Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1113 Reviews

96% Would Recommend
Latest Review 8 days ago

Reviews


DA
DAVIDA A.
Winchester, KY
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Great Service!
Scheller Automotive is the only place I’ve ever taken my Mercedes. They are very knowledgeable and they always explain everything to me in detail. On my last visit I was in a bit of a rush and they got me in and out quickly. I highly recommended Scheller Automotive!

BC
Buck C.
Frankfort, KY
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Buck said the business did what they said they would in a timely manner.
This review was collected via phone interview by Customer Research Inc.

YW
Yvette W.
Lexington, KY
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Yvette said she had good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lexington, KY
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Great guys
The guys at Scheller are always friendly and provide great service in a timely manner!! Such a refreshing difference compared to my past dealership experiences!!

Verified Customer
Lexington, KY
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018
Nice job
They have somewhat fixed my electrical issue but I am missing my radio which is why they said the Proven still sometime exist but as long as they fix it right if it’s not they will be my new go to shop.

GC
Gerald C.
Richmond, KY
Mercedes-Benz E500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Gerald said the business always does great quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Lexington, KY
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Judy said it was a good and bad experience. She took her 2nd vehicle in to be detailed on Monday, and by Thursday, they still had not started on it. It is a handicap vehicle. She had to pick up her vehicle, but she is always happy with their work.
This review was collected via phone interview by Customer Research Inc.

JS
Julie S.
Winchester, KY
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Julie said the business was very economical, and it would be nice to have a better waiting room.
This review was collected via phone interview by Customer Research Inc.

JA
Justin A.
Richmond, KY
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Justin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Rey G.
Lexington, KY
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rey said everything was good. The employees were quick and thorough. They went above and beyond. He appreciated it.
This review was collected via phone interview by Customer Research Inc.

LH
Lauren H.
Lexington, KY
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Lauren said the business has good customer service and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Lexington, KY
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jesse said Greg is great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lexington, KY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
First Time
Great Service as First Time Visit. Very friendly people. Took us in immediately and did quick diagnosis. Found issue and fixed in reasonable time & cost. Going back again.

JS
JENNY S.
Lexington, KY
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Superior Service
I was new in town and found out there was no true Land Rover dealership in Lexington. I was very disappointed about that. I had a red caution light cone on.... needed a place close to look into this , and found out about Scheller Automotive!!
Greg was extremely nice over the phone, was able to get me right in to diagnose the problem ( or lack there of thank God), staff were extremely friendly, and Greg was very thorough explaining things to me. Before leaving, I booked my 60,000 mile service with them. I’m very happy to of found Scheller here in my new home town!!
Thank you

Verified Customer
Lexington, KY
Mercedes-Benz 300D
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Very positive
The right work at the right price

RK
ROBIN K.
Lexington, KY
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Great Service
I have a 2001 Mercedes SLK 230 that had a few maintenance issues so I took it to Scheller. They answered all my questions and looked at all my concerns. Although the parts arrived later than expected the mechanics stayed late to get my vehicle fixed and it was a nice surprise to see they even cleaned my car up for me. Overall it was a great experience and I'll be back for any issues that arise in the future.

GD
GARY D.
Lexington, KY
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
friendly ness, professional serice and most of all the pricing.
outstanding

JN
Jimmy N.
Lexington, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Jimmy said the employees provided consistent service. The work was reliable.
This review was collected via phone interview by Customer Research Inc.

MJ
Mellissa J.
Kentucky
Mercedes-Benz E300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Melissa said that everything went well at the facility, they were on time, the vehicle is fine and their prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

JY
John Y.
Lexington, KY
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
John said the business was reasonably priced, the staff were very knowledgeable and they also provided excellent service. However, he said he needed to take his vehicle back in for a problem.
This review was collected via phone interview by Customer Research Inc.