tatyana said she had some questions regarding the roof rails on her vehicle. She stated the GPS was not working correctly after her visit.
Category: Collision
Service Date: 11/20/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Marney M. on 01/03/2018
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Marney said they were really nice and her vehicle ended up being totaled. Everyone there was super nice, friendly, and they answered her questions.
Category: Collision
Service Date: 12/11/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Samantha N. on 12/31/2017
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Samantha said the employees were friendly, helpful and did everything right.
Category: Collision
Service Date: 11/30/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
James F. on 12/31/2017
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James said the employees did a splendid job. He was referred to this facility by another business.
Category: Collision
Service Date: 11/30/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer F. on 12/28/2017
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Jennifer said the work was timely and the staff had good communication. She heard about this business on the Pemco insurance website.
Category: Collision
Service Date: 12/15/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Raphael A. on 12/26/2017
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Raphael said the work they did was perfect.
Category: Collision
Service Date: 11/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Charles H. on 12/26/2017
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Charles said his experience was fast and they delivered his vehicle on time.
Category: Collision
Service Date: 11/29/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Chris A. on 12/23/2017
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Chris said the staff was honest and did fantastic work.
Category: Collision
Service Date: 12/20/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Samuel D. on 11/27/2017
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Samuel said the job was not completed. The vehicle was not ready when promised because the passenger side mirror is still not working properly. At this point, he probably would not recommend this business, because this facility has not fixed the problem with the mirror yet.
Category: Collision
Service Date: 09/15/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Frenc D. on 11/27/2017
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Frenc said this business did a good job and performed excellent work.
Category: Collision
Service Date: 10/13/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Erica R. on 11/27/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Erica said they were supposed to fix her headlights. She gave them $304 to change the bulbs. They were not fixed. She went back but they would not fix them nor refund her money. She was told by another business that they had rewired incorrectly.
Category: Collision
Service Date: 10/23/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Troy P. at Absolute Auto Body Lynnwood responded on 11/29/2017

This is a very unfortunate that we received a negative review on this repair - we actually repaired the back end of the vehicle and at the time it was in the shop - the customer asked us to replace both headlights as they were both burned out - you have to remove the front bumper cover and both headlights to do this procedure. once the headlights were removed we noticed that the electrical plugs were corroded and need replaced. we ordered new electical plugs and headlight bulbs and everything worked great! the car left (Headlights worked) and a couple days later the customer called and said they were not working - we had her bring the car back in and we tore it all apart again and notice that the plugs were burnt up again - we spoke with the customer and let her know that she had other problems with her electrical system then just the headlights (sounded like she was aware of this) we did do everything she asked of us and we also refunded her $100.00 just to be nice. As for as being told that it is rewired incorrectly - there are only 2 wires - they work or dont - its that easy. 

Sandra Z. on 11/27/2017
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Sandra said she has used this business before and they're the best she's found.
Category: Collision
Service Date: 11/16/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Chelsea M. on 11/21/2017
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Chelsea said the employees were friendly. Her vehicle was delayed by one day but she was not given a reason for the delay.
Category: Collision
Service Date: 11/13/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Vicky H. on 11/21/2017
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Spoke with John. He said the service was excellent and so was the craftsmanship. He was recommended to this facility by his mechanic.
Category: Collision
Service Date: 10/06/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Adam H. on 11/21/2017
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Adam said he had a good experience with this business.
Category: Collision
Service Date: 11/03/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Jade on 10/25/2017
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Jade said he loves working with the employees. They do a great job and he's been a longtime customer. The front bumper doesn't line up with the headlight assembly.
Category: Collision
Service Date: 08/30/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. on 10/24/2017
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Brian said this business is his go-to facility for service. They did an excellent job and kept him informed even though it was a tricky process because of the condition of his vehicle. When he got his vehicle back, it was beautiful. He heard about them through the recommendations of his family and friends but he thinks he's used them before.
Category: Collision
Service Date: 09/21/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Chris W. on 10/24/2017
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Chris said the vehicle was delayed by 2 or 3 days because they were waiting for parts. His family has been using this business for 25 years.
Category: Collision
Service Date: 09/14/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Ann D. on 10/21/2017
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Spoke with Eric. He said everything went well during his visit to this business and it was a good experience. They did good work and dealt with the insurance company for him. The rear door beeps when opened and it was not doing that before. They were supposed to look into it and get back to him but they have not yet.
Category: Collision
Service Date: 08/31/2017
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
Ana B. on 10/20/2017
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Ana said the business fixed the vehicle well.
Category: Collision
Service Date: 09/21/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 828 in total