Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1013 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DR
Daniel R.
San Dimas, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Daniel said he's been going to this business for a while now. The staff has been good to all the vehicles in his family and he said it's a good place.
This review was collected via phone interview by Customer Research Inc.

MG
Michelle G.
West Covina, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Michelle said the staff are professional and patient.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
West Covina, CA
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Comped Service.
Appreciated the free oil change from Associated's reward program. Service was quick and no issues were found with their total car inspection.

KT
Keith T.
West Covina, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Keith said everything was good, the business called him when it was ready and provided good service. When he went to the dealer they told him there were 20 million things wrong and 20 million things that needed to be done but Carlos gave them expert advice on what to do next. He gave superb service, he appreciated the expert service they gave, the advice on the vehicle, what was required and what may be needed in the near future.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Riverside, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Michael said he was happy with the service and they took care of him in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CR
Celeste R.
West Covina, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Awesome place!
Great service! I can always trust my car with them.

EC
Eric C.
Diamond Bar, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Eric said he likes the business. They provided good service. They were busy but they prioritized him when he came in. They were quick with no lagging, confusion or hassle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Covina, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Always prepared to help
Like having a car doctor who is always in and has time without an appointment.. Always positive..makes me feel secure. Always drive away happy
Good people.

DH
Don H.
West Covina, CA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Don said the employees were knowledgeable. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
San Dimas, CA
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
George said the staff was informative and polite. They let him know what was going on. It was an enjoyable service experience provided by good people.
This review was collected via phone interview by Customer Research Inc.

BP
Bonnie P.
Bandon, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019
The Best!
You can always trust Associated for honesty and accuracy in identification of work needed. Quality work is done in a timely manner and they stand behind their repairs. Friendly employees. Pleasure to do business with them.

RI
Robert I.
Covina, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Robert said the business was really friendly. Everything he needed fixed on the vehicle - they fixed it, and they worked with the price that he could pay for.
This review was collected via phone interview by Customer Research Inc.

HQ
Hector Q.
West Covina, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Spoke with Terry. She said that the service was good.
This review was collected via phone interview by Customer Research Inc.

HQ
Hector Q.
West Covina, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Spoke with Terry. She said that the service was good.
This review was collected via phone interview by Customer Research Inc.

CK
Chuck K.
West Covina, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
OnTime
Car was ready ahead of schedule...makes it nice to be on the road again. Repair is great..be back soon for the oil change...5 Stars.

EC
Enrique C.
West Covina, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Enrique said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Jorge M.
West Covina, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Jorge said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
West Covina, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
they care!
Friendly! Car fixed correctly and timely.

KD
Karen D.
Covina, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Karen said the service provided by this business was good and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

LZ
Larry Z.
West Covina, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Honest work
Great work and fast

Displaying Review 1 - 20 of 1013 in total