business image

Alm Hyundai Florence

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
19
Total ReScores
5.0
ReScore Average
67
Net Promoter Score ®

Business Details

Categories
Contact
(843) 536-1857

Business Hours

Mon
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Tue
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Wed
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Thu
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Fri
9:00 AM - 8:00 PM 7:30 AM - 5:30 PM
Sat
9:00 AM - 8:00 PM 7:30 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
2542 W. Palmetto Street Florence, SC 29501
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 Reviews)

JG
gravatar
JULIUS G.
Effingham, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2023
0
Category: Sales
SERVICE IS BELOW STANDARDS/ SALES IS GREAT
I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. If anyone has any suggestions on how I can fix this problem or how to proceed pleas email me tks julius.goodman41@gmail.com.



I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. If anyone has any suggestions on how I can fix this problem or how to proceed pleas email me tks julius.goodman41@gmail.com.

I have a 2020 Santa fe with 10,990 miles on it. took to dealer on 10/26/22, with 10,031 milles for service. I was there the week before and at that time I was advised it could be a $139 diag. fee if rats had eaten my wires. Before I took the car back a week later for scheduled service I Bore scoped the engine wires, and informed them of that just in case they said the wire's were eaten. I also informed them I don't reside in a garbage dump. Here is what they told me I HAD TOO MANY AFTER MARKET ATTACHEMENTS TO THE CAR. THE CAR HAD A FRONT MOUNTED CAMERA AND A REAR ONE, A RADAR DETECTOR, AND A CB UNDER MY SEAT WHICH WAS NOT PLUGGED IN AT THE TIME. The cb is only on every 90 days for a trip of 675 miles for a trip to Atlanta. The exact words they used is as follows, Battery state of health is at 55% vehicle's start stop function can only work if vehicle battery state of charge is at 70% or better. It continued tech recommends removing some of the Aftermarket accessories Customer has installed as they can greatly decrease Vehicle battery state of charge and state of Health. I did as the suggested and made my trip to Atlanta. But before leaving the Dealership Informed Them I had Bachelor Degree and was a Engineer for HP-PHILLIPS ULTRA/SOUND DIVISION FOR 23 YRS BEFORE RETIRING. I HAVE SIX USB OUTLETS IN MY CAR, AND WHAT ARE THEY THERE FOR. THE CAMERAS ONLY USE A FEW MILIAMPS AS WELL AS THE RADAR DEVICE. They went on to ask how far away my was car parked from my driveway as the key FOB could be too close to the car when Parked. I took a Key FOB protector out of my pocket, and asked what was that you're saying? I asked Why don't you replace the battery the car is still under full warranty with such Low mileage. the're reply the accessories. What are the outlets there for if not to use. Going thru some of the other posts they

know there is a problem. I have made a case with Hyundai Customer support, and the said I had to deal with the Dealership. For what would I go back to them for . Hyundai and the dealership Know there is a problem with the ISG system. I paid for this devise and I want it fixed Not some electronics Garbage thrown my way. I guess next it's on to the BBB bureau, Google for review of dealership, YOU TUBE, and FACEBOOK With such low milage on the car they should be knocking down my door to replace my battery. The SERVICE WAY BELOW STANDARDS. SALES GET FIVE STARS AS i GOT ANOTHE NEW CAR IN 2020. I got a 2022 Elantra in June sales is great . service is rated a Zero
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(114 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(871 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(110 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.