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Allens Automotive Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Trust Allen's Automotive Service, Inc in Metairie for exceptional service backed by more than 80 years combined experience. We provide maintenance and comprehensive repairs on both foreign and domestic vehicles including major engine and transmission replacements.

Whether you're coming in for a routine inspection or a repair service,
Trust Allen's Automotive Service, Inc in Metairie for exceptional service backed by more than 80 years combined experience. We provide maintenance and comprehensive repairs on both foreign and domestic vehicles including major engine and transmission replacements.

Whether you're coming in for a routine inspection or a repair service, we promise that you will be completely satisfied with our work. We provide 12-month warranties on parts for your peace of mind. We're committed to providing a stress-free experience to both new and returning customers. Our shop only uses parts from reputable brands to ensure that your vehicle is always ready to drive.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(504) 780-9804

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
closed
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4725 Utica St Metairie, LA 70006
Allens Automotive Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)

MB
Mitch B.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
Category: Service
Mitch said quality product, good communication.
Recommended
Allen L., Owner from Allens Automotive Service Inc responded on 07/23/2025 07:35 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


MC
Michelle C.
Kenner, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
Michelle said they were very good. They followed through and were prompt, they told her when she could come get her vehicle and it was ready when they said it would be. It's running like a jewel, they did a great job and she has no complaints. She's been there before and will be back.
Recommended
Allen L., Owner from Allens Automotive Service Inc responded on 07/18/2025 04:19 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


SM
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SCOTT M.
Mandeville, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Scheduled Service 2023 Volvo S90
Allen’s Automotives has been servicing all my vehicles for many years. I trust them completely—they’ve always been professional, reliable, and affordable. I’ve consistently received excellent service, and I would 100% recommend them to anyone looking for a trustworthy automotive shop.
Allen L., Owner from Allens Automotive Service Inc responded on 07/11/2025 09:11 PM

Thank you for allowing me and my team to service your vehiclel, if there's anything else you need just let me know.


TB
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TINA B.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Excellent service
Excellent service!!! Allen and his staff are very knowledgeable and courteous! I trust them with the my car repairs and would highly recommend them.
Allen L., Owner from Allens Automotive Service Inc responded on 06/30/2025 08:39 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


WO
Windy O.
Louisiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
Category: Service
Windy said they give great service and they are definitely more reasonable than the manufacturer. They're quick and they do a good job.
Recommended
Allen L., Owner from Allens Automotive Service Inc responded on 06/27/2025 05:39 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


Verified Customer
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
On the Road Again
Work was done quickly and correctly and the price was reasonable.
Allen L., Owner from Allens Automotive Service Inc responded on 06/27/2025 05:40 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


Verified Customer
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Brake work
Brake pads were changed and a serpentine belt was discovered cracking upon further inspection. Appreciate the protectiveness.
Allen L., Owner from Allens Automotive Service Inc responded on 06/27/2025 05:40 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


TD
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TOM D.
Metairie, LA
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Battery and cables replace
Super service on every visit. I was pleased to have the service done in under one hour. I have had two vehicles serviced
Allen L., Owner from Allens Automotive Service Inc responded on 06/13/2025 09:18 AM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let us know.


EB
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EDWARD B.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Service
Provides excellent service, high quality
Allen L., Owner from Allens Automotive Service Inc responded on 06/13/2025 09:19 AM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let us know.


WF
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WILL F.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
They fixed the problem
They took care of the problem with my car and we had a good discussion of the work done. They gave me a good recommendation on what needed to be done next on my car.
Allen L., Owner from Allens Automotive Service Inc responded on 06/13/2025 09:19 AM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let us know.


Verified Customer
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Motor work
Repair was of high quality and timely. Estimate close to actual invoice. Very pleased with service and communication.
Allen L., Owner from Allens Automotive Service Inc responded on 06/13/2025 09:20 AM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let us know.


Verified Customer
Metairie, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/09/2025
verified customerVerified Customer
0
Where do I start
Went to get some steering items replaced and an alignment. A 1 day job turned into 4 over them alignment, and it took 2 trips. Truck was sent out in a rush with a terrible alignment, had to bring it back and ended sitting from Wednesday at 8am to Friday at 10. When I picked up my truck not only was there truck unlock but some quite important personal items were missing. Suprise no one knew where they were. This wasn't they first time using them shop but it surely isn't the last. They alignment is perfect but unfortunately cost me 3-4x the cost replacing the item that was stolen.

DM
Doug M.
Louisiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Doug said the business does a great job.
Recommended
Allen L., Owner from Allens Automotive Service Inc responded on 06/27/2025 05:46 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


CR
Chistopher R.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Chistopher said he didn't have any complaints, they got it done fast and there were no problems. They were nice and courteous, and it was done at a price that was fair. They were recommended to him, it was his first time there, and it was really easy and quick. It was convenient, and he was in and out. The guy at the front desk was really nice, he was really good.
Recommended
Allen L., Owner from Allens Automotive Service Inc responded on 06/13/2025 09:21 AM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let us know.


RC
Ryan C.
Louisiana
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
Ryan said they did a great job working with his vehicle, took it in quick and others wouldn't even take it on. They communicated to him about what was done, it was really great and he appreciated it. He had more work to be done and will be back soon.
Recommended
Allen L., Owner from Allens Automotive Service Inc responded on 05/30/2025 09:25 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know


Displaying Review 1 - 15 of 649 in total
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