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Absolute Auto Repair Center - Fitchburg

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
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Original Review
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0
Total ReScores
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ReScore Average
88
Net Promoter Score ®

Business Details

About

Why Absolute?

At Absolute Auto Repair Center we do more than just take good care of your car. We understand that you have other things going on in your life besides car problems. That’s why we put you and your needs at the heart of our business. Our ASE Certified Technicians always strive to provide high-quality repair services that
Why Absolute?

At Absolute Auto Repair Center we do more than just take good care of your car. We understand that you have other things going on in your life besides car problems. That’s why we put you and your needs at the heart of our business. Our ASE Certified Technicians always strive to provide high-quality repair services that you can trust and afford. We'll get you in & out in a snap and ensure you're comfortable while you wait!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(978) 342-3100
Opening in 4 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
48 Summer St Fitchburg, MA 01420
Absolute Auto Repair Center - Fitchburg's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)

DR
Dan R.
Shirley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Outstanding communication
Had a great experience, talk me through the whole repair and kept me up-to-date all the time.
Good people

RH
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Ron H.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Repairs
Polite,fast,informative
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/11/2025 08:27 AM

We appreciate your recognition of our team's efficiency and communication; we work hard to keep things running smoothly. It's always a pleasure to assist!


JR
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Jessica R.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Emissions Test
It was my first time going to Absolute and I 100 would go back. They replaced my directional lights so I could pass inspection. All of the staff were very helpful and prompt. I will definitely go back with any car issues I may have in the future.
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/11/2025 08:26 AM

We appreciate your positive feedback and are glad to hear our team met your expectations. Your support is valuable to us.


RC
Richard C.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil change and inspection
Brought my car for a routine oil change and a yearly inspection, which went well after the oil change I received a call from Scott saying the tech was questioning if he put the right filter on they asked me to come back and replace the filter for free to make sure That I had no leaks and no issues. Other shops would’ve probably just let me go and deal with it if it was a problem, I appreciate their thoroughness and their conscientiousness. Thank you. Recommend you to all.
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/10/2025 05:51 AM

We appreciate your recognition of our thoroughness; our team believes in checking twice to ensure your ride stays smooth. Your recommendation is the highest compliment we can receive!


MV
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Mary V.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
8
Getting ready for a road trip and my "low air" came on
I called Absolute whom said no appointment was needed...I arrived and they took the car in and found a nail puncture. The provided a plug and test drove it before handing myu car back to me. Thank you
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/08/2025 02:25 PM

We appreciate your positive feedback regarding our prompt service and effective repair. Your satisfaction is important to us.


SP
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Sandra P.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Oil Change
Always satisfied with the work and the workers! Quick, professional, and fair pricing. I will be back!
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/08/2025 02:21 PM

Thank you for the review Mary! We appreciate your positive feedback and are pleased to hear you were satisfied with our service and pricing. Your support is valued as we strive for excellence.

Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/08/2025 02:24 PM

Sorry ! I meant to say Sandra !!


LT
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Larry T.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Tire repair
The service was quick and professional as I have experienced in the past and will continue to do business with them. Thanks again
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/08/2025 06:18 AM

We appreciate your continued support and are pleased to hear about your positive experiences with our quick and professional service. Your feedback is invaluable to us.


Verified Customer
Ashburnham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
A/C recharge
Always pleased & thankful for the great all around service in Fitchburg!! !!
A great front office and technical services team.
Wishing you a a wonderful & Happy 4th of July holiday.
A special grateful salute to all our veterans and families who’ve
suffered to safeguard our nation’s freedoms & independence.
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/08/2025 06:18 AM

We appreciate your positive feedback and recognition of our team. Wishing you a safe and joyful Fourth of July holiday as well.


DN
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Donald N.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Another satisfying experience at Absolute Auto
As usual, it was a great experience, start to finish!
A pre-inspection of the vehicle was done & only the necessary work was done. The job was explained to me before work began, then was done in a timely manner. Upon picking up the vehicle, Scott again went over what took place.
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/08/2025 06:18 AM

We appreciate your feedback and are pleased to hear about your positive experience with our team and services. Your satisfaction is important to us.


MM
Michael M.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Absolute Auto Service
Great service as always. Scott is always extremely helpful.
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 07/02/2025 12:16 PM

Hi Mike! We appreciate your positive feedback regarding our service and the assistance provided. Thank you for choosing us for your auto repair needs.


HK
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Hannah K.
Townsend, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Great service
Unfortunately my car couldn’t be saved, but the mechanic Scott gave me a full detailed list of what could potentially be done and explained everything thoroughly. Despite choosing to let my car go, the shop did an amazing job and I will be bringing future cars back.

