Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

975 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


SF
Steve F.
San Dimas, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Steve said the business explained the problem and then got it fixed.
This review was collected via phone interview by Customer Research Inc.

JM
Jorge M.
West Covina, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Jorge said the service was quick, the staff communicated with him to let him know what's happening and what the cost would be. He also stated that they are straight forward with him and honest.
This review was collected via phone interview by Customer Research Inc.

SR
Susan R.
San Dimas, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Susan said that Steve was very helpful and accommodating.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Covina, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Brake work
Brake pads needed replacement. Work was done under warranty quickly and with no additional charges. This place is one of the best and most honest automotive shops you will find around here.

RL
Richard L.
California
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Richard said the service experience was easy.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Covina, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Richard said the service was very good and the staff did everything he asked.
This review was collected via phone interview by Customer Research Inc.

BM
Barbara M.
Glendora, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Great Place
I have been very pleased with their work...They have great customer service and do fantastic work..Everyone there are so accommodating , honest and trusting..Triple A referred me to replace a battery.. kept coming back..

SH
Sabrina H.
Baldwin Park, CA
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Sabrina said the staff was polite, truthful and the business repaired her vehicle quickly. She said the business wasn't a hard place to find and everyone there is really nice.
This review was collected via phone interview by Customer Research Inc.

MO
Mike O.
Azusa, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Mike said the business was straight forward, honest and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

AV
Andrew V.
West Covina, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Andrew said the staff did a satisfactory job. It was well done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Monrovia, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
I am glad I found you!
Came to this place by chance and when I saw al these folks talking Amon themselves like old friends I became aware they had been coming here for years. So I figure I would do too. Professional work and I have found a good place to bring my car!!!!

PP
Prafull P.
Strong, AR
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Prafull said the employees were courteous, helpful, explained everything to him and did a very good job without any pressure.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
El Monte, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Larry said they are good people, treat him well and charge good prices.
This review was collected via phone interview by Customer Research Inc.

BY
Beverly Y.
Covina, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
FLUSH TRANSMISSION AND CHECK ENGINE LIGHT
VERY FRIENDLY. DID A VERY NICE JOB ON THE TRANSMISSION. CHECKED ENGINE CODE , CLEARED IT. IN THE PAST WE HAD THEM REPLACE OUR RADIATOR, NICE JOB. STEVE AND THE CREW ARE ALL VERY NICE.

DL
Darold L.
Diamond Bar, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Darold said this business has taken care of his vehicles for the last 25 years and the service is always good.
This review was collected via phone interview by Customer Research Inc.

ET
Edward T.
Chino, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Edward said the business got to his vehicle right away for service.
This review was collected via phone interview by Customer Research Inc.

TB
Tiana B.
Glendora, CA
Scion tC
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/27/2018 Category: Service
Tiana said her grandfather and her father are mechanics. She had an issue with her vehicle and she took it into this business with already an idea of how much it should cost and how long it should take. She made an appointment at the business. They told her the labor shouldn't take more than 2 hours and they would contact her. The staff never contacted her. She finally went to the business and saw that they were just now test driving it. She stated she doesn't understand how she made an appointment but they were just now getting to her vehicle. They told her the cost that is due is $200. She took her vehicle there because she had to pass a smog check, and the mechanic dealing with her was rude and didn't have the answers to the questions she was asking. When she asked why it took so long, he didn't have a reason. The mechanic also told her she was wrong and didn't know what she was talking about. She said the mechanic was horrible and disrespectful. She didn't have a problem with Steve, at the facility. Steve is great. She dealt with him before, it was this mechanic that was an issue, and was very rude.
This review was collected via phone interview by Customer Research Inc.

CR
Carter R.
Covina, CA
Lexus SC 300 Luxury Sport Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Carter said the service was very good and the staff is great.
This review was collected via phone interview by Customer Research Inc.

MH
Mario H.
San Dimas, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Mario said that the business took care of him.
This review was collected via phone interview by Customer Research Inc.
Steve H. from Associated Automotive Service responded on 12/06/2018

Thank you Mario, appreciate your long time relationship with us. Best to you & your family through the holidays, Steve


JB
John B.
San Dimas, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
John said they do a great job.
This review was collected via phone interview by Customer Research Inc.
Steve H. from Associated Automotive Service responded on 12/06/2018

Thank you John. appreciate your continued loyalty over the years. Merry Christmas to you & your family. Steve


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