Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

311 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DB
Doug B.
Phenix City, AL
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Doug said he has been doing business with this facility for over 40 years.
This review was collected via phone interview by Customer Research Inc.

JT
Jerry T.
Columbus, GA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jerry said the staff fixed the problem. He'd taken it to other places and they couldn't fix it.
This review was collected via phone interview by Customer Research Inc.

EM
Eliyah M.
Alabama
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Eliyah said the business was not able to correct all of his vehicle issues.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Phenix City, AL
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
George said the staff did everything he asked them to do, they did it quickly and he was satisfied with what was done.
This review was collected via phone interview by Customer Research Inc.

ET
Emmett T.
Phenix City, AL
Ford Ranger
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Emmett said the staff are good people.
This review was collected via phone interview by Customer Research Inc.

SF
Stephen F.
Valley, AL
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Stephen said they always treat him well.
This review was collected via phone interview by Customer Research Inc.

JG
Juan G.
Phenix City, AL
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Juan said the business provided honest service. The staff was thorough with the services they did on his vehicle. GW was able to complete his maintenance in a way that was helpful.
This review was collected via phone interview by Customer Research Inc.

DL
Don L.
Phenix City, AL
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Don said the business is professional in all ways.
This review was collected via phone interview by Customer Research Inc.

AC
Ann C.
Phenix City, AL
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Ann said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
Judy H.
Salem, AL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Judy said they have been customers of this business for years. They do excellent work. She could not ask for better people or service than at this business. They are the best.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeff J.
Phenix City, AL
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Jeff said the business has been good to him, and did good work.
This review was collected via phone interview by Customer Research Inc.

LC
Leonard C.
Columbus, GA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Leonard said the employees did outstanding work and provided premiere service. He has used this business for years.
This review was collected via phone interview by Customer Research Inc.

KD
Kenneth D.
Phenix City, AL
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kenneth said the staff told him exactly what they did on his vehicle, and called him with updates to let him know what was going on with the service.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Salem, AL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Joe said they have always treated him well for 34 years. This is a good business to use. They try hard, and no matter what the issue is, they will work it out.
This review was collected via phone interview by Customer Research Inc.

MB
Marvir B.
Columbus, GA
Mitsubishi Raider
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Marvir said the business has good service.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Columbus, GA
Chevrolet SSR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Spoke with Shirley. She said the business was honest.
This review was collected via phone interview by Customer Research Inc.

NM
Nigle M.
Columbus, GA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Great Service!
McCarley's is the best. Called late one evening...took vehicle in the next morning for service and was completed within an hour. Couldn't ask for any friendlier and better service!

CS
Carter S.
Columbus, GA
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Carter said this business was really good. He was really happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Fortson, GA
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Same great service as always.
Ordinarily people complain if something isn't ready when it's been tentatively promised. But I'm very happy about it. I took our vehicle in for a routine 80,000 mile servicing and general assessment, tentatively expecting it by the end of the day after dropping it off late on the day prior. I hadn't heard anything by about 4pm so I called to verify it was ready. They said they might be able to hurry up with last minute things due to having also been very busy that day, but would prefer to keep it until the following morning just to double check their work and make sure there were no leaks. I opted not to rush them, and let them do their usual top quality work (which it was). That has always been one of the many reasons we've used McCarley for all of our non-warranty automotive work for about 30 years now. In fact, two generations of our family have used them with full confidence. When was the last time you saw an advertisement for McCarley? Probably rarely if ever - they don't need to, because their customers do it for them. And they're busy all the time.

BB
Brad B.
Cataula, GA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Spoke with Robert. He said he has taken all of his vehicles to this business. The experiences have been good.
This review was collected via phone interview by Customer Research Inc.

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