Business Solutions
SureCritic / Acura Of Pembroke Pines
business image

Acura Of Pembroke Pines

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(7 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(954) 985-2424
No Business Hours Provided

Business Hours

* No Time Zone provided
15601 Pines Boulevard Pembroke Pines, FL 33027
Get Directions
Acura Of Pembroke Pines' Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(7 Reviews)
Write a Review
Recent Reviews
NS
gravatar
Nadira S.
Fort Lauderdale, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2024
0
DO NOT BUY A NEW CAR HERE
Last year around this time I left an amazing review for Acura after purchasing my first car from them. Well I am here to take that back and to tell you DO NOT BUY A CAR HERE. The staff is lazy, inconsistent, lack customer service, and the service departments bills for things they don't really do. I have been complaining about vibrating and squeaking from my brakes for the past 6 months, my car isn't even a year old. Every time I call or make an appointment about it they tell me everything is fine and that the brakes need to warmed up. Never in my life have I heard of a brakes making that much noise on a new car or them needing to warm up. This is a 2024 RDX A-pec! I finally went back in and demanded that they check it again, this is now my 5th time asking this, they then keep my car for the longest they have ever kept it and then let me know that the rotors are infact BAD but warranty won't cover it because my brake caliber has been painted!!! The service manager JORDAN took zerooooo accountability for the BS his staff has been putting me through and offered me absolutely nothing for my time or their mistake. Now I'm supposed to pay $800+ to get something fixed that I've been complaining to them about for 6 months. It's clear to me the service department never checked to begin with and were clocking hours to get paid for work they NEVER DID. Am I supposed to feel safe bringing my car back to this service department. I wish I could just get rid of the whole damn car. I will never be back. This is NOT a reliable car for families or women!! Do not buy from here or these people.

When I told Jordan I wasn't happy with his responses and the service he was provided his response was if I would like the number to corporate??!! Really, if this is who is running your service department it would explain why the techs are back there bullshitting and padding invoices making it look like their really working
Businesses Near You
AAMCO Pembroke Pines
76
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(93 Reviews)
Local Auto Repair
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(511 Reviews)
Weston Tire & Auto
89
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(158 Reviews)
Davie Motorsport European Auto Repair Specialist
88
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(625 Reviews)
Stoplight Tire and Auto Repair
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(73 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.