Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

466 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


LS
LAWRENCE S.
Newport News, VA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019
Expeditious service without the upsell that seems to be the industry standard.
The folks at Airport Exxon, in particular James, were very helpful in getting all of my vehicles in for State Inspection. They worked into their lunch hour so I wouldn't have to wait to pick up my last vehicle. I found them via an internet search. I will definitely keep them in mind should I require vehicle servicing outside of dealership warranty in the future.

BB
Bradley B.
Virginia Beach, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Bradley said his experience was excellent. He mentioned the service was prompt, and the pricing was good. He would especially like to thank Pete.
This review was collected via phone interview by Customer Research Inc.

VF
VICKIE F.
Newport News, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Reliable and Honest
I had a nail in my tire, it wasn't repairable, so I had to get a new one. They suggested that I get all four tires replaced. I got a great price and fast service. Great place to bring your car.

MH
MARY H.
Williamsburg, VA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Prompt courteous service
I was given an arrival time, and vehicle was seen promptly. The work requested was done to my satisfaction.
The staff was friendly and attentive. Excellent service.

RD
RAY D.
Newport News, VA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Very Satisfied Customer
Friendly, quick to diagnose problem and offer affordable solutions. Repair was timely and back on the road in a very short time.

LS
LINDA S.
Newport News, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Quality of work
Excellent service especially John who cleaned headlights. He is a very dedicated worker.

EC
EMORY C.
Hampton, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Customer comes first
Had a gas tank leak, they were having trouble finding a tank for my older vehicle. I told them that I needed my vehicle on a certain date. They dedicated themselves to finding one. James even drove two hours away on his day off to procure a tank for me. That’s is true dedication to their customers and I am grateful.

Verified Customer
Newport News, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Customer Service is above and beyond, their work is better!
This is an amazing repair shop/gas station. The owner independently owns this place and has amazing customer service. I also didn’t pay more in labor than parts, unlike the dealerships we go to.

CB
Cameron B.
Toano, VA
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Cameron said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Yorktown, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
The owner and employees
Trustworthy excellent service

CC
CHARLES C.
Newport News, VA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Great service
The mechanics there are very helpful and knowledgeable. I went in yesterday for an oil change and a state inspection and I was out of there in no time, I'll definitely be going there from now on.

Verified Customer
Newport News, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Always great service and friendly staff!
They always a great job at the Airport Exxon! I've always been satisfied with the work and it is always finished in a timely manner.

ED
ERIC D.
Poughkeepsie, NY
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Great job done at your Service Station
Thanks so much for fixing our Nissan Xterra. We had a radiator hose blow while on vacation in Williamsburg. We happened to pull up to your station, and you got it fixed and got us back on the road in a very short time. Great work, great service! Thanks!

Verified Customer
Newport News, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Great service!
Found items and quick fixes. Thanks!

Verified Customer
Newport News, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Friendly and Professional
Quick fixes on multiple items. Running great!

Verified Customer
Newport News, VA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Fast and Efficient State inspection
FAST AND EFFICIENT

VH
VANESSA H.
Newport News, VA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Great business
Service was fast and professional...
This was the 2nd time I have been there and the service was excellent and honest both times...

RB
Robert B.
Newport News, VA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Robert said he appreciated the good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Yorktown, VA
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great Service!
Very knowledgeable, efficient, professional, and courteous employees who really care about the customer!

TI
THOMAS I.
Yorktown, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Another good job
We always take our vehicles to Airport Exxon. It is a service shop that I can trust, they do great work with quality OE parts, and they are reasonably priced.

Displaying Review 1 - 20 of 466 in total