Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

530 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EW
Ellen W.
Grass Valley, CA
Toyota RAV4
Verified Customer
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12/11/2018 Category: Service
Ellen said she is pleased with their customer service. They completed the good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MO
michael o.
Auburn, CA
Ford Explorer
Verified Customer
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12/06/2018
reverse fear problem
Identified problem without unnecessary recommendations. Fixed problem sooner than expected. Good price. Added service at my request (oil change). Friendly and courteous.

TS
Tim S.
Grass Valley, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Tim said that the business has good people that were great.
This review was collected via phone interview by Customer Research Inc.

RH
Russell H.
California
Ford Pickup
Verified Customer
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12/03/2018 Category: Service
Russell said the staff do excellent work.
This review was collected via phone interview by Customer Research Inc.

JG
JAMES G.
San Francisco, CA
Lexus GS 300 Luxury Perform Sdn
Verified Customer
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11/28/2018
Great customer service
I was a last minute call in, and they were able to do a break job, oil change in only a few hours... and that right before thanksgiving! Thank you Nuts & Bolts.

JS
JUSTIN S.
Grass Valley, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
U joint replacement
Quick, easy, relliable and good price

RV
Renata V.
California
Ford Focus
Verified Customer
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11/20/2018 Category: Service
Spoke with Anna. She said employees were honest. They provided really good communication. They completed the service as quoted. They provided good service.
This review was collected via phone interview by Customer Research Inc.

MH
MIKE H.
Lexus SC 400 Luxury Sport Cpe
Verified Customer
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11/17/2018
Very reliable and trustworthy
These guys know their stuff and always give you the straight scoop. You walk away with a great running car or a good idea about what may happen in the near future if you don’t get the needed repairs. My kind of place, on time and on quoted budget.

TH
TOM H.
Grass Valley, CA
Subaru Outback
Verified Customer
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11/14/2018
Great Service
Staff always helpful and competent.

CD
CYNTHIA J D.
Auburn, CA
Hyundai Elantra
Verified Customer
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11/13/2018
I Have been going here now for about 4 or 5 years, they are very Honest and nice people let you know of front before you pay anything are you can get the parts I highly suggest seeing them for car troubles.
I have my family going here now to fix there cars also.

JD
JILL D.
Auburn, CA
BMW 5 Series
Verified Customer
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11/11/2018
Honesty and Service are Amazing
I don't trust anyone else with my vehicles. I trust the owners to tell me what actually needs to be done and to do a good job. I can't recommend them any higher. Their prices and service are excellent.

DB
Devin B.
Grass Valley, CA
Dodge Dakota
Verified Customer
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11/10/2018 Category: Service
Devin said this business takes care of their customers. The staff is very knowledgeable and easy to work with.
This review was collected via phone interview by Customer Research Inc.

CP
CONNIE P.
Auburn, CA
Nissan Sentra
Verified Customer
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11/09/2018
Friendly, helpful
Friendly , they offered me a drop of and pick up this was very helpful.

PM
Pedro M.
Grass Valley, CA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Pedro said Rob was kind enough to show him alternatives to fix the vehicle himself. This was done in order to not spend a lot of money in repairs.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Auburn, CA
Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Robert said they are professional and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
JIM P.
Grass Valley, CA
Ford Pickup
Verified Customer
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11/01/2018
Been going to nuts and bolts for several years, been very happy.
I have gone there several times thinking I needed something when in fact I didn't. I have found them to be honest and fair. I have no complaints and will continue to go there.

CA
CARLOS A.
Grass Valley, CA
Ford Police Interceptor
Verified Customer
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10/26/2018
Best service
Engine light came on at 8 p.m. I dropped the car off after hours they were booked the next day but still got it fixed great service reasonable pricing

CF
Craig F.
Grass Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Craig said this facility has good people and they did a good job. Not everyone wants to work on a 1951 Packard but they did a good job.
This review was collected via phone interview by Customer Research Inc.

SP
SARAH P.
Grass Valley, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Awesome customer service!
Very attentive staff, always really to listen and address your concerns. Great value!

LM
LINDA M.
Auburn, CA
Ford Expedition
Verified Customer
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10/25/2018
Good service at a fair price.
The service is good and the people are great to work with.