Had them install new exhaust on a classic vehicle. When completed it hung 3 inches off the ground. They repaired it by cutting up the pipe into many small sections and then re-welding them back together in a matter which would NOT be considered professional by ANY customer ...... instead of installing a new continuous pipe correctly. Changes in direction in a exhaust system should never have 90 degree corners....yes a square corner. Owner Pat would not return a call to correct. A week later I called again myself. Finally the 2nd owner called back. Bottom line he called Pat up and BOTH OWNERS determined the install was out of warranty and would not replace. Clearly this Company does not have very high morals which is reflective from both Bob Rowe and Pat the 2 owners.
Does it matter to you that any business cares about you AFTER you leave the door?
Should a company care after a warranty expire?
Would you want to recommend poor moral values?
Would you recommend poor workmanship?
THE ANSWER IS NO. Do NOT recommend Austin Pro Maxx and go elsewhere.
The car is a classic. It is driven a several times per year to exercise it. The POOR workmanship was not discovered until crawling under it this year 2020. I had no reason to work on the underside of my car and investigate . (What led me to discover it was showing my brother the install for a classic he needed new exhaust for. I was shocked to find the UN-professional work. Approx 400 miles were on it since .
Should any customer have to craw under their vehicle to verify a professional has installed/completed work to high standards? How many know what to look for? How many others have they taken advantage of???
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Does it matter to you that any business cares about you AFTER you leave the door?
Should a company care after a warranty expire?
Would you want to recommend poor moral values?
Would you recommend poor workmanship?
THE ANSWER IS NO. Do NOT recommend Austin Pro Maxx and go elsewhere.
The car is a classic. It is driven a several times per year to exercise it. The POOR workmanship was not discovered until crawling under it this year 2020. I had no reason to work on the underside of my car and investigate . (What led me to discover it was showing my brother the install for a classic he needed new exhaust for. I was shocked to find the UN-professional work. Approx 400 miles were on it since .
Should any customer have to craw under their vehicle to verify a professional has installed/completed work to high standards? How many know what to look for? How many others have they taken advantage of???
Spread the word.
Just say NO to Austin Pro Maxx Washington State