Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

483 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


KN
Kelly N.
Grass Valley, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kelly said that the place was great and she appreciated the intensity with which the staff threw themselves into their work.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Auburn, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mike said that the place did everything they said they'd do in a timely manner, had great prices, and he'll be back.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
My car was taken at the proper time of my appointment and was finished within an appropriate time.
Very hard working group of people here, everyone knows what they are supposed to do and they all do it. They are clean and accurate in whatever they do. The price is right also. They never overcharge you and they don't fix anything unless it is broken, unlike other mechanics. You can trust Nuts & Bolts with you car and you don't have to worry about anything. They will get the job done and at the right price. I have recommended to friends and they went out of their way to accommodate him, they drove to his house to pick him up since he didn't have anyone else to get him to their shop.

DC
David C.
Foresthill, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
David said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

EP
Ed P.
Redlands, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Ed said the staff were very nice. They got him back on the road again.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Grass Valley, CA
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Tom said he loves this business. He stated he felt they're like family there.
This review was collected via phone interview by Customer Research Inc.

JO
Jim O.
Auburn, CA
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Jim said his door handle still does not work.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Grass Valley, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Spoke with Surina. She said the staff members are great guys.
This review was collected via phone interview by Customer Research Inc.

KA
Keith A.
Grass Valley, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Keith said they do what they say they are going to do, are cost competitive, and really service minded. The business is hard to beat. They're great. He is a 100 percent happy, satisfied customer.
This review was collected via phone interview by Customer Research Inc.

TH
TERRI H.
Grass Valley, CA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Honest and Reliable
I love coming here because I know I'm getting a straight diagnosis with no extra frills along with it. They know I have a family vehicle that transports two small children and they let me know how my car is operating, what needs to be fixed and how long I have until it's absolutely madatory I fix it. I feel like they are looking out for our best interest and keeping my family safe on the road. That's a huge relief as I've only ever had family work on my cars until I moved. They also are an incredibly sweet couple who have driven us back to school when the car has needed to stay! I've never met a mechanic who does that! Thanks, Danielle and Rob! YOU GUYS ROCK!

JB
John B.
Auburn, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
John said that the facility is very good.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Grass Valley, CA
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Spoke with Treece. She said the business' employees were great, but didn't confirm exactly what the service was before it was done.
This review was collected via phone interview by Customer Research Inc.

ES
ED S.
Auburn, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Execellent Service!
They always provide exceptional servie!

JB
Joanna B.
Auburn, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Joanna said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Auburn, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Steve said everything went well, they did the work they said they were going to do and his vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Auburn, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Susan said they are really accommodating very nice and she likes them.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Auburn, CA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Paul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Grass Valley, CA
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Richard said the staff was courteous and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BN
BILL N.
Auburn, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Trustworthy
Trustworthy

AJ
Anthony J.
California
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Anthony said the staff provides quality workmanship and he appreciates the way they take care of the customers.
This review was collected via phone interview by Customer Research Inc.