Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

265 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Laurel Hill, NC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Wow
Great customer service from the guys up front to the guys in the shop. Enjoyed the talk with the guys up front. Randy will do the job right, and he even let me know what was going on more with my car. Everything is working great THANK YOU guys for all your hard work. 👍

NB
NANCY B.
Laurinburg, NC
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
The gentlemen who wait on me are very friendly and take time to explain things to me.
I had great, prompt service with a smile.

Verified Customer
Laurel Hill, NC
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
great fast service
always fast service. always keeps me informed as well.

DM
DELORES M.
Laurinburg, NC
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Friendliness
I have been a customer for over twenty years. I have no complaint.
Doug B. from Doug's Tire Shop responded on 10/10/2018

Thank you Delores for your great loyalty. Come by and get a FREE OIL CHANGE. Thank You.

Doug Brown
Owner

GT
Geoffrey T.
Laurinburg, NC
Mazda Mazda2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Geoffrey said the service was good.
This review was collected via phone interview by Customer Research Inc.

AR
ANTHONY R.
Laurinburg, NC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Good customer service!
Great job!

RB
Reese B.
Laurinburg, NC
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Reese said the business never gives him any problems. They get the work done at a good price. The customer service is courteous and he always recommends them.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Laurinburg, NC
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Patrick said the staff does what they are supposed to do every time he visits the business.
This review was collected via phone interview by Customer Research Inc.

DB
DOUG B.
Rockingham, NC
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Brown, Britt
after visiting other shops around town, I always go to Doug's. They are courteous and professional and they never over charge. I trust them for all my needs.

SR
SANDY R.
Laurinburg, NC
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Great service friendly people
Always friendly service fast and eficent job is always done right

DS
Damein S.
Laurinburg, NC
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Damien said they took care of him because he was overcharged. He was given a $50 credit to be applied at his next visit.
This review was collected via phone interview by Customer Research Inc.

SM
SHADEED M.
Laurinburg, NC
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Inspection
Inspection was fast didn’t have to wait long.i enjoy going there . Thank u
SM

BL
BRIAN L.
Laurinburg, NC
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
The right place to go
I've never experienced the great effort of being made to feel confident in choosing the right place to do business with any of my vehicle needs ,they have truly earned my trust and friendship. Thanks to each and everyone of them for what they do

AM
Antoinette M.
Maxton, NC
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Antoineete said the business was very helpful with what she needed done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
BILLY B.
Laurinburg, NC
Honda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Inspection on 2016 Honda HRV. Clean area to wait while car being serviced.
Quick and efficient service. Waiting time was good. Staff friendly and courteous.

RR
RONALD R.
Laurinburg, NC
Mitsubishi Endeavor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Honest
Good service to the public. They took care of my problem with less charge than originally quoted.

BB
Bobby B.
Laurinburg, NC
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Spoke with Marry. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JD
Julisa D.
Laurinburg, NC
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Julisa said the mechanics did a really good job and made sure everything was right.
This review was collected via phone interview by Customer Research Inc.

KD
KENNY D.
Laurinburg, NC
Cadillac SRX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018
Oil Change and Tire Rotation
Great Place, Wonderful Staff, good work. BUT, the mechanics should not have inadvertently taken off for lunch with customers waiting. What should have taken less than an hour ended up being 3 hours! I was not prepared for that.

BH
BILLY H.
Laurinburg, NC
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018
fast and friendly service
The service here is fast compared to Doug's competition in town. I don't feel like I get the run around when I'm having work done on my vehicle. The staff is friendly and answers any questions I have about my service.

Displaying Review 1 - 20 of 265 in total