HK
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Hannah K.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
8
Absolutely Amazing Service
First time bringing my car here and had a wonderful experience. Loved the inspection summary they provided with photos and comments on recommended repairs. I got a follow up call from Scotty shortly after and he was very kind, and helpful with explaining what I needed fixed. This is the first experience I had where the mechanics took the time to thoroughly explain the repairs my car needed and breakdown the cost. Which made me feel like they care about providing quality service and not just making money. I plan to return here for any future repairs!
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 06/26/2025 05:23 AM

We appreciate your positive feedback regarding your experience with us Hannah. It is our commitment to provide thorough and quality service to our customers.


RW
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Rob W.
Shirley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Trustworthy
I told my elderly mother to go there. She thought she needed either two or four new tires. I gave her a coupon. They squeezed her in between jobs and in the end with the coupon it only cost her $16 to plug two tires. Great service. Scott at the front desk did all he could to make my mother have an experience and she said she will go back there because of it.
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 06/26/2025 05:22 AM

We appreciate your feedback and are pleased to hear about your mother's positive experience with our service and staff. Thank you Rob for trusting us with her vehicle needs.


Verified Customer
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
quick--professionally run--honest--fair pricing--
says JP did the work, thank you JP
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 06/26/2025 05:21 AM

We appreciate your positive feedback regarding Jayson's work. Your satisfaction is important to us.


Verified Customer
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Friendly Professional Service
The work that was completed on my Hyundai Tucson was well explained and finished in timely fashion. The shop manager had told me on an earlier visit that the would need rear brake replacement. That was completed and another safety issue was found, reported to me, then repaired
Scott H. from Absolute Auto Repair Center - Fitchburg responded on 06/23/2025 04:45 AM

We appreciate your positive feedback regarding the service on your Hyundai Tucson. Ensuring clear communication and timely repairs is our priority.


