Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

608 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


NP
Nelson P.
Fredericksburg, VA
Honda Accord
Verified
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09/27/2013 Category: Service
Nelson he has been using this business for 20 years. He highly recommends the business to others and he always has a great experience.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Fredericksburg, VA
Toyota 4Runner
Verified
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09/27/2013 Category: Service
Spoke with Genee. She said she has used this business for years and they are always good. They are a family owned business and they treat their customers like family, not like customers.
This review was collected via phone interview by Customer Research Inc.

TB
Theresa B.
Fredericksburg, VA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2013 Category: Service
Theresa said she has known the owners for 15 years. She has never had an issue with this business.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Woodbridge, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2013 Category: Service
Dennis said he is immensely pleased with the service at this business. They are doing a good job.
This review was collected via phone interview by Customer Research Inc.

JS
JAMES S.
Fredericksburg, VA
Mercury Grand Marquis
Verified
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09/21/2013
The work is done correctly and efficiently
They are always courteous and explain everything in detail.

HW
HANK W.
Fredericksburg, VA
Pontiac Grand Prix
Verified
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09/21/2013
Friday the 20 Sept 13
I was able to drive in w/o an appt and get into a bay right away. I realize this isn't always possible, but it's convenient when it does happen...I like the fact Stephen has been there 5 yrs. Other shops have high turnover of Techs. I prefer someone who can remember me and my car. Jon is straightforward and doesn't oversell services that aren't truly needed.

JG
Jody G.
Spotsylvania, VA
Honda Odyssey
Verified
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09/20/2013
Maintenance on 2009 Honda Odyssey
Had timing belt, water pump, serpentine belt and spark pugs replaced. Work was completed in one day. He showed me the parts that he replaced and sent me a history of the work that was done on my van. I was very satisfied with all the work that was done.

SS
Stanley S.
Fredericksburg, VA
Toyota ECHO
Verified
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09/19/2013 Category: Service
Stanley said the business did a good job.
This review was collected via phone interview by Customer Research Inc.