Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

542 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


BJ
BECKY J.
Grass Valley, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great company... totally trust them.
l love taking my cars to Nuts and Bolts. They are always helpful and I feel like they give me the best deal possible. I'm so glad I found them and no longer dread going to get my cars repaired.

DS
Dick S.
California
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dick said the work on the vehicle went well. The business did everything the vehicle needed and followed through. They communicated all during the procedure.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Grass Valley, CA
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Eric said their service has always been good.
This review was collected via phone interview by Customer Research Inc.

TA
TODD A.
Auburn, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Very friendly and efficient
Great place to take your vehicle Rob and Danielle always go the extra mile to take care of there customers.

Verified Customer
Auburn, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Extra Helpful
Helped with extra services and was eager to email future needed info.

JD
Janice D.
Auburn, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Janice said she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Nevada City, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Bill said the business does great work. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
My car was taken at the proper time of my appointment and was finished within an appropriate time.
My car was finished well before I expected it to be done. As always, they did a complete and speedy job. I live in Carmichael and drive up to Nuts and Bolts for all of the services for my car because I trust them on their knowledge and expertise.

JS
Jake S.
Gridley, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Jake said the business has very personable service, they have great customer service and go above and beyond with answering his questions, and its a huge plus because they also get along very well.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Grass Valley, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Larry said it was very good service.
This review was collected via phone interview by Customer Research Inc.

CA
CARLOS A.
Grass Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Great car service
Always on time, friendly

KL
KELLY L.
Grass Valley, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Down home type service
Best place around. Personal service and they actually care about what they are doing for you. No up sell, no BS. They answer the phone, they keep you updated, they do what they say. What more can you ask!

EW
Ellen W.
Grass Valley, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Ellen said she is pleased with their customer service. They completed the good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MO
michael o.
Auburn, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
reverse fear problem
Identified problem without unnecessary recommendations. Fixed problem sooner than expected. Good price. Added service at my request (oil change). Friendly and courteous.

TS
Tim S.
Grass Valley, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Tim said that the business has good people that were great.
This review was collected via phone interview by Customer Research Inc.

RH
Russell H.
California
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Russell said the staff do excellent work.
This review was collected via phone interview by Customer Research Inc.

JG
JAMES G.
San Francisco, CA
Lexus GS 300 Luxury Perform Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great customer service
I was a last minute call in, and they were able to do a break job, oil change in only a few hours... and that right before thanksgiving! Thank you Nuts & Bolts.

JS
JUSTIN S.
Grass Valley, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
U joint replacement
Quick, easy, relliable and good price

RV
Renata V.
California
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Spoke with Anna. She said employees were honest. They provided really good communication. They completed the service as quoted. They provided good service.
This review was collected via phone interview by Customer Research Inc.

MH
MIKE H.
Lexus SC 400 Luxury Sport Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Very reliable and trustworthy
These guys know their stuff and always give you the straight scoop. You walk away with a great running car or a good idea about what may happen in the near future if you don’t get the needed repairs. My kind of place, on time and on quoted budget.