Displaying Review 1 - 15 of 608 in total
Offers and Posts
Thank you for the kind words! 🚗💨 We're thrilled to have your VW back on the road faster than you can say "diagnosis"! Clear communication and timely service are our jam. Glad we could help! 😄 #AutoCare #CustomerSatisfaction
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We appreciate your trust in us! 🚗💪 Diagnosing issues is our superpower, even if our prices are a bit of kryptonite! Thanks for choosing Absolute Auto Repair Center, where quality prevails. 🔧✨ #AutoCare #TrustTheExperts
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We're thrilled to hear about your experience! 🎉 Scott's detailed explanations and Mike's speedy service are what we aim for. We promise to keep the car troubles at bay so you can spend more time on the road! 🚗💨 #AutoCare #CustomerSatisfaction
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We’re thrilled to hear that our crew hit the mark again! 🚗💨 Fast service and friendly advice – that’s the Absolute Auto way! Thanks for trusting us; we promise to keep it that way. Don’t worry, we won’t push you, just cars! 😄 #CustomerLove #AutoCare
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Thanks for the awesome review! We're thrilled to hear you had a great experience with our friendly team and speedy service. 🚗💨 We aim to keep you rolling smoothly and smiling! #AutoCare #AbsoluteService
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We love hearing about your experience! 🛠️ It's our mission to give you the honest truth, complete with pictures to make things crystal clear! 📸 Great luck with your car buying journey—may your next ride be smooth! 🚗✨ #AbsoluteAutoRepair #CarCareExperts
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Thanks for the fantastic review! We're thrilled our team could catch that sneaky leak and get your ride back on the road same day! Remember, we’re always here for your car's drama - because every auto needs a little TLC. 🚗💧 #AutoRepair #Fitchburg
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Thank you for your fantastic review! We aim to keep your rides running smoothly and your smiles shining. 🚗✨ Here's to more excellent times on the road ahead! #AutoCare #TopNotchService
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Thank you for your kind words! We're thrilled to hear that your experience with us was excellent! 🚗✨ We're here to keep you rolling smoothly. Remember, we're just a pit stop away when you need us! #AbsoluteAutoRepair #CustomerSatisfaction
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Thanks a bunch for your stellar review! 🌟 We're thrilled you had such a positive experience with Scott. You know what they say, "Quality diagnosis is the best policy!" 🚗✨ We appreciate your trust in us! #AutoCare #HonestMechanics
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We're thrilled we could save the day! 🚗💨 Nothing like a last-minute oil change to keep your engine happy and your holiday plans on track! Thanks for trusting us with your ride. We'll always be here to keep you rolling! #AutoHeroes #AbsoluteAutoRepair 🚘💪
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Holiday car troubles? Not on our watch! 🎄🚗 We're thrilled to keep your ride in tip-top shape, even during festive chaos. Thank you for choosing Absolute Auto Repair! Your recommendation means the world to us! 🌟 #AutoCare #HolidayMaintenance
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We're thrilled to hear we could squeeze you in, even amidst the chaos! 🛠️😊 Our team loves to keep you rolling. Thank you for trusting us with your ride! 🚗💨 #AutoLove #CustomerFirst
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Thanks for the love! We’re not just great at fixing cars, but also at being awesome people! 🚗❤️ Your support means the world to us! #AutoRepair #CustomerAppreciation
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Thanks for the fantastic review! We're thrilled to hear our service was both quick and informative. We aim to keep your wheels turning smoothly! 🚗✨ Your satisfaction fuels our passion! #AutoCare #CustomerFirst
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🎉 We're thrilled to hear that our friendly crew saved the day for you! 🚗🔧 Nothing like a trusty tire patch to keep you rolling. Thanks for choosing us and spreading the love! 💖 #AutoRepair #TireTroublesNoMore
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We feel honored to be your "go-to" pit stop for car repair! 🚗💨 We promise to keep your ride in top shape and your confidence high! Thanks for trusting us with your wheels! 🙌 #AutoCare #AlwaysHereForYou
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Thanks for the awesome review! 🚗💨 We're thrilled to keep things friendly, speedy, and budget-friendly for you! Who knew car repairs could be this enjoyable? 😂 See you next time! #AutoCare #AffordableFixes
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Thanks for the stellar review! 🚗✨ We're all about quick service and thorough checks—because your car deserves the VIP treatment! Next time, we’ll roll out the red carpet! 😉 #AutoCare #QuickService
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We're revved up to hear you had a fantastic experience at Absolute Auto! 🚗💨 Big thanks to Scott and Stephanie for bringing their A-game! Your trust means the world to us—after all, we can't fix your car without a smile! 😄 #AutoCare #FiveStarService
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🔋 We're thrilled to hear you got back on the road quickly! 🚗 Our team is always charged up to provide excellent service. Thanks for choosing Absolute Auto Repair Center! We’ll keep your ride buzzing. ⚡️ #AutoRepair #QuickService
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🚗💨 We're thrilled to hear that our team's honesty and speedy service impressed you! Saving you from unnecessary brake drama is what we do best! Thanks for the high recommendation! Come back anytime for more auto TLC! 🙌🔧 #AutoCare #HonestService
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We strive to be your car's best friend! ?️ Thanks for trusting us to take good care of you and your vehicle. We're always here to ensure you hit the road safely! ?? #AutoCare #HappyCustomers
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Thanks for the love! ?? We're thrilled to hear you appreciated our thorough investigation—it's like detective work, just with more wrenches! We can’t wait to help you with your car in the future! #AbsoluteAutoRepair #WeGotYouCovered
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?? Thank you for the stellar review! We're thrilled to hear our team delivered excellent customer service and attention to detail. It's how we roll! If you need more car care, we're just a pit stop away! #AbsoluteAutoRepair #CustomerCare
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?? Quick appointments and honest recommendations? Sounds like a car lover's dream! We're thrilled you experienced our excellent service. Thanks for trusting us with your ride! We’re here to keep you on the road! ? #AutoCare #CustomerAppreciation
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Thank you for the kind words! We aim to keep you rolling smoothly and always with a smile. Remember, your satisfaction fuels our engines! ?? #AbsoluteAutoCare #CustomerAppreciation
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Thank you for the fantastic shoutout! ?✨ We strive for excellence, and it seems we hit the mark! Your ride is our pride, and we’ll keep it running smoothly. Remember, we’re just a pit stop away! #AutoCare #FiveStarService
