ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
91% Business Response
Latest Review 1 day ago
Rex L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"F-350 work truck"
Helped me out in pinch. Great professional, courteous & committed auto repair group. I would not go anywhere else for all my automotive needs. Thanks again to Group !
Vehicle: Ford F-150
Service Date: 11/16/2017
Review Created: 11/16/2017 08:05 PM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/17/2017

Excellent customer, we greatly appreciate your business as always!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Earl S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Earl said the staff was friendly, helpful, and they take care of him.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/16/2017

We thank you for your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Curtis S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Curtis said everything was great. They did everything he asked and were quick about it. They provided prompt service and there were no problems.
Vehicle: Ford F-150
Category: Service
Service Date: 11/10/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/16/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Jose P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said the staff provided great customer service.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 10/23/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/16/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
CONNIE L. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service!
Vehicle: Toyota Highlander
Service Date: 11/10/2017
Review Created: 11/13/2017 05:27 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/15/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
LARRY S. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First Time Visitor"
Great service at a reasonable price. Ready when they said they'd be and no hidden fees or cost run-ups. We'll. Definitely be back!
Vehicle: Honda CR-V
Service Date: 11/09/2017
Review Created: 11/10/2017 01:23 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/15/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
ROGER M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff "
Very pleasant experience - courteous staff, prompt service.
Vehicle: Kia Rio
Service Date: 11/02/2017
Review Created: 11/08/2017 10:19 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/08/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
VERNON S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Once again the Auto Care Clinic provided great service. I needed an inspection and oil change, but during the inspection they discovered a leak in my transfer case. Since the transfer case had just been replace last year, they contacted Jasper and Jasper replaced the entire transfer case under warranty, and at no charge.
Vehicle: Jeep Commander
Service Date: 11/07/2017
Review Created: 11/08/2017 06:00 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/08/2017

Thank you very much for your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Sean H. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sean said he would recommend this business for service.
Vehicle: Mercedes-Benz 300CD
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/08/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Jeremy H. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeremy said the staff are great and this is a good facility. The follow up is great.
Category: Service
Service Date: 10/24/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/09/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
MATTHEW R. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous Customer Care"
Fast, efficient service. They work with you to get all your car care needs met.
Vehicle: Volvo S60
Service Date: 11/02/2017
Review Created: 11/05/2017 06:11 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/06/2017

We greatly appreciate your business! 

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
KEN M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I like the honest personable family approach
Vehicle: Ford Police Interceptor
Service Date: 11/03/2017
Review Created: 11/03/2017 08:36 PM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/06/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
TOM K. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional Auto Repair Shop"
It took a week but it was fixed right. They explained everything what was going on & was very clear during the repair on the progress of my car. Will always look to them for my auto needs.
Vehicle: Subaru Impreza Sedan
Service Date: 11/02/2017
Review Created: 11/03/2017 04:20 AM
CINDY E. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scary issues resolved !"
My Subaru was hesitating and acting frightful! Auto Care Clinic took my car in for a look see and were able to diagnose and repair my car as needed! Extremly helpful, and knowledgeable employees. The care and kindness I was shown was much appreciated. I ♥️ my Subaru and Bill and Sandy Longs business !
Vehicle: Subaru Outback
Service Date: 11/02/2017
Review Created: 11/02/2017 08:31 PM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/03/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Paula L. on 10/31/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service all the way around"
I have never met such a thorough and honest auto repair. Everyone there is so knowledgable and explains the situation in a way that you understand what is going on.
Service Date: 10/30/2017
Review Created: 10/31/2017 06:27 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 11/01/2017

We greatly appreciate your business & we are grateful to have you as a customer

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
TINA P. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very comfortable, clean and friendly"
Since I had to wait for my oil change I enjoyed the waiting room so much. There were things to read, tv, snacks and drinks. The owners even said hello making the whole experience one that I would repeat. Thank you!!!
Vehicle: Acura TSX
Service Date: 10/25/2017
Review Created: 10/27/2017 09:15 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 10/27/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
Melissa P. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employee's nice place to go"
Amazing place to get your car serviced
Vehicle: Mitsubishi Mirage
Service Date: 10/26/2017
Review Created: 10/27/2017 07:03 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 10/27/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
BEN T. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and good pricing. "
Everyone is always nice, helpful and take the time to answer my questions and concerns. Everything that needs to be done is explained to me thoroughly. The waiting area is comfortable and clean. It is nice to find a place that has integrity along with excellent service!
Vehicle: Jeep Grand Cherokee
Service Date: 10/25/2017
Review Created: 10/26/2017 05:15 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 10/26/2017

We greatly appreciate your business!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
JON F. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top quality people"
I have been blessed for over two years to have the expertise of a great organization which will bend over backward to make their customers satisfied, no matter what is the issue.It is always GREAT to be greeted by JENNIFER, who always has a big smile on her face and welcomes you into the shop!
Vehicle: Honda CR-V
Service Date: 10/19/2017
Review Created: 10/21/2017 06:07 AM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 10/23/2017

As always its very nice when you come in the shop, not only are we servicing our vehicle we get to chat with a great customer who we enjoy talking too! Look forward to your future visits!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
DOROTHY H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Rear light needed replacing. Called, went, it's done. Walked my dog while they worked.
Vehicle: Subaru Forester (Natl)
Service Date: 10/19/2017
Review Created: 10/19/2017 09:53 PM
Jennifer T., CUSTOMER SERVICE REPRESENTATIVE at Auto Care Clinic responded on 10/20/2017

Glad we could be of service to you & happy to have you as a customer!

JENNIFER TESTA
CUSTOMER SERVICE REPRESENTATIVE
540-635-2455
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