Auto Care USA


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

528 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.2500025/5Overall Rating 2.2500025/5rating 2.2500025rating 2.2500025rating 2.2500025
99% Would Recommend
Latest Review about 2 years ago

Ray M. on 11/04/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Only take your car here if you have money to throw away"
Took my car here to get smog check and was told it failed and it would cost me $69 to diagnose the problem, who knows how much for repair then I'd have to pay to have it smog checked again. Driving away from the business my check engine light came on, this was unusual as it had never been on before. I took it home and found a vacuum hose that had been sliced half way through it. Replaced the hose and took my car to another smog check station where it passed. This is the second time I've taken a vehicle here and suspected total dishonesty. Don't know how they can run a business like this in a small town, word spreads too easily.
Service Date: 06/07/2013
Review Created: 11/04/2015 07:40 AM
Donatus K. on 10/21/2015
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Donatus said this business provided good service.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 10/16/2015
Review Created: 10/21/2015
This review was collected via phone interview by Customer Research Inc.
Marilyn R. on 10/21/2015
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Marilyn said this business is wonderful. Ted, an employee at this facility, is the best. The service was excellent. This facility is very good.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/16/2015
Review Created: 10/21/2015
This review was collected via phone interview by Customer Research Inc.
Tim E. on 10/17/2015
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Tim said the business did a good job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 10/14/2015
Review Created: 10/17/2015
This review was collected via phone interview by Customer Research Inc.
Trish K. on 10/07/2015
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Spoke with Patricia. She said they always do what they say. They are very polite and wonderful.
Vehicle: Honda Element
Category: Service
Service Date: 10/01/2015
Review Created: 10/07/2015
This review was collected via phone interview by Customer Research Inc.
Bud H. on 10/06/2015
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Bud said this business has excellent service. Chad and the rest of the staff always treat him well.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/03/2015
Review Created: 10/06/2015
This review was collected via phone interview by Customer Research Inc.
Larry C. on 09/26/2015
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Larry said the employees at this business always take good care of him, and he appreciates that. They always provide their service well, he trusts their service, and he has recommended them to others.
Vehicle: Toyota Matrix
Category: Service
Service Date: 09/14/2015
Review Created: 09/26/2015
This review was collected via phone interview by Customer Research Inc.
Pat M. on 09/25/2015
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"Toyota"
The service was fast and the people very friendly.
Vehicle: Toyota Camry
Service Date: 09/24/2015
Review Created: 09/25/2015 07:12 AM
Don P. on 09/17/2015
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"Trust/personnel"
You guys are my new choice to take care of my vehicles since last year.
Vehicle: Lexus RX 350
Service Date: 09/15/2015
Review Created: 09/17/2015 09:20 PM
Michael M. on 09/15/2015
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Michael said this business treats him well.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 09/14/2015
Review Created: 09/15/2015
This review was collected via phone interview by Customer Research Inc.
Ken C. on 09/11/2015
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Ken said the work at this business was done well and he was very satisfied with the work.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 09/10/2015
Review Created: 09/11/2015
This review was collected via phone interview by Customer Research Inc.
David J. on 09/05/2015
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David said the business provides great service for a super good value. Chad provided exceptional customer service.
Vehicle: BMW Z4
Category: Service
Service Date: 09/03/2015
Review Created: 09/05/2015
This review was collected via phone interview by Customer Research Inc.
Terry F. on 09/02/2015
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"usual care and great service"
It's always to be listened to and serviced promptly and courteously. Clint did a great job running the front and garage!
Vehicle: Chevrolet HHR
Service Date: 09/01/2015
Review Created: 09/02/2015 07:48 PM
Jeffrey S. on 08/25/2015
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Jeffrey said the business handled him pretty well.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/21/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Mark W. on 08/23/2015
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"excellent customer service"
Auto Care USA does everything from handling scheduled major maintenance to installing parts I brought in that I decided could not do myself.

Thanks Danny and Chad!
Vehicle: Volkswagen Jetta
Service Date: 08/22/2015
Review Created: 08/23/2015 07:30 AM
Ron D. on 08/21/2015
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Ron said he is pleased with his overall experience with this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/19/2015
Review Created: 08/21/2015
This review was collected via phone interview by Customer Research Inc.
Bill C. on 08/21/2015
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Bill said the business always does a good job and they are very prompt.
Vehicle: Mazda CX-5
Category: Service
Service Date: 07/28/2015
Review Created: 08/21/2015
This review was collected via phone interview by Customer Research Inc.
Stephine H. on 08/19/2015
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Stephanie said this business did a great job. They were fast, friendly and had good prices.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 08/17/2015
Review Created: 08/19/2015
This review was collected via phone interview by Customer Research Inc.
Grant C. on 08/13/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Grant said he was told he would receive a call about his vehicle today but he never heard from them. He is unhappy with this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/15/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Eric E. on 08/13/2015
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Eric said the service was really good, quick, and he got what he needed.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/11/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 528 in total