Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

460 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


AN
Angie N.
Bluffton, IN
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Angie said the front desk was really nice and considerate. The technicians gave her a ride home and came back and picked her up when her vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

IH
Idella H.
Bluffton, IN
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Idella said they have been very good. They do everything she asks of them plus some extra.
This review was collected via phone interview by Customer Research Inc.

SH
SCOTTY H.
Ossian, IN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Honest, Reliable, Customer service is A1
Auto Doctor is definitely my goto shop, If I'm not able to repair whatever myself, the first place i call is them. They are honestly one of the best shops around in my opinion. I took my car in for an alignment and they performed a front end inspection before doing so and later called to tell me that they wont align it due to some bad parts, that won me over then and there as they could've done it and just taken my money. I had them replace some bearings that i bought they went bad after bout 100 miles and Auto Doctor let me bring it in to verify it wasn't their fault or anything along those lines, they replaced them with ones they bought and was nice enough to realign without the double charge. Super nice people, amazingly honest for a repair shop, overall 10/10 would go back again and again. Quality work, quality people. One of the only shops i trust and would recommend to just about anyone.

KP
Kenny P.
Ossian, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Kenny said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

NP
Nancy P.
Bluffton, IN
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Nancy said that the place was good and it takes care of her vehicle well.
This review was collected via phone interview by Customer Research Inc.

DE
Deb E.
Bluffton, IN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Deb said they always do a good job and they are able to get her in right away
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Bluffton, IN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Bob said the technicians did what he wanted and did a good job. The work is done excellent. He knows what he is doing.
This review was collected via phone interview by Customer Research Inc.

ES
Eva S.
Ossian, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Eva said she's happy with the service and everyone was very friendly.
This review was collected via phone interview by Customer Research Inc.

JD
Joel D.
Bluffton, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Joel said he is satisfied with the service. He has not had any problems so far.
This review was collected via phone interview by Customer Research Inc.

JL
Jerry L.
Bluffton, IN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Jerry said the staff did a great job for him.
This review was collected via phone interview by Customer Research Inc.

FL
Fernando L.
Fort Wayne, IN
Dodge Challenger
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/03/2018 Category: Service
Spoke with Stephanie. She said things got a little out of hand when her vehicle was supposed to be ready. The mechanic had the parts but the air-conditioner stopped working so that had to be fixed. She appreciates how everyone was very and courteous.
This review was collected via phone interview by Customer Research Inc.

MA
Mohamed A.
Bluffton, IN
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/02/2018 Category: Service
Mohamed said the vehicle check engine light had to be reset again. He is concerned that something is not right.
This review was collected via phone interview by Customer Research Inc.

JE
Joni E.
Bluffton, IN
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Joni said they do good work.
This review was collected via phone interview by Customer Research Inc.

JF
Jerry F.
Bluffton, IN
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Spoke to Shirley. She said they have used them for years.
This review was collected via phone interview by Customer Research Inc.

KB
Kip B.
Uniondale, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kip said he's very happy with the service and the work was done in a prompt manner.
This review was collected via phone interview by Customer Research Inc.

BA
Bill A.
Ossian, IN
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Bill said the service was good.
This review was collected via phone interview by Customer Research Inc.

TN
Tom N.
Ossian, IN
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Tom said he has always used this business. He gets along with them, and he is treated fairly. He has already recommended this place. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Bluffton, IN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Dan said he was in and out, the cost came back under estimate and the work was completed in less than 2 hours.
This review was collected via phone interview by Customer Research Inc.

NP
Nancy P.
Bluffton, IN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Nancy said the service was good.
This review was collected via phone interview by Customer Research Inc.

KT
Kyle T.
Bluffton, IN
Ford
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Kyle said it took too long to get the parts in.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 460 in total