Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

227 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 8 months ago

Reviews


ME
Marvel E.
Fair Haven, MI
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Marvel said the staff at this business is always very nice, and she is very happy with the services provided.
This review was collected via phone interview by Customer Research Inc.

AF
Adam F.
Casco, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Adam said they did a great job.
This review was collected via phone interview by Customer Research Inc.

EL
Earl L.
Marine City, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Earl said the service was good. It was done quickly.
This review was collected via phone interview by Customer Research Inc.

DL
Dick L.
Casco, MI
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Dick said it was fine and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Fair Haven, MI
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Jessica said the service was really nice. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

PC
Penny C.
Casco, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Penny said everything was great and she recommends the business.
This review was collected via phone interview by Customer Research Inc.

HH
Harold H.
Algonac, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Harold said he always goes to the facility. They are great.
This review was collected via phone interview by Customer Research Inc.

DS
Derek S.
Fair Haven, MI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017
Quality Repair, fit in to help my schedule
Auto Dr consistently provides quality work for me. They are not the absolute lowest price, but their prices are fair and the work is done on time and as expected. That will keep my loyalty over a few dollars less anytime. Thanks Dustin and crew, keep up the good work and customer service.
Dustin R., Owner from Auto DR. responded on 01/12/2018

Thank you Derek for the awesome review!  


NB
Nick B.
Algonac, MI
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Nick said they were quick and thorough. They got the job done.
This review was collected via phone interview by Customer Research Inc.

SD
Sally D.
New Baltimore, MI
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2017
Dependable & honest service
Dustin & John are awesome mechanics and always stand behind their work. Dawn is always so pleasant when you call. Won't trust my cars to anyone else! Thanks for keeping my 15-year old car in great running shape!
Dustin R., Owner from Auto DR. responded on 01/12/2018

Thank you Sally for being such a great customer!  We really appreciate your support!


DS
Debby S.
New Baltimore, MI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Job well done
Always able to do a job completely and in a timely manor. Thank you for your service.
Dustin R., Owner from Auto DR. responded on 01/12/2018

He are so happy that we could help!  Thank you for the great review.


TK
Tom K.
Marine City, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Tom said the business did exactly what he wanted them to do in a timely manner. He will be using them again.
This review was collected via phone interview by Customer Research Inc.

WR
Woody R.
Michigan
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Woody said he is satisfied with the quality of work.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Casco, MI
MINI Cooper Countryman
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Andrew said the experience was good. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

SW
Sandra W.
Algonac, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
Awesome communication, honest, trust worthy
Could not ask for better people Dustin is a very friendly guy and will answer any questions you have.
Dustin R., Owner from Auto DR. responded on 11/11/2017

Thank you Sandra!  We try to keep our customers as informed as possible through the repair process.  We appreciate your kind works and hope to see you here at the shop in the future!!


PM
Paul M.
East China, MI
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Paul said this business was good but his vehicle is still pulling to the left.
This review was collected via phone interview by Customer Research Inc.

SB
Shirley B.
Harrison Township, MI
Saturn Relay
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017
They are all wonderful people that try and achieve their best at what they do.
The people at Auto Dr. always make me feel I can trust them with fixing my car and doing it right. They are all wonderful people to do business with, and make you feel like you are the most important person. Thank you all. I would never take my car anywhere else to be fixed
Dustin R., Owner from Auto DR. responded on 11/11/2017

Thank you for being such a great customer Shirley.  We enjoy your every visit!  


RC
Rob C.
New Baltimore, MI
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Rob said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

DD
Debbie D.
Algonac, MI
Ford C-Max Energi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
Excellent service team all the way around
I called ahead to get a quote. I was able to ask questions and set up an appointment for that afternoon. The price was the same as the quote I received on the phone. Really nice people, great service and a very happy customer here! They also set up my service records online. Great attention to detail.
Dustin R., Owner from Auto DR. responded on 11/11/2017

Thank you for giving us the oppurtunity to help you out Debbie!  We appreciate the great review!!


ME
Marianne E.
Fair Haven, MI
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Marianne said this business is always very kind and helpful. They fix all problems.
This review was collected via phone interview by Customer Research Inc.