Business Solutions
English Español
SureCritic / Auto Maintenance / Absolute Auto Center, Inc.
business image

Absolute Auto Center, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,404 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share about us!
Our service department staff has over 75 combined years of experience. We provide timely diagnosis and repair when problems arise with your Honda or Acura vehicle. Depending on the nature of the service or repair, maintenance costs on average may save you about 20% less than at a franchised dealership. We do not compromise on the quality of the parts and craftsmanship, so be confident that your vehicle will be serviced with pride at a family-owned and operated facility. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 828-6958
Visit Website
Opening in 12 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2326 Berlin Turnpike Berlin, CT 06037
Get Directions
Absolute Auto Center, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,404 Reviews)
Write a Review
Recent Reviews
EC
gravatar
ELLEN/ BILL C.
New Britain, CT
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Trusted Opinions
I have an old car that probably has a lot of issues
Appreciate getting an honest opinion on what needs to be done
Thank you, Absolute
Tucker S. from Absolute Auto Center, Inc. responded on 07/22/2025 07:14 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
CT
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Oil Change
Always treated with respect and kindness.
Tucker S. from Absolute Auto Center, Inc. responded on 07/21/2025 04:38 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

SJ
gravatar
SUE J.
Middletown, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
100k service
Absolute Auto is the best! I trust them to take the best care of my 2016 CRV. Tucker is very responsive and pays attention to detail. Julie is very efficient and on top of everything. I wouldn't take my Honda anywhere else.
Tucker S. from Absolute Auto Center, Inc. responded on 07/18/2025 06:14 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
Farmington, CT
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Good work and a fair price
The work was done well and it is evident that the mechanics are knowledgeable with Hondas and Acuras. The prices are fair. The use of a loaner was very helpful. Would go there again
Tucker S. from Absolute Auto Center, Inc. responded on 07/18/2025 06:14 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

JN
JO ANN & YVES N.
Wethersfield, CT
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
Brought Accord in to fix air conditioning, which was no longer cold.
Always very courteous and accommodating. Have never had a situation that they haven’t resolved the first time, correctly. A bit of a drive from home but worth the drive. Fair and honest.
Tucker S. from Absolute Auto Center, Inc. responded on 07/17/2025 04:27 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

CJ
gravatar
CATHERINE & KC J.
CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Excellent service
I always appreciate Tucker’s review of our MDX. It has 180k miles and runs like a top. We will be taking it on a roadtrip to NC and feel confident it will perform to our expectations.
Tucker S. from Absolute Auto Center, Inc. responded on 07/16/2025 04:27 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

DC
gravatar
DAVID C.
East Berlin, CT
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
General Maintenance - Oil change
Quick and efficient. Advice on future service appreciated. Great customer service. Very respectful of the customer’s vehicle.
Tucker S. from Absolute Auto Center, Inc. responded on 07/15/2025 06:49 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

LB
gravatar
Louis B.
Norwalk, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
10
Best car buying experience!
From the very first phone call I had with Absolute Auto, I knew I was going to be treated with professionalism and respect. I had been dealing with other car dealerships and salespeople for 3 weeks and then I met Carl. Carl is not a car salesman, he is a proud business owner and that makes all the difference when you are buying a car. This car was for my son, and Carl went the extra mile to make sure the car was safe for him to drive performing hundreds of dollars of work on the car even after we agreed on the price. I bought a car that was 11 years old with over 100,000 miles on it and when we drove it off the lot, it felt like we were driving a brand new car. And yes, it even had that new car smell. If you are going to buy a Honda, call Carl first! His honesty and integrity were refreshing and made my car buying experience enjoyable.
Tucker S. from Absolute Auto Center, Inc. responded on 07/14/2025 11:49 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

LB
gravatar
Louis B.
Norwalk, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
10
Best car buying experience!
From the very first phone call I had with Absolute Auto, I knew I was going to be treated with professionalism and respect. I had been dealing with other car dealerships and salespeople for 3 weeks and then I met Carl. Carl is not a car salesman, he is a proud business owner and that makes all the difference when you are buying a car. This car was for my son, and Carl went the extra mile to make sure the car was safe for him to drive performing hundreds of dollars of work on the car even after we agreed on the price. I bought a car that was 11 years old with over 100,000 miles on it and when we drove it off the lot, it felt like we were driving a brand new car. And yes, it even had that new car smell. If you are going to buy a Honda, call Carl first! His honesty and integrity were refreshing and made my car buying experience enjoyable.
Tucker S. from Absolute Auto Center, Inc. responded on 07/14/2025 11:49 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

JY
JOHN Y.
Cheshire, CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Excellent service
Great services and prices. Knowledge and honest.
Tucker S. from Absolute Auto Center, Inc. responded on 07/14/2025 07:24 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

AA
ALVEE A.
Wallingford, CT
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Very quick Synthetic Oil Change
Tucker was wonderful to talk to. Everything went smoothly.
Tucker S. from Absolute Auto Center, Inc. responded on 07/14/2025 07:23 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

LV
gravatar
LUCILLE V.
Newington, CT
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
HONDA ACCORD SPORT 2017
Took car in at appointed time..friendly greeting. Oil change,parts and labor reasonably priced..Clean offices and com portable waiting area..
Tucker S. from Absolute Auto Center, Inc. responded on 07/14/2025 07:23 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

SR
gravatar
SCOTT R.
Newington, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
2020 AWD Problem Alert
Had an issue AWD on new CRV. Tucker & crew thoroughly checked out the issue and provided excellent service. Hard to find many places that provides the level of excellent & honest service as Absolute does.
Tucker S. from Absolute Auto Center, Inc. responded on 07/10/2025 10:45 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Vehicle Service
Tucker is always professional and very knowledgeable in the work that needs to be done for the vehicle.
Tucker S. from Absolute Auto Center, Inc. responded on 07/10/2025 10:45 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

GK
gravatar
GARY K.
Meriden, CT
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Always great service!
So my Honda Element is getting up there in age but I honestly can’t find anything with a totally flat back area. So I need to keep it running. So at 214k I had the squeaky front struts replaced. Nice noticeable, quality improvement. I always go to Absolute Auto. Great service, much less $$$ than the dealer. And no worries, they know what they’re doing.
Tucker S. from Absolute Auto Center, Inc. responded on 07/09/2025 04:28 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Displaying Review 1 - 15 of 1404 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.