Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I informed Autumn that I was under pronating and that I needed a shoe that would balance my feet. I also had a wide foot and a color preference. Autumn worked with me, having me try different styles in under-pronating shoes, wide, non-wide, size 11 and 11 1/2 pairs. We came across two pair that I love. One was a Gel Nimbus 21 with lite tape for evening runs. The other was the Alpine XT for hiking trails. Both are very comfortable. The Gel Nimbus in particular feels as good as a foot massage!
Autumn was very patient and attentive through the whole process. The store had a buy-one, get-one free sale. So I’m happy that I saved money on the shoe I needed to buy and was able to get a high-quality running shoe!