Arch's Automotive Service And Smog

Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

9 Reviews

100% Would Recommend
Latest Review about 3 years ago

Reviews


BJ
BOB J.
Rough And Ready, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015
Helpful
My engine started running very poorly and I need to make a long commute. They diagnosed it and found a cracked spark plug, along with several other less pressing problems. I told them I will have an opportunity to do some of those things myself soon and they were willing to work with that, just doing what I asked to get back on the road.

AB
Andrea B.
Grass Valley, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Spoke with a customer who chose to remain anonymous. They said this business was very friendly and do great work. They take the extra time to explain the work and sometimes they do free work.
This review was collected via phone interview by Customer Research Inc.

CP
Craig P.
Grass Valley, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Craig said the business did an excellent job. They go above and beyond what is normal.
This review was collected via phone interview by Customer Research Inc.

CC
Christianne C.
Nevada City, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Christianne said this business completed the service and there was no waiting.
This review was collected via phone interview by Customer Research Inc.

MT
Marilyn T.
Grass Valley, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Marilyn said this business is good and they do what they are supposed to do. They are friendly and professional.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Grass Valley, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Richard said this business is always satisfactory and never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

CP
Craig P.
Grass Valley, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Craig said the business did an excellent job. They go above and beyond what is normal.
This review was collected via phone interview by Customer Research Inc.

LP
LES P.
Grass Valley, CA
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2015
Very informative and knowledgeable.
Kevin and the gang are great.

JG
JENNIFER G.
Grass Valley, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
Excellent customer service.
I have been a customer of Arch's since 1988 and have never had a bad experience. I have confidence in the information I receive about my car.

Displaying all 9 Review