Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

927 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EB
Eddie or Jessica B.
Covina, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Amazing service
We always receive amazing service from Associated Automotive. We have been coming here for many years and will continue to as long as we are in California.

LP
Linda P.
West Covina, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
individual attention
Great service. Always explain everything. Wish car repair was cheeper but that is something you cannot change. Own a car pay the price.

AC
Alice C.
Covina, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Common courtesy and great service
The staff at associated is great and I would totally go back to have my vehicles serviced. Moses is always very pleasant and does a great job. Thank you

JM
James M.
West Covina, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
James said the service is good. The staff are honest, upfront, and do good work.
This review was collected via phone interview by Customer Research Inc.

JG
Joyce G.
Covina, CA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Joyce said service was excellent at this facility. Everybody is extremely courteous. They always do what should be done.
This review was collected via phone interview by Customer Research Inc.

EB
Eliseo B.
Glendora, CA
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Eliseo said the staff is really nice, clean, and efficient.
This review was collected via phone interview by Customer Research Inc.

DB
Dena B.
San Dimas, CA
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Dena said the staff at this facility are always professional.
This review was collected via phone interview by Customer Research Inc.

RW
Rich W.
Covina, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Rich said he did not have anything negative to say regarding the owner or the technician working on his vehicle. The price was decent. He was very pleased, everything was great.
This review was collected via phone interview by Customer Research Inc.
Steve H. from Associated Automotive Service responded on 08/19/2018

Thank you Rich. Nice to hear you were pleased.


VP
Victor P.
Pomona, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Victor said the staff were very fair with the prices and they did the job right the first time which he loved. The service was perfect.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Covina, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
John said the business was excellent. They are really clean and professional.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Covina, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dan said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
San Dimas, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Scott said the employees were professional.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Azusa, CA
Ford Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Alfred or Ann M.
Covina, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Friendly and very helpful.
I always know I can count on everyone at Associated to do a great job! Thank you so much for your service.

WB
William B.
Glendora, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
William said he is always very happy with the service. The business is fast, and always takes care of him really well.
This review was collected via phone interview by Customer Research Inc.

SK
Suzanne K.
Covina, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Suzanne said the business was very nice, and helpful. They provided great service.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Sierra Madre, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Richard said the business fixed the problem. The staff communicated with him and were professional when he picked up the vehicle.
This review was collected via phone interview by Customer Research Inc.

SH
Suzie H.
San Dimas, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Suzie said the staff was personable and thorough. The employees really took care of her and she trusted them with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SC
Soledad C.
West Covina, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Soledad said the staff was nice, friendly, and provided good service.
This review was collected via phone interview by Customer Research Inc.

LK
Lauren K.
San Dimas, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Lauren said she really likes them. They always do a really good job. She also likes Brett. He's really good and she never feels like she cant trust what they tell her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 927 in total