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Austin's Pro Max

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(58 Reviews)
-33
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

Categories
Contact
(253) 472-1336

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
5602 S Tacoma Way Tacoma, WA 98409
Austin's Pro Max's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(58 Reviews)

CW
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Cassandra W.
Bonney Lake, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2021
Would not recommend
WOULD NOT RECOMMEND. Came in to have a high flow cat and O2 extenders installed. After leaving the shop, check engine light came on. Discovered the weld had a leak, returned to have it fixed and the CEL resolved. After the “fix” I barely made it to the freeway before the CEL came back on. I was glad I took pictures of the work as I shared these with the manufacturer who informed me the O2 extenders were installed incorrectly. On my third visit, I presented this information with front desk of Austin Pro who told me I instructed them on how to install it for which I did not. She also said it was an aftermarket part and how would they know how to install. Pretty sure 90% of what is in the waiting area is aftermarket and if you don’t know how to installed maybe you should inform the customer. They “offered” to fix it but I would be charged for it. Needless to say I declined to pay extra for their crappy work which from experience would continue to be so.
Not Recommended
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