Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

912 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


SK
Suzanne K.
Covina, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Suzanne said the business was very nice, and helpful. They provided great service.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Sierra Madre, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Richard said the business fixed the problem. The staff communicated with him and were professional when he picked up the vehicle.
This review was collected via phone interview by Customer Research Inc.

SH
Suzie H.
San Dimas, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Suzie said the staff was personable and thorough. The employees really took care of her and she trusted them with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SC
Soledad C.
West Covina, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Soledad said the staff was nice, friendly, and provided good service.
This review was collected via phone interview by Customer Research Inc.

LK
Lauren K.
San Dimas, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Lauren said she really likes them. They always do a really good job. She also likes Brett. He's really good and she never feels like she cant trust what they tell her.
This review was collected via phone interview by Customer Research Inc.

AP
Armando P.
Covina, CA
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Armando said the service at this business was fine. He has been going to this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

RM
Ruth M.
Glendora, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ruth said she is a repeat customer and she always gets excellent service. She appreciates that they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

RR
Rich, Terri or John R.
Corona, CA
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Honesty
I know the mechanics and they're honest. They won't sell me a job I don't need. The repair is always correctly done and they don't use aftermarket parts.

JN
Joesph N.
West Covina, CA
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Joseph said the service was fine and the employees treated him well.
This review was collected via phone interview by Customer Research Inc.

BM
Barbara M.
Glendora, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Barbara said the staff was very accommodating. Their service was great. They did extra work when they discovered a problem.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
West Covina, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Donald said he has been with them a long time and he trusts their work. They are helpful and courteous.
This review was collected via phone interview by Customer Research Inc.

JG
Jackie G.
Covina, CA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jackie said she has been going to the business for many years. They are very friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DM
Denos M.
Covina, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Denos said he's been to the business several times.
This review was collected via phone interview by Customer Research Inc.

JW
June W.
West Covina, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
June said the employees were nice and informative.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
San Dimas, CA
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Aaron said the staff provided good quality work, but the price was expensive.
This review was collected via phone interview by Customer Research Inc.

RA
Ruben A.
Covina, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Ruben said he likes the service he gets from this business.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Winston Salem, NC
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Eric. He said this business told him what the problem was with his vehicle,
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hesperia, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Professional and Honest
Very honest and professional employees.
Great service.

LS
Lydia S.
Covina, CA
Plymouth Breeze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Lydia said they are very friendly and professional. She finds them to be trustworthy.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck/ Lori S.
San Dimas, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Persistent Quality Care
These guys care enough to thoroughly research and inspect your vehicle to get to the absolute truth of what is going on with it. Instead of settling for an umbrella solution that costs a lot of money, Brett found he issue at only 1/4 the cost. After taking my vehicle to the dealership to resolve an issue I took it back to associated for further research because I didn't like the dealerships answer. It was a very costly answer given by the dealership. After a careful, thorough, persistent investigation, Brett found the issue that only cost me a quarter of the expense the dealership wanted to fix it. They care to get it right and will be persistent until they get the problem resolved. I have no reason to use any other auto service. Great guys, professional, courteous and thorough. I owe them my business due to repetitive satisfying results. Thanks Associated Auto!

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