Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

585 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
93% Business Response
Latest Review 6 days ago

Reviews


MP
Melissa P.
Front Royal, VA
Mitsubishi Mirage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Melissa said the staff were very nice.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/18/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

SD
STEVE D.
Front Royal, VA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Wide-ranging skills, include working on high end cars
One of my cars is a 10 year old five series BMW that AUTO CARE CLINIC has kept on the road for the last three years. From the simple to the complex, (leak in fuel tank hose necessitating dropping the engine) they do everything with equal thoroughness. AND their prices are excellent. Highly recommend.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/11/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

JM
Joseph M.
Stephens City, VA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Joseph said that the facility always does a good job, they take good care of him, and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/12/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

CL
Charles L.
Front Royal, VA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Charles said he's happy with the business and satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/12/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

TD
TONY D.
Fort Valley, VA
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Friendly, Fast, Efficient
Oil change with synthetic oil upgrade done at a very reasonable price. Alignment check, multi-point inspection, fluid top-offs, etc gave me peace if mind to take my vehicle on an upcoming road trip. Bill comes out to speak briefly to the waiting room customers. I'm a repeat customer and intend to continue being one.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/08/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

Anonymous avatar
Verified Customer
Front Royal, VA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
State Inspection
Auto Care Clinic worked quickly and diligently to complete a state inspection on my vehicle in the same day with only 4 hours to closing and numerous vehicles scheduled in front of me. The staff are very nice and welcoming, and it translates how much they take care of their customers. I will definitely use them for other auto needs in the future!
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/01/2018

We are glad you came in to give us a try & greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

Anonymous avatar
Verified Customer
Lake Frederick, VA
Volvo XC60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Great service
Stopped in at the last minute for a state inspection. They were super accommodating. Very professional yet so friendly.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/01/2018

We greatly appreciate your business & glad you came in to give us a try!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

AA
Amy A.
Lake Frederick, VA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Amy said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/05/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

RP
Richard P.
Front Royal, VA
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Richard said the staff members did everything he wanted them to do. They do a good job, all the time, at this business.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/04/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

DM
Donald M.
White Post, VA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Donald said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/04/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

RL
REX L.
Front Royal, VA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
F-350
You folks Always take Great care .
Don't know how to Excell but you always do ! Thanks so much !
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 06/01/2018

We thank you so much for your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

RK
Ryan K.
Front Royal, VA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ryan said, this business does what he asks for and in a timely manner, it is good quality work.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/23/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

DC
Danny C.
Middletown, VA
Subaru Legacy Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Danny said he was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/23/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

QN
Qader N.
Front Royal, VA
Volkswagen Passat Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Qader said the service was the best.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/23/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

NB
Nevin B.
Front Royal, VA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Small Town Owners
When looking for a one stop place to take your vehicle to be repaired look no further then Auto Care Clinic!! Locally owned and leaving no stone unturned are owners Bill and Sandy Long who are committed to providing outstanding exceptional services to anyone looking for that “Go too” automotive repair shop. They are very detailed and workmanship by technicians is extremely efficient while keeping the customer in the loop with costs and budgets in mind. Try this one time and you won’t be disappointed. State Inspections certified as well..
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/14/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

DR
Debra R.
Bentonville, VA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Debra said she's gone to this business for several years.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/08/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

MF
Michael F.
Winchester, VA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Michael said the business did everything he asked of them. The staff provided great work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/08/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

RW
Randy W.
Front Royal, VA
Saturn L300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Spoke with Pathy. She said the staff were really good explaining things. She appreciates thst they took them in promptly and they didn't have to wait for a long time.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/08/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

JC
Jerry C.
Simpsonville, SC
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jerry said he was out of state when his vehicle broke down in the middle of the night. His vehicle was towed to this business and they did a professional job. He appreciated their service.
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 05/04/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

Anonymous avatar
Verified Customer
Lake Frederick, VA
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018
Friendly
Friendly puncual service and a nice and confeniant waiting room
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE from Auto Care Clinic responded on 04/30/2018

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455

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