Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

315 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
96% Would Recommend
100% Business Response
Latest Review 10 days ago

Reviews


JR
Janice R.
Amarillo, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Tri State Amarillo Ford Hyundai
I always get fast, courteous service there!

RN
Richard N.
Amarillo, TX
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
customer service that's it
love the service y'all give customers .like no other in town

Verified Customer
Amarillo, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Quick and Great people
Never a problem. Propt and courteous

DT
David T.
Amarillo, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
They have comfortable waiting area and Brett Dockins is a very nice Sales Professional
The service was fine , and they didn’t recommend doing something extra that I probably would have thought unnecessary

JG
Jon G.
Boys Ranch, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Service #1
Great customer service always

VG
Victor G.
Borger, TX
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Estimated Time
The work done has been very good and it has been done within the estimated time

MR
Michael R.
Amarillo, TX
2018 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/26/2018 Category: Service
Service
I like the service i just want cleaner hands touching my new car
BRIAN L S., Service Manager from Amarillo Hyundai responded on 06/27/2018

I would like to sincerely appologize for the cleanliness issue. I will contact you via phone to see if we can get that taken care of immediately for you. It has always been our #1 priority to satisfy our valued customers and we will do whatever is necessary to keep that tradition in place! thank you

Brian Shannon
Service Manager
Amarillo Hyundai
(806)376-4911
BRIAN.SHANNON@TRI-STATEFORD.COM

CC
Casandra C.
Amarillo, TX
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Joe's awesome!
Joe's awesome!

DP
Dena P.
Fritch, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Oil change
Always quick and reliable

PE
Phyllis E.
Amarillo, TX
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Very friendly and very helpful.
I always have a good experience with these guys.

SF
Sandra F.
Amarillo, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Extremely nice
Everyone including service guy was awesome!!

JP
Jerry P.
Amarillo, TX
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
great people
They have good service and great people.

PG
Paul G.
Amarillo, TX
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Customer service
Outstanding

SS
Sonya S.
Amarillo, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Best Hyundai
Joe is awesome!

CR
Caleb R.
Amarillo, TX
2015 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Speedy service and friendly employees
Went in this last time for a simple oil change. Was told it might take a while due to customer volume, but they had me in and out quickly. I’ve always had excellent service with Amarillo Hyundai.

PH
Philip H.
Dumas, TX
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
What a service department!
Best service in town. Service done right and on time! Love this service department.

PT
Peter T.
Tucumcari, NM
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
service
This dealership has always been and continues to be excellent in service.

MO
Miguel O.
Amarillo, TX
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Very good customer service
All my needs for the car were done in a timely manner, great customer service

WA
Werner A.
Amarillo, TX
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
Werner A.
Always great service atTri-State Ford / Hundai. They definitley look out for your best interest for you and your vehicle.

BG
Brandon G.
Borger, TX
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Not reliable
I bought the car brand new with 5 miles on it. At 10000 miles the engine blew up and it took 30 days for the car to be repaired. At approx 25000 miles the alternator fell off leaving me stranded again. Since then the the air intake has broken twice and the blow off valve for the turbo has malfunction. So all in all the car has been horrible.