Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

960 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.3888856/5Overall Rating 4.3888856/5Overall Rating 4.3888856/5Overall Rating 4.3888856/5rating 4.3888856
Original
Overall Rating 2.38889/5Overall Rating 2.38889/5rating 2.38889rating 2.38889rating 2.38889
98% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


RS
Rhonda S.
Winchester, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Great Job
Service department staff was very friendly, helpful and courteous. Not only did staff change the oil and rotate the tires, they checked several items on my vehicle. Some of which included the air and cabin air filters. During the rotation of the tires, tread depth was checked and determined to be more than adequate. Finally, the vehicle was checked to see if there were any applicable recalls or computer updates. There was a computer update available and it was installed prior to releasing my vehicle to me. Great job!

JP
Joan P.
Woodstock, VA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Excellent as always
Perfect service in every single aspect of the appointment

Verified Customer
Basye, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Love it. Needs to offer bigger service department.
Honestly, mit used to a 2-3 week wait for service. The techs are great though

GJ
Gail J.
Winchester, VA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
In and out in a jiffy on a very busy day!!
Mark is always so helpful and the service crew do a great job!

Verified Customer
Charles Town, WV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great Service!
Mark and Gary are great to work with and are always happy to answer any questions.

SS
Stanley S.
Stephens City, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great service as always
The service department is one of the best I have ever been. Mark and all the service staff are so helpful and explain the service that was performed on the vehicle.

Verified Customer
Winchester, VA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Good service
Good dealership. I am used to Kia offering car washes with every maintenance service. Hyundai does not offer that

Verified Customer
Old Fields, WV
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Quick service
Good job

Verified Customer
Augusta, WV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Annonymous
The guys working in the department we very friendly and helpful and my car was ready very quickly

PS
Petra S.
Winchester, VA
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Professional Service, Helpfulness and Kindness
I have been always been treated like a special customer, and my observation shows that every customer is welcomed the same way.
The service is excellent and suggestions and questions about the vehicle are always answered to
ones satisfaction.

Verified Customer
Charles Town, WV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Sonata repair
You squizzed my wife’s car in and got my son-in-law home safe.

HO
Hope O.
Winchester, VA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Excellent Customer Service
The Service Department always does a wonderful job. The customer service is fantastic. Mark always provides great customer service.

JF
John F.
Stephens City, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Always excellent service
Always a pleasure to bring the cars in for service. Everyone is so nice and the work is done quickly.

WH
William H.
Middletown, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service Staff
I have always been treated with respect and kindness. We just purchased our 3rd Hyundai in Aug. Mark Rodeffer is the best!

PM
Paul M.
Middletown, VA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Excellent people and service.
Excellent people and service.

DD
Donald D.
Winchester, VA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Fast service.
Excellent service for a small dealership.

MR
Marliyn R.
Linden, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Service
Easy
Easy in Easy out

BH
Beverly H.
Lake Frederick, VA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Great service
I need wait long for service

TS
Todd S.
Strasburg, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Mark and everyone
Mark and everyone are Great

MC
Malinda C.
White Post, VA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Service
I was in and out in a timely manner.there was a recall it was taken care of at that time also.