Advanced Transmission


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

192 Reviews

93% Would Recommend
75% Business Response
Latest Review 3 days ago
Rick C. on 11/20/2017
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Spoke with Rick's wife. She said the service was quick and they were trustworthy.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Holly S. on 11/16/2017
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Holly said this business was able to repair her vehicle in a timely fashion. The staff was very professional and they did the work right the first time.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 11/08/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 11/10/2017
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David said the business was professional. They took the time to explain everything. They did not over charge.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/02/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Heather V. on 11/06/2017
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Heather said the staff was fast and friendly. They do good work. Joe was very friendly.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. on 10/26/2017
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Mark said the service was very good.
Vehicle: Ford F-150
Category: Service
Service Date: 10/21/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Shawn C. on 10/24/2017
Recommended badge inactive Recommended
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Shawn said this business had his vehicle in for a month and half and it never got fixed. He had to have it towed to another business for repair. The staff weren't very communicative and they didn't follow through with the repair.
Vehicle: Ford Freestar Wagon
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Dana B. on 10/19/2017
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Dana said everything went well with the business. They did as promised.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Sandy R. on 10/17/2017
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Sandy said the staff at this business was very friendly. They were courteous and he would like to thank them.
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 10/20/2017

Sandy,
Thank you for allowing us to help you with your RV repairs.  Please let us know if you have any more issues and let us know how everything is.  Thanks again for your business.

Ray W. on 10/12/2017
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Ray said Joe and Robert at this business are straight-shooters and he never has any problems. He recommends them to everyone.
Vehicle: Lexus LS 400
Category: Service
Service Date: 09/25/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 10/16/2017

We appreciate your business here at Advanced Transmission in Kingman, AZ.  Anytime you have questions or need your vehicle repaired, please give us a call Ray.  Thanks again from everyone here at Advanced Transmission.

Doug H. on 10/12/2017
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Doug said they did a really great job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 10/16/2017

We're glad we can help Doug and please let us know if you have further issues or need anything else.  Thanks from everyone here at Advanced Transmission.

Dana M. on 09/29/2017
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Dana said this business is very cordial, professional, and they do a good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 10/02/2017

We appreciate your business Dana and please let us know if you have any questions or your vehicle is in need of repairs.  We value your business here at Advance Transmission in Kingman, AZ.

Mike W. on 09/14/2017
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Mike said the staff treated him very well and they got it out quickly for him.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/15/2017

We appreciate your business Mike and please contact us if you have any more issues or just need your basic service.

Roger B. on 08/29/2017
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Roger said he was satisfied with the job this business did for him.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/24/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/25/2017

Thank you Roger for allowing us to help you with your vehicle needs.  Please contact us if you have any issues or just want to schedule your regular routine maintenance. 

Mike T. on 08/29/2017
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Mike said Joe Benny and Larry did an outstanding job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/10/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/11/2017

Thank you for allowing us to help get you back on the road Mike.  Please contact us if you have any issues with your Dodge.  Thanks again!

Ken V. on 08/29/2017
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Ken said there was grease left on the hood of his vehicle, on the doors and a few other places such as the floor.
Vehicle: Chevrolet
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/13/2017

Ken, we here at Advanced Transmission appreciate your business and we are sorry that our techs overlooked cleaning up after themselves.  Next time you come thru town, please contact us prior to your arrival and we will set up a mobile wash to meet you at our shop and we will get your RV washed for you.  Again, we appreciate your business.

David L. on 08/28/2017
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David said the business did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/11/2017

Thank you David for coming into Advance Transmission for your vehicle needs.  Please contact us if you have any more issues or are just in need of regular servicing.  

Rick C. on 08/21/2017
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Rick said after he dropped of his vehicle off at the business, they immediately got back to him and gave him the amount needed to get it done. It was done in a timely manner.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/25/2017

Thanks again Rick for allowing us here at Advanced Transmission in Kingman, AZ to handle your vehicle needs.  We're glad we could get you back on the road again in a timely manner.  Please contact us at the shop if you have any other issues or just want to schedule routine maintenance.  

Brad H. on 08/12/2017
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"Got us back on the road when we needed to to get to California"
Great company with a terrific staff who do quality work and do everything they can to be both efficient and high caliber. While not the best with customer service and phone care, their repair results are highly respectable and can be trusted. They stand by their work and avoid anything that will tarnish their brand. Only issue is their overload of cars which slows down their timeframe from arrival to completion.
Vehicle: Chrysler Town & Country
Service Date: 08/11/2017
Review Created: 08/12/2017 08:56 PM
Robert W. at Advanced Transmission responded on 08/14/2017

Thank you Brad for allowing us to help you get back on the road.  With Advanced Transmission offering Free Estimates to Diagnose anyones issues they might be having with their vehicle, we might have to spend more time on a certain vehicle until we can get the diagnoises handled and an estimate to our customer.  We try to get everyone in and out as fast as possible, but we do like to make sure quality work is done, so the time frames can vary for the repair of vehicles.  Again, thank you for the review and thank you for allowing Advance Transmission in Kingman to repair your vehicle back to working order.

Robert L. on 07/29/2017
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Robert said the staff did a good job and the people are nice.
Vehicle: GMC Pickup
Category: Service
Service Date: 07/21/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 09/13/2017

Robert,
We're glad we could help you with your vehicle needs and please come back if you have any issues with your GMC or if you just need an oil change or tune up.  Thanks again for your business. 

Dale J. on 07/29/2017
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Dale said he was happy with the service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 06/29/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. at Advanced Transmission responded on 08/14/2017

Thank you Dale for allowing Advanced Transmission to handle your vehicles needs.  

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