Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

160 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


MP
Mark P.
Richardson, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mark said the staff seemed to fix the things that were needed.
This review was collected via phone interview by Customer Research Inc.

CT
Carmela T.
Plano, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Carmela said the staff greet her very nicely, and what they would do for the themselves, they do for the customer. She's been dealing with the business since 1981. The owner is a gentleman, and if someone calls they will get an honest answer from the staff. They really take care of a vehicle right away. They're very pleasant, and are all gentleman.
This review was collected via phone interview by Customer Research Inc.

OI
Oscar I.
Plano, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Oscar said the employees took his vehicle on short notice. They completed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Wylie, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
John said the business's services are very good.
This review was collected via phone interview by Customer Research Inc.

CF
CURTIS F.
Plano, TX
Hyundai Genesis Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Honest and Customer friendly
These folks take great pride in taking care of their customers. Do not try to take advantage of you by attempting to sell you things you don’t need. I have been a customer for over 10 years!
Recommend them to all my friends and coworkers.

JB
John B.
Plano, TX
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
John said this business was great. They could fix his vehicle but it would have cost him more than it was worth, so he chose not to have it fixed.
This review was collected via phone interview by Customer Research Inc.

CF
CURTIS F.
Plano, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Honest, Trustworthy
These folks are the most honest folks I have ever done business with. They will not try to sell you service you do not need or pressure you about service needed on your vehicle. They have serviced my vehicle for 10 years and I have 334000 miles on it, that says something about their dedication to taking care of the customer!

AR
ann R.
Plano, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Ann said she is confident in the work the business does. They're informative, accommodating, and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

EW
Ed W.
Plano, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Ed said that the facility brought his vehicle back to excellent condition operationally, the diagnostic was excellent and they made repairs to prevent additional work in the future. The staff's communication was great throughout the whole experience and he extends his thanks for the excellent service.
This review was collected via phone interview by Customer Research Inc.

JK
Jamie K.
Plano, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Jamie. He said he has been going to this business for fourteen years and the staff do great work. It is quick and easy to get to and from. All around this business has good service.
This review was collected via phone interview by Customer Research Inc.

CA
Crystal A.
Texas
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Crystal said the technicians do a really good job but they are not always perfect.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Mc Kinney, TX
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mike said that the facility expedited his work on his behalf and the staff was very personable.
This review was collected via phone interview by Customer Research Inc.

ST
Stephanie T.
Plano, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Stephanie said this business took care of her for many years. They tell her what she needs and they do not take advantage with unnecessary work. She trusts them.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Plano, TX
Saturn VUE
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2018 Category: Service
Fred said the service the business provided was too expensive. He stated he did not have confidence in the staff to be able to complete the job.
This review was collected via phone interview by Customer Research Inc.

RC
RICA C.
Plano, TX
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Great guys at Allison's Auto Care
Allison's Auto Care was recommended by a friend who's had a local business in Plano for decades. He's been taking his car to Allison's (also has been in the Plano area for decades) for a long time now. I took my parent's old 2000 Mercedes CLK for a different issue on every visit and they resolved each issue in a timely manner and a lot less expensive than what the Mercedes dealership would charge. They are very thorough and accurate with finding the issues and fixing them. They know what they are doing. I highly recommend them.

FB
Fraser B.
Garland, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Fraser said he had no problems with the inspection.
This review was collected via phone interview by Customer Research Inc.

DT
Donald T.
Dallas, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Donald said the staff members were friendly, and they took good care of him. They got him in and out.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Plano, TX
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Quick and honest
Took my car to Christian Brothers in Murphy, they said $1500 or scrap the car. Allison's=$179 and done within hours.

PB
Paula B.
Plano, TX
FIAT 500X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Good honest service
Randy and the others are always pleasant and helpful. Prices compared to the dealership is better

KC
Kevin C.
Plano, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kevin said he likes them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 160 in total