Alex City Tire & Auto, LLC

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

279 Reviews

100% Would Recommend
Latest Review 9 months ago

Reviews


PP
Patricia P.
Goodwater, AL
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Patricia said the staff did a good job and she is well pleased with it.
This review was collected via phone interview by Customer Research Inc.

SJ
Sutton J.
Alabama
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Sutton said this business does good work and he wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Alexander City, AL
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017
Alternator issues
My VW Beatle Alternator Failed, Alex City Tire diagnosed and corrected the problem in a timely manner. I am totally satisfied with the quality and professional work that was performed. They went way beyond in taking care of me, Again... Thank you !
Rachel M., Owner from Alex City Tire & Auto, LLC

Thank you as always Bob!!

Rachel McCollough
Owner
256-234-5005

NT
Neressa T.
Alabama
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Neressa said the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

TD
Tim D.
Alexander City, AL
Lexus SC 430
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Tim said he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Curtis J.
Alabama
Mercedes-Benz C350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Curtis said this business was quick and they informed him quickly when the vehicle was ready. The staff was kind and accommodating.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Alexander City, AL
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017
Battery problems
My VW TDI was hard starting. Called ahead of time and then after getting back into town, ran the car over to Alex City tire and the problem was diagnosed and corrected in under 45 min.. That is what I call service... Way to go.. Thank you for your expert service.

MS
Mark S.
Alexander City, AL
BMW 525i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
Rotation/vibration
Great service, rotated and balanced tires with great results, Thx

DP
Darren P.
Alabama
Nissan Frontier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Darren said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Shirley L.
Auburn, AL
Pontiac Torrent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Shirley said this business did a great job, quickly.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Alabama
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Chris said this business was very helpful. He was in a bad situation and the tow service left his vehicle there. They were able to get him in and out before he had to check out of the hotel.
This review was collected via phone interview by Customer Research Inc.
Rachel M., Owner from Alex City Tire & Auto, LLC

Thank you very much!!  So glad we could help :)

Rachel McCollough
Owner
256-234-5005

WG
Wayne G.
Alabama
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Wayne said they did a great job but their prices were just too high.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Alabama
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
David said the employees at this business were accommodating, effective and courteous. They had an alright price.
This review was collected via phone interview by Customer Research Inc.

RJ
Rick J.
Alexander City, AL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
Planned service and tire purchase for 2015 F150XLT XLT
Rachel and the entire crew at Alex City Tire have always provided the best quality service and the very best customer service that anyone could ask for. I highly recommend them for all of your automotive needs.

Rick Jones
Alexander City, Al

HL
Hugh L.
Alexander City, AL
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Hugh said this business had good service.
This review was collected via phone interview by Customer Research Inc.

KT
Kaylyn T.
Alexander City, AL
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Spoke with Teresa. She said the staff was courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

AR
Austin R.
Alexander City, AL
Lexus LS 460
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Austin said he was satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Alabama
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Chuck said he was in and out of this business. The service was good and the people were nice. He also said this facility is where he prefers to do his business, because they have good home town people.
This review was collected via phone interview by Customer Research Inc.

ST
Shelia T.
Goodwater, AL
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Shelia said she does a lot of business there. They are very nice and polite. They get the job done.
This review was collected via phone interview by Customer Research Inc.

AG
Arlesa G.
Goodwater, AL
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Arlesa said this business was very prompt and they did excellent work.
This review was collected via phone interview by Customer Research Inc.
Rachel M., Owner from Alex City Tire & Auto, LLC

Thank you Arlesa!!

Rachel McCollough
Owner
256-234-5005

Displaying Review 1 - 20 of 279 in total