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Accurate Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(77 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Here at Accurate Auto Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newark offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional
Here at Accurate Auto Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Newark offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Newark, we are totally confident that Accurate Auto Service is the best option in town!
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Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(302) 737-7998

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
233 E Main St Newark, DE 19711
Accurate Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(77 Reviews)

AS
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Anas S.
Newark, DE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2023
0
Truly terrible experience
I had a truly terrible experience with this mechanic. Not only did they not bother to consult me before purchasing the parts, they went ahead and charged me a whopping $353 for a Kia Optima starter that I later found out costs only $189 at Advance Auto Parts. When they called me to inform me of the total cost, my jaw nearly hit the floor when they quoted me $761.22! I immediately declined the repair, but to my dismay, they insisted the work was already done and slapped me with a labor charge of $158.84 per hour, billing me for two hours despite the fact that the starter replacement should've taken no more than one hour.

But the cherry on top? When I pointed out that the starter's actual price was much lower than their outrageous charge, they remained eerily silent. To add insult to injury, I ended up shelling out a staggering $700 for a mere starter that I could've purchased myself for a fraction of the price. This mechanic's lack of transparency, exorbitant pricing, and disregard for customer concerns are utterly unacceptable. I wouldn't recommend their services to my worst enemy. If I could review this experience -5 stars, I would.
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