Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,250 Reviews)

ReScore Reviews™ (22)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review 22 days ago

Reviews


DK
David K.
Winchester, VA
2008 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Great Service
This place is great. Everyone is super friendly and very funny. You can tell this is a great place to work because the employees obviously enjoy being there.
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 10/26/2020

Thanks for your feedback, David!


Verified Customer
Winchester, VA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2020 Category: Service
Great dealership
Great dealership but can work on the prices. Was given a quote for break pads and tires that was way over priced. Getting them done and installed at Costco for 75% leas then what Hyundai wanted to charge me and a 2 year warranty
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 10/26/2020

Thanks for your feedback. We will be sure to make sure this is bought to the attention of our management team.


AG
Anthony G.
Nokesville, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020 Category: Service
BEST CUSTOMER EVER
Great Team effort, friendly and helpful
Jason N M., Fixed Operations Director from Apple Valley Hyundai responded on 10/06/2020

Tony G,

Thank you for completing the survey and providing your feedback. We look forward to seeing you at your next serive interval!

Jason McDevitt
Fixed Operations Director
jmcdevitt@drivemiller.com
540.665.0144

Verified Customer
Stephenson, VA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020 Category: Service
A great place to go
This dealership is the best place to buy a new car or service they are great
Jason N M., Fixed Operations Director from Apple Valley Hyundai responded on 10/06/2020

Hello,

Thank you for the positive review. We appreciate you taking the time to give us this 5 star review, and look forward to seeing you next time you need anything for your vehicle!

Jason McDevitt
Fixed Operations Director
jmcdevitt@drivemiller.com
540.665.0144

Verified Customer
Stephens City, VA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020 Category: Service
Good service and personnel
Good service, great people in the service department.
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 09/25/2020

Thank you so much for your kind words!


AG
Anthony G.
Nokesville, VA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020 Category: Service
BEST CUSTOMER EVER
Love these guys, always nice and helpful
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 09/09/2020

Thanks for your 5-Star Review, Anthony!


TG
Terrence G.
Winchester, VA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020 Category: Service
scheduled maintenence visit
excellent.
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 09/09/2020

Thank you so much for your positive feedback, Terrence! We are so proud to know that you were able to enjoy your recent visit.


BH
Barbara H.
Charles Town, WV
2009 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020 Category: Service
The staff and service
See previous
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 09/09/2020

Thanks for your feedback, Barbara! We are so happy to hear that all went well!


Verified Customer
Winchester, VA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2020 Category: Service
Always great service
Always great service. I have been dealing here for many years and have always been helped.
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 08/17/2020

This is so great to hear! Thank you so much for your feedback and your continued business and support!!


Verified Customer
Winchester, VA
2007 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2020 Category: Service
Need more bays for service
Takes long time to get appointment
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 08/17/2020

Thanks for your feedback!


JG
John G.
Winchester, VA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
Sell the Franchise Owner
The only problem with the dealership is that the owner(s) will not commit any additional capital to enlarge the service department. Having to schedule a service more than four weeks in advance because of lack of facilities is ridiculous.
The staff is competent, friendly, and helpful.
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 08/17/2020

We are happy to hear that everything went well during your recent service visit. Thanks for the feedback, John!


TP
Thomas P.
Martinsburg, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
Service
Very good communication from service Dept. Appreciate them very much
Ed
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 08/17/2020

Thanks for your feedback, Thomas! We are so happy to hear that everything went so well!


KB
Kenneth B.
Winchester, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020 Category: Service
Good work in a short time
In and out within the hour for inspection and oil change. Great guy!
SP
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 07/29/2020

This is so great to hear! We are so happy to know that everything went so well. Thanks for your feedback, Kenneth!


Verified Customer
Slanesville, WV
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020 Category: Service
Everyone works at doing their best job.!!!
a very good job.!!!!
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 07/29/2020

Thank you so much for your feedback! We are so happy to know that everything went so well!


Verified Customer
Cross Junction, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020 Category: Service
Family and Informtion
Treats me like family and always has answers to my questions.
Shamika P., Media & Adv Coordinator from Apple Valley Hyundai responded on 07/29/2020

We are so happy to know that your visit went so well! Thanks for your continued business and support, and for being part of the #MillerFamily!!