Alicia Village

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1.8

(13 Reviews)

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About

Let the cares of your day slip away in your new home at Alicia Village Apartments in Laguna Hills, CA.

Alicia Village offers one and two bedroom apartment homes, with a variety of amenities.

The apartments feature vaulted ceilings, air conditioning, abundant storage space and beautiful kitchens. Our controlled access community is Let the cares of your day slip away in your new home at Alicia Village Apartments in Laguna Hills, CA.

Alicia Village offers one and two bedroom apartment homes, with a variety of amenities.

The apartments feature vaulted ceilings, air conditioning, abundant storage space and beautiful kitchens. Our controlled access community is equipped with a state of the art fitness center, sparkling pool and spa, gas barbecues throughout the community and a recreation center with a fireside lounge. Our residents enjoy extensive hiking and biking trails and beautiful community parks, for some fresh air and fun for the whole family.

Our luxury apartment community is situated near the beautiful beaches, fabulous restaurants and nightlife of Downtown Laguna Beach, as well as the world class dining and shopping experience of The Irvine Spectrum.

Alicia Village offers the perfect mixture of culture and convenience. These luxury amenities combined with our convenient location and friendly community management team will ensure your Laguna Hills apartment living experience will be unmatched. Call today and schedule your personalized tour to find your new Laguna Hills apartment home at Alicia Village Luxury Apartments.

Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• Fitness Center
• 24 Hour Fully Equipped Laundry Facilities
• Seasonally Heated Pool & Spa
• Fireside Clubhouse with dining tables, TV and seated area
• Gas Barbeque Areas
• Covered Carports with Additional Storage
• Professional On Site Management
• Professionally Landscaped Grounds
• Sand Volleyball Court

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor Plans
• Vaulted Ceilings (upstairs)
• Plush Carpeting and Hardwood-style Flooring in Kitchen, Bath and Entry*
• Walk-in closets*, mirrored closet doors*
• Crown and base molding, two tone paint scheme*
• Kitchens with Granitie Countertops*
• Bright Sunlit Kitchens*
• Dishwasher
• Vertical Blinds
• Abundant Storage
• Private garden patio or balcony
• Air Conditioning/Heating
• Cable TV Ready
• *In Select Floor Plans/Residences ...more

Categories

Apartments, Arnel

Contact

(949) 581-6130

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Business Hours

25211 Stockport Laguna Hills, CA 92653

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Alicia Village's Reviews

1.8

(13 Reviews)

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Recent Reviews

Eddie M.

Laguna Hills, CA

08/24/2016

Worst apartment in Laguna Hills

Negative reviews about Alicia Village on yelp, Google, apartment ratings, Facebook, are brutal but spot on true. I am merely echoing what’s already been said by other reviewers maybe offer advice to would be renters, to current renters and to the staff, if they listen. First, the good. I can honestly say landscaping crew do their best to keep the grounds clean but residents have to do their part too. If you don’t want rats and other pest in your place, keep it clean, do not litter, use common sense, think of other people who live here. It doesn’t make sense you pay rent then trash your surroundings. Maintenance guys, they’re alright. Ken and Jesse are chill, people here like them and they have good rapport with the kids. These two dudes do their best. People have to understand they are living in an apartment built from what I’ve read online, back in the late ’60’s or early ’70’s. This place is sort of “old.” Things will fall apart in your apartment. Fix what you can, if not call maintenance. Ken and Jesse are your “man.” Ultimately, the priority is the outside appearance of the complex. That’s what they want you to see, and the model unit. There are no improvements on the interior, none. Not the termite infested balconies, not the old dishwashers, stoves and microwave oven, not the loud, tiny, inefficient air conditioning unit, not the leaky plumbing and wasteful toilet, not on providing a big storage space, and last they will never spend money on expanding parking. Parking is a huge problem. That’s only second to what is the crux of the discontent in this community. All negative reviews mention the rude staff. They are the #1 problem here. I’ve been here long enough to see a rotation of different people in that office, long enough to have had contact with them, long enough to know the people in this community and long enough to make an honest comparison. Past office staff, fair to mediocre, but the ones they have now are the worst ever. They are extremely indifferent towards the people in this community. John M.’s comment about them is spot on. I have personally experienced it, I knew they made an obscene gesture behind my back, but I chose to ignore it, I know better than to sink to their level and left that office as a decent human being. It seems they rather use their time updating Alicia Village’s Facebook page, posting photos of donuts and posing with firefighters. Staff’s response to reviews here on yelp may seem sincere, but people here scoff. You go to that office and you will not get the courtesy you deserve as a customer, there is no genuine concern for your happiness, heaven help you if you happen to belong to a certain ethnic group, the manager will talk over you and do her best to get you out of that office. Read their response, you will never read anything that says, “We apologize for acting unprofessional….” No accountability, no remorse, no mention of any effort to be courteous and just be decent human beings. None. The office staff simply do not reflect the diverse demographics in this community. No one here likes the current manager, she’s offensive, and a liar. The invitation to resolve any issues is 100% fake, no result. My advice to current residents, document all contact with staff, make notes, time and dates, get names. Bring another person with you as witness, use your smartphones. Call the corporate office and write letters about the staff. Also, educate yourselves, know your Renter’s Rights, find renter’s advocacy groups that will help, find free legal help if it ever comes to that, that’s when your notes and documentation become useful. To the staff, current or next in line to manage this place, live up to your motto “Legendary people, legendary service.” Right now, you are legendary for rudeness and your service is non existent, the negative reviews testify. I had first hand experience of your unprofessional behavior. Genuine courtesy goes a long way, treat people in this community with respect, saying “sorry” doesnt cut it. Would-be renters, beware. Insist on seeing the actual unit not the “model” apartment, there’s a big difference. Come after office hours to see parking situation. Come at night when no crew is cleaning up this place. A chunk of your hard earned money is spent on rent, would you spend it here knowing the living conditions and the way you will be treated by management? We’ve had enough with management, we’re moving elsewhere.

Not Recommended

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Alicia Village

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