Ace Complete Auto Care


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

393 Reviews

99% Would Recommend
84% Business Response
Latest Review about 22 hours ago
Verified Customer on 04/24/2018
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"Very Committed and knowledgeable"
Took in my van, came out with a better one. A few initial problems but they mechanics were very helpful and informative. It feels as if you are part of the team. Will definitely go back.
Vehicle: Dodge Grand Caravan
Service Date: 03/23/2018
Review Created: 04/24/2018 03:24 AM
The Team at A., Manager Operator at Ace Complete Auto Care responded on 04/24/2018

Thank you for your business, your trust and your confidence. We will continue our efforts to meet your requirements and expectations in the future as well. Your honest suggestions and feedback have helped us shape our business to best fit your standards. Again, thanks so much for choosing us. Let us know if there is anything we can ever do to assist you further.

We look forward to serving you for many years to come.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Morgan A. on 04/21/2018
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Morgan said the staff provided an excellent customer experience servicing his vehicle.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 04/24/2018

Thank you, sincerest thanks for your valued business. Look forward to working with you again soon.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Luis H. on 04/20/2018
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Luis said they do a pretty good job every time he goes there. He suggests that they should keep up the good work.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 04/13/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Alfredo A. on 04/19/2018
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Alfredo said it was fine, but he had other things done so it cost about $160 more than he was expecting. However, they did a good job and it was quick.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/18/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Isabel L. on 04/13/2018
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Isabel said they were very helpful and they explain everything very thoroughly.
Vehicle: Ford Freestyle
Category: Service
Service Date: 04/09/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 04/14/2018

You are very important to us. Thank you for the trust you have placed in us. Please call us anytime with any questions or concerns.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
TODD H. on 04/08/2018
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"Ace is the place!"
Awesome service, quick and efficient.
Vehicle: HUMMER H3
Service Date: 04/06/2018
Review Created: 04/08/2018 08:56 AM
The Team at A., Manager Operator at Ace Complete Auto Care responded on 04/11/2018

Thank you. As we strive to excel in our industry, we are honored to have clients like you. We hope to have the pleasure of doing business with you for many years to come.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Rodrigo C. on 04/05/2018
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Spoke with Rodrigo's wife. She said she had to return to the business a second time to correct the problem.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Francisco E. on 04/05/2018
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Francisco said this business provided nice honest service.
Vehicle: Ford Expedition
Category: Service
Service Date: 03/28/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Mario V. on 04/04/2018
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Mario said the staff was always in communication and contacted him in regards to the status of the vehicle.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Andrew J. on 04/03/2018
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Andrew said the business provided personal service. The staff was very direct. They provided transportation home while his vehicle was getting worked on, and back to the facility to pick it up after service was done, which was appreciated.
Vehicle: Buick LeSabre
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Marco G. on 03/28/2018
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Marco said the service was good.
Vehicle: Ford F-150
Category: Service
Service Date: 03/26/2018
Review Created: 03/28/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/29/2018

Thank you. We sincerely appreciate your business.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Jesus S. on 03/23/2018
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Jesus said everyone was nice and the customer service was good.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/22/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/26/2018

Thank you for your business, your trust and your confidence. It is our pleasure to work with you.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Daniel L. on 03/17/2018
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Daniel said the staff fixed his vehicle and he received great customer service.
Vehicle: Ford F-150
Category: Service
Service Date: 03/13/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/20/2018

We want you to know how much we appreciate your business.
If you have any additional concerns, please don’t hesitate to contact me.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Mary J. on 03/17/2018
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Mary said the staff were very good at explaining the issues on the vehicle. They should have called more to keep them informed.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
JOSE R. on 03/13/2018
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"Great service"
Great service, competitive prices. Accurate diagnosis of problem.
Vehicle: Nissan Sentra
Service Date: 03/10/2018
Review Created: 03/13/2018 06:48 AM
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/13/2018

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please call us if we can be of further assistance.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Maria O. on 03/13/2018
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Maria said the staff provided great service and it was very quick.
Vehicle: Ford F-150
Category: Service
Service Date: 03/10/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/16/2018

Sincerest thanks for your valued business. Look forward to working with you again soon!

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Maribel M. on 03/12/2018
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Maribel said the employees are very assertive. Their diagnostic was very accurate and their performance was great. This was a good experience. She is able to feel the difference from when she first came to the business, to after she left.
Vehicle: INFINITI G35 Sedan
Category: Service
Service Date: 03/07/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/15/2018

Thanks for the kind words! We greatly value your trust and confidence and sincerely appreciate your loyalty to our business.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
ROLANDO G. on 03/11/2018
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"Excellent!"
Excellent service and a great price.
Vehicle: Toyota Corolla
Service Date: 03/10/2018
Review Created: 03/11/2018 04:47 PM
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/13/2018

You are the reason we stand strong. We hope to have the pleasure of doing business with you for many years to come.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
ALFREDO G. on 03/10/2018
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"Amazing service "
Amazing service they did a awesome work on my jeep they're are amazing
Vehicle: Jeep Commander
Service Date: 03/09/2018
Review Created: 03/10/2018 10:14 PM
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/13/2018

You are very important to us. Thank you for the opportunity to work with you.
We truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come.

Mr. Jesus Munoz Jr

Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

FELIPE J. on 03/09/2018
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"Great service at a reasonable price!"
Staff is very knowledgeable and do a great job of explaining in detail what was done to vehicle in order to repair it.
Vehicle: Ford F-150
Service Date: 03/07/2018
Review Created: 03/09/2018 05:33 AM
The Team at A., Manager Operator at Ace Complete Auto Care responded on 03/10/2018

You are very important to us. We are honored to have clients like you.
Thank you. Sincerest thanks for your valued business. Look forward to working with you again soon!

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232
Displaying Review 1 - 20 of 393 in total