Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

893 Reviews

99% Would Recommend
Latest Review about 9 hours ago

Reviews


CS
Chuck/ Lori S.
San Dimas, CA
Ford Fusion
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05/21/2018
Persistent Quality Care
These guys care enough to thoroughly research and inspect your vehicle to get to the absolute truth of what is going on with it. Instead of settling for an umbrella solution that costs a lot of money, Brett found he issue at only 1/4 the cost. After taking my vehicle to the dealership to resolve an issue I took it back to associated for further research because I didn't like the dealerships answer. It was a very costly answer given by the dealership. After a careful, thorough, persistent investigation, Brett found the issue that only cost me a quarter of the expense the dealership wanted to fix it. They care to get it right and will be persistent until they get the problem resolved. I have no reason to use any other auto service. Great guys, professional, courteous and thorough. I owe them my business due to repetitive satisfying results. Thanks Associated Auto!

CW
Colette W.
West Covina, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Colette said the business follows through with the services they say they will do. The staff completes the work correctly on her vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
Denise W.
Covina, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Advice I trust
Had an oil change, brake work and new tires done. Really appreciate their service and advice regarding my car.
Brakes work great now!

JG
Jorge G.
Rancho Cucamonga, CA
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jorge said the staff completed the repairs like they said they would.
This review was collected via phone interview by Customer Research Inc.

RW
Red W.
San Dimas, CA
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Red said he has been with the business for years and their service is great.
This review was collected via phone interview by Customer Research Inc.

CC
Chanelle C.
Covina, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Chanelle said the customer service was good and she appreciates the employees.
This review was collected via phone interview by Customer Research Inc.

NS
Norm S.
Duarte, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Theresa. She said the staff did a good job. She was extremely happy that the staff told her about any problems her vehicle had so she could have them taken care of. She was happy with everything done at the business.
This review was collected via phone interview by Customer Research Inc.

HR
Heidi R.
West Covina, CA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Heidi said everything went well, and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

BN
Bryce N.
Covina, CA
Acura 3.2TL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Bryce said the staff were bugging him about want he needed for his vehicle, but he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Therese M.
San Dimas, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Love my Mechanic!
I appreciate Bret and his professionalism! He's very straight forward and I also feel that he doesn't take advantage of me, just because I'm a woman who knows nothing about cars! Thanks Bret! Oh, and you also get a $50 discount if you are a AAA member:)

AA
Anthony A.
Covina, CA
Chevrolet Cobalt
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05/01/2018
Great service
Bret explained everything through the entire repair, from start to finish.

RS
Robert S.
Covina, CA
Chevrolet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Robert said he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Glendora, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Sharon said the business was up front with the cost and services they were able to provide.
This review was collected via phone interview by Customer Research Inc.

MM
Melanie M.
San Dimas, CA
Chevrolet Uplander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Melanie said they were great. They communicated with her.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
West Covina, CA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Wife's Car
Took my wife's car in for service. She doesn't drive it a lot and never drives it on the freeways. But - she doesn't want to have any problems with it when she does drive it. I like taking it to Associated because I have confidence in their work and appreciate their 38 point checkup. I waited while they serviced it and it was done in a reasonable time. My wife was happy.

DM
Deke M.
Los Angeles, CA
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Deke said they're good, they treat him well and they did what they said they would at a fair price. They're courteous.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Covina, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Gary said the services of the business are the best. He said they are very good.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Upland, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Doug said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MG
Mireya G.
Covina, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Mireya said her vehicle was towed to the business. They were very personable, very attentive and provided fast service. She stated she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Glendora, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Michael said this business finished his vehicle earlier than promised.
This review was collected via phone interview by Customer Research Inc.

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