Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

528 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.2500025/5Overall Rating 2.2500025/5rating 2.2500025rating 2.2500025rating 2.2500025
99% Would Recommend
Latest Review almost 3 years ago

Reviews


RM
Ray M.
Sun City, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2015
Only take your car here if you have money to throw away
Took my car here to get smog check and was told it failed and it would cost me $69 to diagnose the problem, who knows how much for repair then I'd have to pay to have it smog checked again. Driving away from the business my check engine light came on, this was unusual as it had never been on before. I took it home and found a vacuum hose that had been sliced half way through it. Replaced the hose and took my car to another smog check station where it passed. This is the second time I've taken a vehicle here and suspected total dishonesty. Don't know how they can run a business like this in a small town, word spreads too easily.

DK
Donatus K.
Canyon Lake, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Donatus said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MR
Marilyn R.
Canyon Lake, CA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Marilyn said this business is wonderful. Ted, an employee at this facility, is the best. The service was excellent. This facility is very good.
This review was collected via phone interview by Customer Research Inc.

TE
Tim E.
California
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Tim said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TK
Trish K.
Canyon Lake, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2015 Category: Service
Spoke with Patricia. She said they always do what they say. They are very polite and wonderful.
This review was collected via phone interview by Customer Research Inc.

BH
Bud H.
California
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2015 Category: Service
Bud said this business has excellent service. Chad and the rest of the staff always treat him well.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Canyon Lake, CA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Larry said the employees at this business always take good care of him, and he appreciates that. They always provide their service well, he trusts their service, and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Canyon Lake, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015
Toyota
The service was fast and the people very friendly.

DP
Don P.
Canyon Lake, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015
Trust/personnel
You guys are my new choice to take care of my vehicles since last year.

MM
Michael M.
Canyon Lake, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Michael said this business treats him well.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Canyon Lake, CA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015 Category: Service
Ken said the work at this business was done well and he was very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Canyon Lake, CA
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
David said the business provides great service for a super good value. Chad provided exceptional customer service.
This review was collected via phone interview by Customer Research Inc.

TF
Terry F.
Lake Elsinore, CA
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2015
usual care and great service
It's always to be listened to and serviced promptly and courteously. Clint did a great job running the front and garage!

JS
Jeffrey S.
Canyon Lake, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Jeffrey said the business handled him pretty well.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Lake Elsinore, CA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2015
excellent customer service
Auto Care USA does everything from handling scheduled major maintenance to installing parts I brought in that I decided could not do myself.

Thanks Danny and Chad!

RD
Ron D.
Kneeland, CA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2015 Category: Service
Ron said he is pleased with his overall experience with this business.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
California
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015 Category: Service
Bill said the business always does a good job and they are very prompt.
This review was collected via phone interview by Customer Research Inc.

SH
Stephine H.
Lake Elsinore, CA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Stephanie said this business did a great job. They were fast, friendly and had good prices.
This review was collected via phone interview by Customer Research Inc.

GC
Grant C.
Canyon Lake, CA
Toyota Corolla
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2015 Category: Service
Grant said he was told he would receive a call about his vehicle today but he never heard from them. He is unhappy with this business.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Canyon Lake, CA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Eric said the service was really good, quick, and he got what he needed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 528 in total