Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

374 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


BB
Bobby B.
Phenix City, AL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Bobby said the staff fixed the problem and returned the vehicle to him promptly.
This review was collected via phone interview by Customer Research Inc.

KH
Kelly H.
Cataula, GA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kelly said the employees were very polite. They provided good customer service. They were very knowledgeable. They were very good to work with.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Columbus, GA
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2019
positive experience.
I had a very positive experience at this shop. Recently i had a car mechanic done me wrong in the past that ultimately lead to a lawsuit. The service was friendly and addresed the problem right away. The ONLY NEGATIVE i have about the shop and why i can't give 5 stars is how they did business. I will elaborate. So my car was making a rattling noise and i couldn't locate the problem. So when they brought the car back, it seem they already fixed it without my knowledge. Usually when i do business i like to know what the problem is and a quote on how much it cost prior to fixing it. The car was still under warranty and i'm sure i could have got the dealership to fix it at little to no cost. However i was forced to pay without much say in the matter. I'm not sure if this was a tactic to make sure they secure my business or just a misunderstanding. However the problem is fixed and luckily it was too costly of a problem to fix.

DB
Donnie B.
Phenix City, AL
Isuzu i-280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Service on all my car and truck
I would Recommend McCarley Transmission TO ALL MY FRIENDS AND FAMILY BECAUSE they do an Excellent Job on all THEY Do! They have plenty of Experience in all Vehicles and have Complete service of the whole vehicle not just motors and Transmissions They fix electric problems also!!! They do all the work and ALWAYS have a kind words and they make us the customers feel important!! They do all work in a Christian atmosphere and I like that!!? I will always come to McCarleys for my automotive Service!!!!!

NM
Nigle M.
Columbus, GA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Great Service!
I took my vehicle in for service early on a Thursday morning and was in and out within an hour! Great service and great people to deal with.

DB
Donnie B.
Phenix City, AL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Service on my car
Best most informative crew of workers they let you know what your car needs done to it before they do it and what the cost will be when finished!!!They are very nice people and the shop has a Christian atmosphere and I like that. I would Recommend this place of Business to all my friends and Family!!!!!!

SM
Scott M.
Smiths Station, AL
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Scott said the business did an excellent job with the service they provided.
This review was collected via phone interview by Customer Research Inc.

CS
Clayton S.
Columbus, GA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Clayton said the service was done quickly and professionally, and the work was well done.
This review was collected via phone interview by Customer Research Inc.

CW
Christopher W.
Phenix City, AL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Tires on my mini cooper
They have very nice people that work there .They also do great work .I would recommend them to everyone.

SJ
Slay J.
Phenix City, AL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Slay said the service was straight forward with no run around and that he is satisfied with the work that was done.
This review was collected via phone interview by Customer Research Inc.

SB
Sharon B.
Columbus, GA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Sharon said the business is the best. They are polite and sincere and the facility is clean inside and out.
This review was collected via phone interview by Customer Research Inc.

LN
Larry N.
Smiths Station, AL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Larry said it was a longer wait than he had anticipated at this business for his vehicle repairs.
This review was collected via phone interview by Customer Research Inc.

EB
Era B.
Phenix City, AL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Era said that she was totally satisfied with her service, and that the staff is always very dependable, honest, and very concerned with helping their clients.
This review was collected via phone interview by Customer Research Inc.

PP
Patricia P.
Phenix City, AL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Thank you. McCarley's
Honest, dependable people. Fantastic service! Love McCarley's!

BL
Bobby L.
Warm Springs, GA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Bobby said that everything was great.
This review was collected via phone interview by Customer Research Inc.

JC
Jack C.
Smiths Station, AL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Spoke with Debra. She said she doesn't have any problems with the business and she got what she paid for.
This review was collected via phone interview by Customer Research Inc.

SD
Susie D.
Phenix City, AL
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Susie said the staff are nice people, and did a great job.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Seale, AL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Great service
No problem too big or too small. Quick turn around. My repair shop for life.

TH
Tilden H.
Phenix City, AL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Tilden said the service is good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Phenix City, AL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Good service
Good quick and very fast service. Took care of transmission issues.

Displaying Review 1 - 20 of 374 in total