Reviews
MW
Mackenzie W.
Washington
Verified
Mackenzie said her vehicle was a couple of days late due to parts and that was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Louann A.
Washington
Verified
Lou Ann said she didn't need to have any paint work done and the business did good work. The staff were eager to help and get the work done right. She had an overall good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
Kevin B.
Washington
Verified
Kevin said he liked the fact that the business got him in for work really quickly. They gave a good estimate and did quality work. His repair was extended an extra two days over the weekend as there was a wait for a part. They did give him the option to pick up his vehicle on the promised date and come back once the part arrived, but he felt it was more convenient to just wait until it was all done instead of having to come back later.
Recommended
This review was collected via phone interview by Customer Research Inc.
TN
Tram N.
Washington
Verified
Tram said, she is a repeat customer of the business and they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Max M.
Washington
Verified
Max said they did a really good on all of the repairs. A weather strip is missing from his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
CB
Curtis B.
Washington
Verified
Curtis said the employees exceeded his expectations.
Recommended
This review was collected via phone interview by Customer Research Inc.
YG
Yergalem G.
Washington
Verified
Yergalem said the staff was very friendly and informative. She had an issue after the repair. She was not able to turn off the 4 wheel drive. She took the vehicle to another facility and asked them how to do it. They told her it was a mechanical issue, and advised her to take the vehicle back to this business. She did, and this business was able to fix it right away.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Sheila L.
Washington
Verified
Sheila said the staff was very nice, professional, polite, engaging, and provided excellent customer service. They worked with her, and made little adjustments so that it would not be so expensive. They took the vehicle in, in a timely fashion, and got it done at a fair price. She could not be more pleased. The body and paint work were beautiful. The waiting room is lovely. It is a very nice facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
HK
Halima K.
Washington
Verified
Halima said the staff did a good job and she was satisfied. Her vehicle was 2 days late, but she couldn't recall the reason for the delay.
Recommended
This review was collected via phone interview by Customer Research Inc.
VC
Van C.
Washington
Verified
Van said everything was fine. He googled this business on the internet and read reviews online.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mehari G.
Washington
Verified
Mehari said the staff charged him $500 for the deductible instead of the usual $400 and hadn't told them that the rate had gone up or why. He would like a refund of $100 due to this miscommunication.
Recommended
This review was collected via phone interview by Customer Research Inc.
Troy P. from Absolute Auto Body Lynnwood
Sorry for the miscomunictaion between you and your Insurance Company. Your insurance company used to give a $100 deduction if taken to one of their preferred vendors - They send out a letter to the all policy holders over 1 year ago stating they changed their policy
FH
Felipe H.
Washington
Verified
Felipe said the employees were flexible and had good timing. He found this business online. They had the best reviews.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tyler S.
Washington
Verified
Tyler said there are a couple of spots where there is dirt in the paint. He saw this business online.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
John P.
Washington
Verified
John said everything worked smoothly. The facility took care of everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Ryan C.
Washington
Verified
Ryan said the service is good at this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
JZ
Jessica Z.
Washington
Verified
Jessica said she has never had an issue.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
Madisyn R.
Washington
Verified
Madisyn said they were very thorough and the transition with the rental went smoothly. She said the only negative thing was that it took a long time but they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TC
Todd C.
Washington
Verified
Todd said the staff was very helpful and worked with the insurance company and the repair was done in a short period of time.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Paul C.
Washington
Verified
Paul said they did a good job. The employees did everything they said they would.
Recommended
This review was collected via phone interview by Customer Research Inc.
LC
Lilia C.
Washington
Verified
Lilia said her experience with this business was good. The customer service was fine. She needs to take the vehicle back, because the trunk is making a noise like it's opening. She found this business on the internet.
Recommended
This review was collected via phone interview by Customer Research Inc.