Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

24 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


BP
Brian P.
Macomb, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Brian said that he has been using the place for years.
This review was collected via phone interview by Customer Research Inc.

KW
Kendall W.
Macomb, MI
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Kendall said the service at this business was upfront and had no hidden costs.
This review was collected via phone interview by Customer Research Inc.

BM
BETTY M.
Macomb, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Great service
Friendly people , great service. We have always had great experiences here.

SB
Steven B.
Michigan
Ford F-150
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/18/2019 Category: Service
Steven said that the facility diagnosed his vehicle and charged him to do so, then fixed what they found and charged him to repair it without combining the two charges, then returned his vehicle with the check engine light on. When he returned and approached them about it, they would not reset the light for him.
This review was collected via phone interview by Customer Research Inc.
Terry C. from Lakeside Auto Care responded on 04/23/2019

Steven sorry about the miscommunication, The diagnostic fees are seperate from the repairs. Sometimes we are able to wave that diagnotic fee depending on how long it takes. 
The vehicle came in for a no start condition and was repaired with a fuel pump module, so there was no need to check the engine light at this time. We dont like to just erase and clear the codes without diagnosing why the light is on. 
But like I said when we spoke ,bring it down and I would check that out for you for no diag fees .. 
Thanks 


AS
ANN S.
Sterling Heights, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Fast service
I requested my car be ready by a certain time. They called me 1-1/2 hours prior and said it was done and I could pick it up anytime. Friendly, fast and reasonably priced.

JF
John F.
Michigan
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
John said the staff was did what was asked in a quick and efficient manner.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Michigan
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Alex said he always recommends this business.
This review was collected via phone interview by Customer Research Inc.

OJ
OLIVIA J.
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Great service
Great service friendly staff welcoming atmosphere

NJ
Natalie J.
Utica, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Spoke with Adam. He said he loves bringing his vehicles there.
This review was collected via phone interview by Customer Research Inc.

ST
Sonny T.
Macomb, MI
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Sonny said they took his vehicle in on time. They did an excellent job. The service was finished quickly. Their prices are reasonable. He was extremely pleased
This review was collected via phone interview by Customer Research Inc.

GF
GWENDOLYN F.
New Baltimore, MI
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Awesome Auto Care Service
I wouldn't take my car anywhere else!!
⭐⭐⭐⭐⭐

Verified Customer
Armada, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Excellent care
I have been a client of Lakeside Autocare for many years. They are always reasonably priced, timely, and honest. They do great work and I appreciate it every time.

AB
Anthony B.
Michigan
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Anthony said they did a good job. They were quick.
This review was collected via phone interview by Customer Research Inc.

RP
RICHARD P.
Macomb, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Phil was very informative and didn't try to upsell me.
I have been going to Lakeside Auto Care for more than 15 years.
Terry, Phil and the gang treat you right.
They are honest and never push something your car does not need.
T

TK
TIM K.
Washington, MI
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Great service.
As always, I had the best service at Lakeside Auto Care. They do only what is needed; you never feel as if you are getting ripped off. They communicate so you are always in the loop as to the cost of the service, timing of how long they'll have your vehicle and just overall great customer service.
I highly recommend them for your auto needs.

SD
SANDRA D.
Utica, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Great Service
I have used Lakeside Auto Care for years and they are always friendly with great service and reasonable prices.

KC
Ken C.
Michigan
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Ken said they are really good. The service was prompt. Their staff is friendly.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Michigan
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
John said the business did the exact service he asked for. They were fair and reasonable with the price, and had his vehicle done in an expedient manner.
This review was collected via phone interview by Customer Research Inc.

JM
JIM M.
Macomb, MI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Oil and filter change
Yesterday I brought my car in to get the oil and filter changed. The tech did a great job, it was quick and efficient. the car was returned to me nice and clean.

SC
Stefano C.
Michigan
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Stefano said the business turned his rotors and the work was great.
This review was collected via phone interview by Customer Research Inc.

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