Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

145 Reviews

99% Would Recommend
Latest Review 9 months ago

Reviews


GM
George M.
Lexington, KY
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12/01/2017
Service / Friendship / Best people ever / Thanks Mike!!
Auto Excel in Lexington, Ky., not only knows how to work on every day vehicles, they know how to work on modified vehicles such as mine. I have an 85 jeep cj7 with aftermarket multi port fuel injection kit / aftermarket brake system / Currie built rock jock Dana 60 / everything. This place evolves to the customers needs and they do it perfectly! I consider this place family and always will. Always! I've been with Auto Excel since around 2010. On a personal note: I enjoy going in and just chatting with staff and saying hey to people that treat me right. Thanks Mike!!!

JB
Jo B.
Nicholasville, KY
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11/24/2014
Honest & Skilled
Hard to find an honest auto repair & maintenance facility-- this is it. Finally a place where the only work recommended coincides with the diagnostic findings your vehicle actually needs-- and it's done correctly.

DS
Dallas S.
Lexington, KY
Ford Explorer
Verified
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10/30/2012
Great Service
Previously had some minor maintenance completed, this time needed a new transmission and Auto Excel did an excellent job. I highly recommend them. Their expertise and customer service are second to none.

LM
Lawrence M.
Lexington, KY
Ford Escape
Verified
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10/28/2012
Rescue
Again, to accomodate the work schedules of two people, te friendly staff at Auto Excel adjusted their busy schedules to rescue my wife from the side of the road due to a dead battery in her car, make sure she returned safely to their garage where the battery issue was resolved and an oil change was fitted into their schedule. Need I say more.........thanks!

LF
Larissa F.
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2012 Category: Service
Larissa said the business did not do anything outstanding but they did a good job.
This review was collected via phone interview by Customer Research Inc.

GD
Gregg D.
Suzuki Aerio
Verified
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10/18/2012 Category: Service
Gregg mentioned a friend recommended the business. He didn't have any problems. They were more than happy to work with him. He needed to park his vehicle in their lot for a couple days and they were okay with that. It was just a fine experience.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Service
David said his vehicle was diagnosed incorrectly.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Nissan Sentra
Verified
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10/16/2012 Category: Service
Joe said he had a good experience going to this business.
This review was collected via phone interview by Customer Research Inc.

PK
Paula K.
Jeep Grand Cherokee
Verified
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10/15/2012 Category: Service
Spoke with Guy. He said the business did the job well.
This review was collected via phone interview by Customer Research Inc.

PW
Pamela W.
Lexington, KY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2012 Category: Service
Pamela said they were very friendly and customer service oriented. They were also very willing to help.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Lexington, KY
BMW 750Li
Verified
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09/28/2012 Category: Service
John said the business is very good and they do unbelievable work.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Raceland, KY
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2012 Category: Service
Michael said he had to bring his vehicle back a couple of times for the same issue. He chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

ZB
Zachary B.
Lexington, KY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2012 Category: Service
Zachary said they are very hospitable and he was well taken care of.
This review was collected via phone interview by Customer Research Inc.

JC
Jamie C.
Lexington, KY
Hyundai Elantra
Verified
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09/19/2012
Great Service & Value!
Auto Excel is a gem of an auto repair shop. While my oil was getting changed, the co-owner gave me a tour of his shop and gave me excellent auto advice. They accidentally quoted my oil change without the price of the filter, and they held true to their quote instead of upping the price after discovering their mistake. I give them an A+ and will be going back.

LN
Lawrence N.
Lexington, KY
Buick LeSabre
Verified
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09/18/2012 Category: Service
Lawrence said they were very good.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Lexington, KY
Nissan 370Z
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2012 Category: Service
Barr said the price was pretty good and the time to have it done was quick. However, he can still hear a noise coming from the front right tire.
This review was collected via phone interview by Customer Research Inc.

WW
Wilbur W.
KY
Ford Pickup
Verified
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09/14/2012 Category: Service
Wilbur said that he is a repeat customer and that this business has good service.
This review was collected via phone interview by Customer Research Inc.

GC
Gale C.
Lexington, KY
Hyundai Sonata
Verified
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09/13/2012
Great Place to know
Took my car in for transmission problems. Other shops said I would probably need knew transmission. Excel said it sounded more like a censor, They were right. They saved me a few thousand dollars. Their cost was very low and great. This is where I will be taken my cars from now on.

NK
Nicole K.
Richmond, KY
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2012 Category: Service
Nicole said this business serviced her vehicle quickly and to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

KR
Kevin R.
Corinth, KY
Chevrolet Suburban
Verified
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09/12/2012 Category: Service
Kevin said he has worked with Mike and the other guys before. He is always satisfied. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 145 in total