Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

312 Reviews

98% Would Recommend
Latest Review about 1 year ago

Reviews


AM
Angela M.
Oshkosh, WI
Chrysler Concorde
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2017
Friendly Honest
I took my car to auto authority for the first time was very pleased with the customer service and honesty. Also with the shuttle ride from my house to the shop to pick up my car.

PG
Perry G.
Oshkosh, WI
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017
Best In Town
I just had an oil change and it was all good, but this is a review of my first experience there in Jan. that I'm finally getting around to writing. I needed a lot of work and it was money well-spent on quality. The work was professional, highly competent, thorough, and well-explained. I've had car repairs at other places and Auto Authority is clearly the best.

BK
Bill K.
Oshkosh, WI
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Bill said he has total trust in this business.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Oshkosh, WI
Nissan Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017
The courteous personnel and the "feeling" of competent service
Everyone is very courteous and makes you feel like a "valued" customer.
You also know the truck is being serviced correctly, on time, and at a fair rate.

MH
Mark H.
Oshkosh, WI
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Mark said this business did what he asked.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Oshkosh, WI
Dodge Charger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Paul said this business provided everything he wanted. The people that work there are very friendly and hospitable.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
Oshkosh, WI
Dodge Intrepid
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Joan said they do good work.
This review was collected via phone interview by Customer Research Inc.

MM
Mary Jane M.
Oshkosh, WI
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017
Customer care
I feel valued and respected at Auto Authority. The entire crew is fantastic--listening to my concerns and providing excellent and speedy service. They are The Best.

SZ
Steve Z.
Oshkosh, WI
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017
Customer service and ability to explain auto issues
Great work and service

WH
William H.
Oshkosh, WI
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
William said that he is friends with the business, and they are great people. He has known them for 10 to 15 years. They pick up and deliver his vehicle when it needs to be serviced.
This review was collected via phone interview by Customer Research Inc.

BS
Blake S.
Oshkosh, WI
Mazda Protege
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Blake said the work took a little bit longer than he expected but everything came out right in the end.
This review was collected via phone interview by Customer Research Inc.

EN
Ed N.
Oshkosh, WI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Ed said Dan was a very friendly guy, and he answered any questions he had. He liked him.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Oshkosh, WI
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017
People
Excellent great work

JL
Judy L.
Oshkosh, WI
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
Tire repair
The team helped me out in a pinch. They were awesome

KB
Ken B.
Winneconne, WI
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Professional service
The Auto Authority will take the time to explain your vehicle maintenance. Always professional.

DH
David H.
Flint, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2017
customer service
Very good service

MM
Matt M.
Oshkosh, WI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Matt said he always takes his vehicle there and they get it fixed right.
This review was collected via phone interview by Customer Research Inc.

EC
Erik C.
Oshkosh, WI
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Erik said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DK
Dennis K.
Oshkosh, WI
Cadillac DeVille
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2017
Car stinks
Everything great with the car, service was done in a timely manner. However I do have one concern, the car smells terrible, I noticed when I picked up the car that the office smelled the same. I guess you had some sort of spill and I understand that things happen but wanted to let you know that the inside of the car still stinks

AL
Amber L.
Oshkosh, WI
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
Fast and friendly service.
I called on a Thursday a little before they closed so I dropped my keys in the drop box so they could look at it the next day. They finished it by 5 the next day. I wasn't in town when they finished, so I just paid over the phone and had them lock my keys in my car and I could pick it up at anytime that was convent for me. They were honest and worked fast, this is the only place I will now bring my car in Oshkosh!

Displaying Review 1 - 20 of 312 in total