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Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,389 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
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Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,389 Reviews)
Write a Review
Recent Reviews
GW
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Gina W.
Arnold, MD
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service!
For over 20 years Accurate Auto has been my go to. When I bought my Kia in 2018
I was so glad that even though I didn’t have a Honda/Acura they continued to deliver excellent service.
Thanks!
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:32 PM

Thank you for such glowing feedback and for being part of our family here for so many wonderful years :-)

SC
Sha'Ron C.
Annapolis, MD
Honda CR-V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2025
verified customerVerified Customer
9
Preparing for a Trip
Been there several times with my 07 Accord, now my 2020. Very friendly and prompt to correct any short. I will continue to use their services.
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:31 PM

Thank you for the wonderful feedback. So sorry that your tire light was not recalibrated and that you had to come back. It is never our intention to send a customer out with incomplete service and we will do whatever it takes to make it right for you! Thank you for giving us the opportunity to right our wrong! Please feel free to call us with any questions or concerns that you may have with your vehicle as we will always be happy to help in any way possible. We hope that you have a happy and safe summer and we hope to see you on your next service due :-)

PG
Phil G.
Annapolis, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Helpful and reliable
Accurate Auto provides good service. Friendly staff and excellent availability.
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:27 PM

Thank you for such glowing feedback!

MS
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Margery S.
Annapolis, MD
INFINITI G35 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Always a good experience
I’ve been taking my car to Accurate for over five years now. It’s good to have friendly people I can trust to do an honest job!
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:27 PM

Thank you for the wonderful feedback and it is always wonderful to see you and a bonus to see the grandbabies!! Thank you for being a part of our family here at Accurate for so many years and we look forward to many more!

SC
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Scott C.
Annapolis, MD
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
The usual: Attentive service, quick turnaround, unambiguous recommendations
My 2010 RAV4 recently became a "moon car," passing 240,000 miles. My goal is to get back to Earth (another 240,000 miles), and in the capable hands of Jenn, Dan, Bruce and Team at Accurate Auto, I'm sure we can make it. Big smiles, quick service, no-pressure recommendations, comprehensive communications, Accurate Auto is the poster child for what an independent automotive repair and maintenance shop should be. I couldn't be happier!
Lee Z., OWNER from Accurate Auto Service responded on 06/27/2025 09:37 AM

Aww thank you for such a fun and glowing review!!! We cant tell you enough how much we appreciate you and it is always great to see you and your Toyota! We do not get to see you as often as we would like, however, we do take social visits :-)
Your friends here at Accurate hope that you have a fantastic summer and please stay safe!!

AK
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Albert K.
Annapolis, MD
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Fast and good!
I took my Acura MDX in for a 150K service expecting to leave it for a day or two since there were many service items. It was done in less than six hours. The people at Accurate are great!
Lee Z., OWNER from Accurate Auto Service responded on 06/27/2025 09:33 AM

Thank you for such glowing feedback. It is always wonderful to see you and your Acura and we hope that you have a wonderful and safe weekend. 

LS
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Larry S.
Annapolis, MD
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Another Happy Visit
I keep returning. Been doing it for about 30 years. There must be a good reason…Yup…quality service + honest people +fair pricing + friendly staff.
L. Shubnell
Annapolis, MD.
Lee Z., OWNER from Accurate Auto Service responded on 06/27/2025 09:30 AM

Thank you for the glowing feedback and for being part of our family here at Accurtae for so many wonderful years. It is always a joy to see the both of you and we can only hope for many more years to come.

LM
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Liz M.
Arnold, MD
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Quick and thorough service
I always feel like I get an honest answer and fair prices at accurate
Lee Z., OWNER from Accurate Auto Service responded on 06/19/2025 07:22 AM

Thank you for such wonderful feedback and it is always great to see you and your Ford. 

MC
Milt C.
Annapolis, MD
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Very efficient and accommodating
Absolutely great service
Lee Z., OWNER from Accurate Auto Service responded on 06/19/2025 07:21 AM

Thank you for such wonderful feedback and it is always wonderful to see you and your Hyundai.

DF
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David F.
Annapolis, MD
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Very reliable, nice people
I have gone to Accurate for regular maintenance of my BMW for many years. Always dependable and reliable.
Lee Z., OWNER from Accurate Auto Service responded on 06/19/2025 07:20 AM

Thank you for such wonderful feedback! We always look forward to seeing you and your BMW!!

JZ
Joe Z.
Edgewater, MD
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Dealerships
The work was quick and thorough.
Lee Z., OWNER from Accurate Auto Service responded on 06/10/2025 12:25 PM

Thank you for the quick and wonderful feedback. 

BG
Bobby G.
Severn, MD
Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Outstanding Service and Trustworthy Team!
I recently brought my car into Accurate Auto Service because I thought I was dealing with a defective trunk. After a quick assessment, they discovered that the issue was simply the valet button in the glove compartment being turned on. They quickly diagnosed the problem, explained everything clearly, and had me back on the road in no time.

I’ve used Accurate Auto Service several times before, and each visit has reinforced my trust in their expertise and professionalism. They are always honest, efficient, and genuinely care about their customers. It’s rare to find outstanding customer service and a mechanic you can rely on completely, and I’m grateful to have found them both.

Highly recommend Accurate Auto Service for anyone looking for reliable, fast, and trustworthy auto care along with outstanding customer service!

Signed,
Satisfied Customer
Lee Z., OWNER from Accurate Auto Service responded on 06/06/2025 01:13 PM

Thank you for such glowing feedback!!! It is always such a joy to see you and we always look forward to seeing you on the next go around for service! Thank you for always being amazing and we are blessed to have you as not only a customer, but as a friend as well. :-) We hope that you have a happy and safe weekend. 

SC
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Susan C.
Crownsville, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service, as always!
My car went to Accurate Auto making a lot of noise due to wheel bearing issues. I picked it up the next day and it is quiet again. They are knowledgeable, friendly, and great to work with!
Lee Z., OWNER from Accurate Auto Service responded on 05/30/2025 01:10 PM

Thank you for such glowing feedback. It is always wonderful to see you and your Honda and Nissan. We hope that you have a wonderful weekend and stay safe. 

DA
Dana A.
Annapolis, MD
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Awesome Customer Service at Accurate Auto Service
The staff and technicians are always welcoming. They are thorough and get you in and out in a timely manner.
Lee Z., OWNER from Accurate Auto Service responded on 05/30/2025 12:57 PM

Thank you for such a wonderful review. It is always great to see you and your Acura! We hope that you have a wonderful weekend. 

SM
Susan M.
Edgewater, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
High quality work and nice people!
Accurate auto does high-quality work. They take very good care of my car. And all of the people who work there are kind and respectful and honest!
Lee Z., OWNER from Accurate Auto Service responded on 05/27/2025 10:09 AM

Thank you for such kind feedback and it is always so wonderful to see you and your Toyota! We hope that you have a wonderful week. 

Displaying Review 1 - 15 of 1389 in total
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