This was on two occasion's last year exactly may 25th 2024, and January 27 of 2024. On January 27 of 2024 we test drove the audi s3. Wich this car is for me. Molly was with us and was pushy and assuming we wouldn't buy judging us based on our age and the passed mere two times we have been in to get price check prices. Which one of those two times was not for the S3 it was for the A4 for my wife. Ive worked in heavy sales for years, i can read people like books when they don't care and are being fake nice cause its there job.I didn't like the Year model 2022-2024 s3 the way it drove.(However the newer one 2025 with rear differential torque slitter is better.) Now in May was for a used audi a4 for my wife, we had a trade in for that, and the numbers werent good so we passed on that deal. Mathew who we worked then was amazing. But recently when we when in on a scheduled appointment, Molly gave us the uncaring run around as if we weren’t buyers due to a mere two other occasions and one not being about a car for me but for my wife. The salesman we were passed off to Matthew again was amazing. However we were passed off after supposedly going to be working with Molly who was judgmentally assumptive, as she stated we had been there before. Not offering a test drive and anything just in a sense asking what we were hear for about the s3. A new year model Audi S3 with the new rear differential wich was not on previous models. I was looking to buy the new car outright at the out the door price, as alot a changed in this year financially for us. Because of this i will not be doing business with Audi of buffalo. I hope she is shown how to treat any customer with respect and top service cause without us customers you wouldnt have a job respectfully. I wanted to give the benefit of the doubt for the second time with the s3 but molly failed audi.She doesnt even know anything about brand specs and matthew was great with info. I will go to rochester audi or mercades now to look for a new vehicle.Do better.
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