Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

430 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


NP
Nancy P.
Bluffton, IN
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Nancy said they have been good to her when ever she needed help and he is a good mechanic.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Huntington, IN
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Spoke with Rebecca. She said the staff did what she asked them to do. The price they quoted was true and she had no complaints.
This review was collected via phone interview by Customer Research Inc.

JC
JEANNE C.
Decatur, IN
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
the owner
So nice and honest to everyone

DS
Dan S.
Fort Wayne, IN
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Dan said he asked the staff to call him back when his vehicle was done, but they didn't do that. He had to call himself to find out that the service had already been completed.
This review was collected via phone interview by Customer Research Inc.

JB
Jodi B.
Portland, IN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jodi said they got him in right away. They fixed his vehicle for a decent price.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Decatur, IN
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Andrew said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AB
Amber B.
Bluffton, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Amber said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Bluffton, IN
Cadillac Escalade
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
John said he was satisfied with what they did at this business.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Bluffton, IN
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Bob said this technician is tops, he does everything well, knows what he's doing, does an excellent job and Bob has no complaints.
This review was collected via phone interview by Customer Research Inc.

SW
Shirley W.
Fort Wayne, IN
INFINITI Q50
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Shirley said that the business provided fast, excellent service,
This review was collected via phone interview by Customer Research Inc.

AG
Andrea G.
Bluffton, IN
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Andrea said they are very helpful and they explained everything really well.
This review was collected via phone interview by Customer Research Inc.

CF
Christopher F.
Keystone, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Christopher said the mechanic was really nice and he was also very thorough.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portland, IN
Ford Taurus
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/06/2018
Great customer service but not so hot on repairs
I had an oil change, tire rotation and tire repair and front brakes fixed. I got my car Monday afternoon and drove home which is 27 miles one way. I drove back to work on Tuesday and home again. On Wednesday which was my day off, I went to Muncie to get groceries and when I pulled into a parking space I smelled something hot. I got out and checked my oil and found it to barely have any oil on the tip of the dipstick. I decided to take a video of it so someone would believe me. Muncie is at least another 27 miles from my house so I am surprised that I didn't blow up the engine. I have come to the conclusion that either whoever filled my car with oil never got all of it in, or they stripped the oil plug and I am leaking oil from it or I have a leak in my oil pan. No matter what, this should have been caught. Someone should have followed through.

JC
JEANNE C.
Decatur, IN
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Auto Dr
Excellent service and the people who work on your car explained everything thay did.

AM
Amy M.
Uniondale, IN
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Amy said the service was great and the staff worked within her budget.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Bluffton, IN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tom said they always treat him well at the business. They all do a good job.
This review was collected via phone interview by Customer Research Inc.

CJ
Craig J.
Fort Wayne, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Craig said this business is a very good place to go. He trusts them, and they have never steered him wrong.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Bluffton, IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ron said the service at this business was done as promised, on time, and at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Bluffton, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Nancy said she always receives friendly, excellent and timely service.
This review was collected via phone interview by Customer Research Inc.

DC
Dennis C.
Bluffton, IN
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Dennis said he likes staff member, Joe. He said he'll come down to get his vehicle, so he doesn't have to worry about getting it there, and he brings it back after it's been serviced.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 430 in total