ReScore Reviews™ (54)

ReScore
Overall Rating 3.8888883/5Overall Rating 3.8888883/5Overall Rating 3.8888883/5rating 3.8888883rating 3.8888883
Original
Overall Rating 2.0185226/5Overall Rating 2.0185226/5rating 2.0185226rating 2.0185226rating 2.0185226
89% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Michael N. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Staff"
Took my car in for 2 recall's they handled it in a timey manner and didn't try to up sell other services.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/24/2017 02:25 AM
Lisa M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch customer service"
I'm treated with respect and made to feel what I need matters.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/23/2017 05:43 AM
LOUIS G. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Treatment and attention to concerns
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 07:56 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/22/2017

Hello Louis, 

Thank you for your 5 star review. It is great to hear that our staff is customer focused and that you were treated in a professional manner during your visit. 

Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great atmosphere
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:19 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/22/2017

Hello, 

Thank you for your 5 star review. It is great to hear that you were treated professionally during your visit and that we offer our customers a great place to have their vehicle serviced. 

Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Shirley P. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Customer service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:53 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/22/2017

Hello Shirley, 

Thank you for the 5 star review. It is great to hear that you received excellent customer service during your visit to our service center. 

Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Carolyn R. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"atmosphere is friendly, clean "
The place is clean, the workers are pleasant and running over each other to wait on you and provide wonderful customer service.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:47 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/22/2017

Hello Carolyn, 

Thank you for your 5 star review. It is great to hear that you had a pleasant experience and that the staff provided you with wonderful customer service. 

Enjoy the rest of your week and have a great holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Linnel B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Excellent Prompt service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:36 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/21/2017

Hello Linnel, 

Thank you for your 5 star review. It is great to hear that you received exceptional service during your visit. 

Enjoy the rest of your week and the holiday! 


Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Sharon J. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Hyundai "
Always friendly and professional. The only place I will take my Sonata for any service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 01:50 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/21/2017

Hi Sharon, 

Thank you for your 5 star review and being a loyal customer. It is great to know that you are treated in a friendly and professional manner during your visit. 

Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Great service 8
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 12:29 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/21/2017

Hello, 

Thank you for your 5 star review. It is great to hear that you were treated in a professional manner during your visit. 


Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Bruce A. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The staff makes it great."
Antwerpen service is A rated along with their staff.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:56 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/21/2017

Hello Bruce, 

thank you for your 4 star review. It is great to hear that you received exceptional service during your visit. 

Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Starola S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy service"
Over all great service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:31 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/21/2017

Hello Starola, 

Thank you for your 5 star review. It is great to hear that you received exceptional service during your visit. 

Enjoy the rest of your week and the holiday! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A good service"
Service was done on time, staff was good, offered some discounts and coupons. Overall good. Waiting lounge ambiance is needs improvement
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:41 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/20/2017

Hello, 

Thank you for your 4 star review. It is great to hear that you are satisfied with your service. 

Have a great week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Alison S. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
The service was fast and helpful. I have no complaints about my experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/20/2017 08:13 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/20/2017

Hello Alison, 

Thank you for your 4 star review. It is great to hear that you had a fast service and the staff was very helpful to you. 

Enjoy your week and the holiday from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Princess W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BECAUSE JACK SAYS YES! BUT SO DOES EVERYONE ELSE @ ANTWERPEN HYUNDAI!"
I have purchased five to six vehicles from Antwerpen Hyundai and have yet to run into complications. I would recommend Antwerpen Hyundai over and over again!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/20/2017 08:09 AM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/20/2017

Hello Princess, 

Thank you for your 5 star review. It is great to hear that you are a loyal Antwerpen customer and that you continue to receive exceptional service. 

Have a great week from Antwerpen Hyundai of Catonsville. 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
DONNA C. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dealership is friendly and efficient"
great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:57 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/17/2017

Hello Donna, 

Thank you for your 4 star review. It is great to hear that you received friendly and efficient service during your visit. 

Have a great weekend from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
KATHERINE B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"atmosphere"
friendly. helpful employees and efficient service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:31 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/17/2017

Hello Katherine, 

Thank you so much for your 5 star review. It is great to hear that we are able to provide friendly and efficient service. 

Enjoy your weekend from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service Specialist
Antwerpen Hyundai
443-636-2329
Lisa T. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The dealership"
Will be back
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:41 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/17/2017

Hello Lisa, 

Thank you for your 5 star review. It is great to hear that your service went well and that you will be a returning customer. 

Have a great weekend from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service 
Antwerpen Hyundai of Catonsville 
410.747.3333 ext. 11085
Robert K. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service staff is very attentive and no details are too small."
They are very good.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:41 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/16/2017

Hello Robert, 

Thank you so much for your 5 star review. It is great to hear that our team is very attentive and that no detail is too small for them.  

Enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service 
Antwerpen Hyundai of Catonsville 
410.747.3333 ext. 11085
Dateya W. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Usually the staff and maintenance crew perform with no flaws (Service and Customer Service)"
However, this time they didn't complete the car wash that is annotated on the paperwork. It's a small thing..., but my wife was looing forward to seeing the new tires, having the oil changed, and driving away in a freshly cleaned car.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:10 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/16/2017

Hello Dateya, 

Thank you for your 4 star review. I do apologize that the car was not washed as requested. If you would like to disucss that further please don't hesitate to contact me. I am glad to hear that everything else went as expected. 

Enjoy the rest of your week from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service 
Antwerpen Hyundai of Catonsville 
410.747.3333 ext. 11085
Ryan J. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:35 PM
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Sheryl A C., Customer Service Specialist at Antwerpen Hyundai responded on 11/16/2017

Hello Ryan, 

Thank you for your 5 star review. It is a pleasure to hear that you received great service during your visit. 

Enjoy the rest of your weekend from Antwerpen Hyundai of Catonsville! 

Sheryl Chesner 
Customer Service 
Antwerpen Hyundai of Catonsville 
410.747.3333 ext. 11085
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