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We're feeling the love! ? Thanks for recognizing Scott and Stephanie's professional charm. Our team is dedicated to keeping your rides running smoothly and your smiles wide! ?✨ #AutoCareMagic #FiveStarService
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Thanks for the awesome review! We're all about keeping our repairs as clear as your windshield! ?? Glad you appreciated our transparency and quality work. Come back anytime for more car magic! ✨ #AutoCare #TransparentRepairs
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Thanks for rolling into Absolute Auto Repair Center, even if it was on a time-warped schedule! ?️ We're glad we could get your car taken care of without a do-over. ?? Keep driving smoothly! #CustomerService #AutoCare
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?✨ Thank you for the stellar shout-out! We’re thrilled to be your go-to for auto repairs! Your recommendation means the world to us—1,000% appreciated! ? Keep cruising with confidence! #BestInTown #AutoRepairHeroes
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?? Thank you for your kind words! We're thrilled to keep you safely zooming along the road! Quick fixes are our specialty – just call us the Speedy Mechanics! ?️? #AbsoluteAutoRepair #SafeDriving
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We're revving our engines with gratitude! ?? Our friendly and knowledgeable staff is always here to help you hit the road safely. Thanks for the shout-out! Keep those wheels turning! ?️ #AutoRepair #CustomerAppreciation
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Thank you for the fantastic review! ?️ We’re thrilled that Scotty and the team could provide top-notch service for your vehicle. ? We promise to keep the wrenches turning and the smiles rolling! ? #AutoCare #CustomerFirst
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? Thank you for your kind words! We're thrilled to hear our team's knowledge and friendliness made your visits impressive. We're always here to keep your ride in top shape! ? We appreciate your recommendation! #AutoRepair #CustomerLove
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Thanks for trusting us with your car! ?? Our team knows a thorough check-over can make all the difference. We're just here to keep your ride happy and safe! ?✨ #AutoCare #CustomerAppreciation
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We appreciate the love! ❤️ We're thrilled to be your go-to for all things automotive. If your car had a trophy, we’d be on the top shelf! ? Thanks for keeping us in the driver's seat! #AbsoluteAuto #BestServiceEver
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Thanks for the awesome shout-out! ?? We’re here to get you back on the road fast, and if we can explain things while doing it—bonus points! ? Scheduling online is just our way of making life easier for you. See you next time! #AutoCare #SpeedyService
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We're thrilled to hear you had such a positive experience! ?✨ Our team loves helping you navigate the auto jungle. Remember, we're here for your car’s therapy sessions and next ride advice! Thanks for trusting us! #AbsoluteAuto #CarCareExperts
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Thank you for the awesome shout-out! ?✨ At Absolute Auto Repair Center, we always aim for reliability and top-notch quality—kind of like a well-oiled engine! We appreciate your support and look forward to keeping you on the road! #AutoCare #CustomerLove
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Thank you for your awesome review! We always stand by our work—it's our way of keeping the wheels turning smoothly! ?? Your satisfaction is our fuel. Looking forward to your next visit! #AutoCare #QualityService
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?? Quick and efficient service? That's our jam! We're thrilled you were in and out in 30 minutes. Sorry for the hiccup with your invoice email—our inbox can get bumpy too! Thank you for your feedback! ? #CustomerCare #AutoServiceExcellence
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? We're thrilled you had a speedy experience with us! ?? Our team loves turning "uh-ohs" into "all good!" Thanks for trusting us with your wife's car. We're here for all your auto needs! ?? #AbsoluteAutoRepair #CustomerAppreciation
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We’re thrilled to hear you’re enjoying our quality service! ?✨ Our mechanics are like superheroes, but with wrenches instead of capes! Thanks for trusting us with your truck. We'll keep the honesty coming! #AutoCare #FitchburgFamily
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Glad you appreciate our transparency and cost-effective services! We work hard to keep you happy and your car running smoothly. Thanks for the love! ?? #CustomerAppreciation #TransparencyInService
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Thanks for the stellar review! ? We're thrilled to hear you're happy with our service! Our team always goes the extra mile. Your support means the world! ?? #AutoRepair #AboveAndBeyond
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Thanks for the love! Scott and Stephanie are rockstars ? We're thrilled you had an amazing experience with us. Your support means the world to us! #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review! ? Scotty's thrilled to hear your kind words. We aim for top-notch service without breaking the bank! ?? #AutoRepair #CustomerSatisfaction
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Thanks for the 5-star review, Dave! ? We're thrilled to have met your tire needs and to have kept you in the loop. Safe travels ahead! ? #HappyCustomers #QualityService
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Thanks for the 5-star review, Matt! It's great to hear that we could catch and fix that sneaky water pump leak for you. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, Bernard! ? Our team is thrilled to hear your positive feedback. We're here to keep your wheels turning smoothly! ? #CustomerAppreciation #AutoRepair
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? Thank you for the great review! We're glad you appreciated our prompt communication and thorough car diagnosis. We're here for all your automotive needs! ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review! ? We're glad our service and honesty hit the mark with you! Looking forward to serving you again. #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Rodney! We're glad you appreciate our thorough work. ?️ We'll always go the extra mile for your car. #CustomerAppreciation #TopRatedService
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Thanks for the 5 stars, Andrew! We're thrilled to have resolved all your car troubles. ?? We appreciate your support and look forward to being of service again. #BestAutoRepair #CustomerSatisfaction
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Thanks for the glowing review, Rebecca! ? We're glad to have earned your trust and look forward to keeping your car in top shape for years to come. #CustomerAppreciation #HonestAutoCare
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? Thanks for your unwavering support, Michael! We're thrilled to be your go-to for keeping your van rolling. Your kind words are what keep us going! #CustomerAppreciation #AutoRepair
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