Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

503 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
99% Would Recommend
Latest Review 4 days ago

Reviews


SG
SELINDA G.
Laredo, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Honestly and great service
The owner is honest and has great service. Highly recommend

FG
Felipe G.
Laredo, TX
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Spoke with Felipe's wife. She said she is satisfied and they are fine.
This review was collected via phone interview by Customer Research Inc.

LB
LUIS B.
Laredo, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great service
Prompt courteous service. Done on time and with good explanation.

MV
Mingo V.
Laredo, TX
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Mingo said they are friendly and explained to him everything they do.
This review was collected via phone interview by Customer Research Inc.

HM
Hector M.
Laredo, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Hector said the service was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Laredo, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Jose said the staff was professional.
This review was collected via phone interview by Customer Research Inc.

PT
PAUL T.
Laredo, TX
Toyota T100
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Great customer service
Service is done in a timely manner with excellent customer service. Detailed information on service and honest recommendations.

Verified Customer
Laredo, TX
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Great Service !
They were fast and had great customer service experience. Gave a quote over the phone that was very affordable, and was definitely pleasantly surprised with the customer service and the work they did on our vehicle. Probably best mechanic shop experience I have ever had in Laredo, will be coming back and referring others.

RT
Ricardo T.
Laredo, TX
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Ricardo said he didn't deal with them but when he went to pick his vehicle up they were very professional.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Laredo, TX
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Jerry said the staff was very honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Laredo, TX
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Real deal
Not much to say but just a satisfied customer. Great customer service .

JR
Jessica R.
Laredo, TX
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jessica said the service and the people are really good. They were not able to find out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

TG
Timothy G.
Pollok, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Timothy said the business got straight to what he asked them to do and complied with no hesitation.
This review was collected via phone interview by Customer Research Inc.

TD
TODD K D.
Laredo, TX
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Awesome 👏🏾
The service was off the chart Jesse was fantastic he not only saved me money but got me back on the road in no time flat. I’m a customer for life

CR
Carlos R.
Laredo, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Carlos said they were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
MICHAEL A. G.
Laredo, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Ace is still the place.
I made an appointment for a car repair. I picked up the car after work. I received a courtesy call indicating my car was ready for pickup. 2/14/19.

AG
Adrian G.
Texas
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2019 Category: Service
Adrian said the prices are too high.
This review was collected via phone interview by Customer Research Inc.

JA
Joanne A.
Laredo, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Joanne said that the place does excellent work quickly.
This review was collected via phone interview by Customer Research Inc.

OG
OSCAR G.
Laredo, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Change hosts
They are fast and go clean job

DD
DARYLE D.
Laredo, TX
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Oil Change
Took the vehicle for an oil change, there is no other place I trust more than Ace Complete Auto Care. They truly live by their name because they complete the work and they take good care of my vehicles.