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Downtown Tire and Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(315 Reviews)
92
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Downtown Tire & Auto offers a complete line of services to support your vehicle since 2009. We service all automotive makes and models including diesel engines. All of our services are performed by ASE certified technicians. Downtown Tire & Auto offers a complete line of services to support your vehicle since 2009. We service all automotive makes and models including diesel engines. All of our services are performed by ASE certified technicians.

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(334) 705-0500
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
607 S 6th St Opelika, AL 36801
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Downtown Tire and Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(315 Reviews)
Write a Review
Recent Reviews
AD
Aaron D.
Auburn, AL
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
Category: Service
Aaron said they do good work and they do timely work to his vehicle.
Recommended
SC
Steve C.
Auburn, AL
Toyota Land Cruiser
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2024
verified customerVerified Customer
Category: Service
Steve said everything was great except it took too long.
Recommended
LC
Linda C.
Opelika, AL
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
Category: Service
Linda said they do what they tell them they're going to do and they trust them for that.
Recommended
Verified Customer
Auburn, AL
Nissan Frontier
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2024
verified customerVerified Customer
0
Transmission
I have been here 3 times. First time was regarding my worry of my transmission. I was told that it was driven and tests were run and it was fine. Next trip was an oil change. Last trip was because my transmission went out and I needed it repaired. They are unable to repair transmissions or diagnose a problem before it is too late.
DW
gravatar
Dorothy W.
Opelika, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2024
0
Oil Change
I’ve trusted them to change my car oil for a while now. Apparently they didn’t change the oil filter and it was loose from the last time they did. Oil was every where! Another shop refused to change it because of the mess. My last visit was 2/29/2024, oil light came on 6/15/2024. I don’t recommend Downtown Tire Auto in Opelika, AL!!!
SA
Stephen A.
Alabama
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
Category: Service
Stephen said they're fast, efficient and nice.
Recommended
AD
Aaron D.
Auburn, AL
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
Category: Service
Aaron said he has been dealing with since them since they opened, and they have wonderful service.
Recommended
DH
DEBBIE H.
Opelika, AL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2024
verified customerVerified Customer
10
Friendly and professional services. Charles is the best
Always great sevice.
CB
Cortez B.
Opelika, AL
Cadillac Escalade EXT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2024
verified customerVerified Customer
Category: Service
Cortez said pretty good customer service, and quick turnaround.
Recommended
RR
ROBB R.
Opelika, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2024
verified customerVerified Customer
10
My go to shop.
Great communication and excellent repairs in a timely manner.
DM
Dominique M.
Opelika, AL
Mercedes-Benz CLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2024
verified customerVerified Customer
Category: Service
Dominique said they're really friendly every time she goes in there.
Recommended
RB
ROD B.
Opelika, AL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
verified customerVerified Customer
10
A1 service
Service was great
RJ
Robbie J.
Opelika, AL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
verified customerVerified Customer
Category: Service
Robbie said it was really good.
Recommended
SC
SANDRA C.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2024
verified customerVerified Customer
10
Great experience as always!
We’ve been going to Downtown Tire for several years and we’ve always had great customer! Charles has always treated us very well and given us great prices and products. We’ve recommended them to lots of people and will continue to do so.
Thanks as always
SR
Sharon R.
Auburn, AL
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2024
verified customerVerified Customer
Category: Service
Sharon said she had been there before and they got right on everything.
Recommended
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