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Alicia Village

Average Score
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
1.6
(16 Reviews)
-100
Write a Review

Score Details

5 stars
6%
4 stars
<1%
3 stars
18%
2 stars
<1%
1 star
75%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Let the cares of your day slip away in your new home at Alicia Village Apartments in Laguna Hills, CA.

Alicia Village offers one and two bedroom apartment homes, with a variety of amenities.

The apartments feature vaulted ceilings, air conditioning, abundant storage space and beautiful kitchens. Our controlled access community is Let the cares of your day slip away in your new home at Alicia Village Apartments in Laguna Hills, CA.

Alicia Village offers one and two bedroom apartment homes, with a variety of amenities.

The apartments feature vaulted ceilings, air conditioning, abundant storage space and beautiful kitchens. Our controlled access community is equipped with a state of the art fitness center, sparkling pool and spa, gas barbecues throughout the community and a recreation center with a fireside lounge. Our residents enjoy extensive hiking and biking trails and beautiful community parks, for some fresh air and fun for the whole family.

Our luxury apartment community is situated near the beautiful beaches, fabulous restaurants and nightlife of Downtown Laguna Beach, as well as the world class dining and shopping experience of The Irvine Spectrum.

Alicia Village offers the perfect mixture of culture and convenience. These luxury amenities combined with our convenient location and friendly community management team will ensure your Laguna Hills apartment living experience will be unmatched. Call today and schedule your personalized tour to find your new Laguna Hills apartment home at Alicia Village Luxury Apartments.

Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• Fitness Center
• 24 Hour Fully Equipped Laundry Facilities
• Seasonally Heated Pool & Spa
• Fireside Clubhouse with dining tables, TV and seated area
• Gas Barbeque Areas
• Covered Carports with Additional Storage
• Professional On Site Management
• Professionally Landscaped Grounds
• Sand Volleyball Court

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor Plans
• Vaulted Ceilings (upstairs)
• Plush Carpeting and Hardwood-style Flooring in Kitchen, Bath and Entry*
• Walk-in closets*, mirrored closet doors*
• Crown and base molding, two tone paint scheme*
• Kitchens with Granitie Countertops*
• Bright Sunlit Kitchens*
• Dishwasher
• Vertical Blinds
• Abundant Storage
• Private garden patio or balcony
• Air Conditioning/Heating
• Cable TV Ready
• *In Select Floor Plans/Residences ...more

Categories
Apartments, Arnel
Contact
(949) 581-6130
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
9:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
25211 Stockport Laguna Hills, CA 92653
Get Directions
Alicia Village's Reviews
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
1.6
(16 Reviews)
Write a Review
Recent Reviews
MW
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M W.
Danbury, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/10/2026
0
Monica should be FIRED...--We are reporting her/them to the BBB (Better Business Bureau)
Monica was a nightmarish, cruel, unprofessional, heartless lying monster. We applied 5 & 1/2 years ago, and then called after a move down the street in order to give our new address and to see where we were on the 5 year wait list. The duplicitous, cruel compulsive liar then was narcissistic enough to insist that they sent us two letters & when we politely explained that we did not receive even one, she insisted it was our fault and with repeated lies that they were sent to us. She then said, in a very cruel, patronizing, demeaning, rude, unprofessional way stated that we "need to do your due diligence" to which be both calmly yet again, told her that we did (i.e. do our due diligence") and that we gave the post office our forwarding address and this is why we are also calling them to play it safe and then explained that the reason we applied was to move close to my four nieces and nephews (& my 81 year-old father's 4 sweet grandchildren after the deep loss of both parents). And when I explained that this is why we signed up 5 years ago--to be there for the little kids who lost both parents (RIP), my brother and sister -in-law passed away, my elderly father's son & daughter-in-law at only 49), She (Monica) then didn't even have the decency to say, "sorry for your loss," as any one with a moral compass would say at the very least.... She then responded in minimizing the trauma to the children with the cold, callous response,"everyone has problems,"(rather than what most normal people would say, "sorry for your loss" & not even a "sorry") and said we'd have to apply again to wait yet another 5 years as though we had not applied 5&1/2 years ago & then heartless Monica actually dared me to report her as if it wouldn't bother her in the least in a very antagonizing, unprofessional manner by rudely egging me on with the statement, to "go ahead and file a complaint" with their organization in an attempt to provoke me as I had not , before this, said I planned to file a complaint, but was instead attempting to reason with a very unreasonable heartless monster who disrespected the memory of my deceased brother and sister-in-law and their 4 children starting as young as 7 year-old...--my 4 sweet, loving (in sharp contrast to that soul less tyrant, Monica) nieces and nephews. I then, after she dared me to report her to their organization, I then told her I fully intend to report her to the BBB (i.e. Better Business Bureau) I then said I will warn others too of the injustice of this organization so they don't wait 5 &1/2 years for a waitlist that drops them for no reason and then cruelly disrespects my deceased brother (49) and sister-in-law -law (Courageous Breast Cancer fighter before Heaven) and their wonderful 4 children losing their parents so young with this monstrous jerk, Monica, not even saying , " sorry for your loss," or anything remotely approaching respect for the deceased or empathy for their 4 young kids, 2 girls and 2 boys, 7+. A heartless monster like this has no business working for a family organization when she cares nothing for children and siblings losing mothers, fathers, and brother and sister-in-law after courageous fights with cancer....dismissed the deepest loss of our family without, at the very least, saying what most normal human beings would say of four children losing their parents (my 2 nieces and 2 nephews),no "sorry for your loss," but rather trying to egg me on and dare me to report her when I had not even threatened to do so, to which I said again that four children lost their parents and I, as their auntie, and 81 year-old grandfather, want to move there to help the children and that is why we signed up 5&1/2 years ago & when I calmly asked for her title and told her that she didn't even have the decency to say " I'm sorry for your loss," after working very hard to not call her any names or antagonize her, but rather attempt to reason with the unreasonable, to which she then had the cruelty and audacity to hang up on me after I told her that she didn't even have the decency to say "sorry for your loss" as most would, reprehensible.... Worst Experience with any apartment Ever, hands-down with Monica as the new "Leader" (Duane was a nice , good guy, but Monica is downright evil...)! They should fire her and ask Duane or anyone else back or their business is going to go under as my next letter and call is to the Better Business Bureau and I anticipate I won't be the only one, hardly, until the organization fires the worst employee ever who has no business working for innocent kids when she cares nothing for them (even when they lose their parents tragically at 7+ years old..).
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