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SureCritic / Auto Repair / Auto-Lab Complete Car Care Center of Mt. Pleasant
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Auto-Lab Complete Car Care Center of Mt. Pleasant

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(296 Reviews)
71
Write a Review

Score Details

5 stars
81%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
71
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(989) 772-1720
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
402 N Mission St Mt Pleasant, MI 48858
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Affiliations

Auto-Lab Complete Car Care Center of Mt. Pleasant's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(296 Reviews)
Write a Review
Recent Reviews
MS
gravatar
MATT S.
MIDLAND
Toyota Tundra SR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great Place
The staff were very easy to work, very accommodating, and know their stuff. The quickly determined the cause of an ongoing issue that had eluded some other mechanics. Overall, it was a great experience and I would definitely recommend them to my friends.
KT
KALEB T.
Mt. Pleasant
Hyundai Accent GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Great
Great service, helpful, kind, conscious of customer.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 07/07/2025 07:36 AM

Awesome to hear you had a great experience with us! We aim to keep the kindness levels high while taking care of your ride.

JF
JEFF F.
WINN, MI
Ford Escape SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
9
Service review
They were fast, friendly, and provided professional service.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 07/07/2025 07:35 AM

We appreciate your feedback about our fast and friendly service. It's great to hear you had a positive experience with us!

RW
RAYNARD W.
Mt. Pleasant, FL
Hyundai Accent GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Excellent service
Great group of guys and working environment is perfect.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 07/07/2025 07:28 AM

We appreciate your feedback on our team and environment. It's great to know you had a positive experience with us.

DM
DOTTIE M.
Mt. Pleasant, MI
Dodge Journey R/T
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
I've had a good experience every time I have brought my journey to Auto Lab
We bring our vehicle's to Auto Lab because the guys are knowledgeable and take care of them as if they were their own
I've been coming here for a few years now and never had any issues with them
First it was just oil changes because we're in the club but then they started to tell me there was other things wrong and when I went to my manic they were right so so next time since it was already there I just had them fix it so now I have everything done there and I'm very pleased with there work
Their all pleasant guys to get along with in side and even outside the shop and they get to know their customers
So yes I would recommend auto lab to anyone looking for any kind of work or oil change on their vehicle
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/30/2025 06:47 AM

We appreciate your continued trust in us and are glad our team's expertise and customer service have made a positive impression. Your recommendation means a lot to us.

AM
AL M.
Mt. Pleasant, MI
Chrysler Sebring Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Car repair
Great service , fair price
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/30/2025 06:46 AM

We appreciate your support and are glad you were satisfied with our service and pricing. Your feedback means a lot to us.

AM
ASHLEY M.
SHEPHERD, HI
Kia Seltos S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Great place will continue using
LOVE coming here! They always work around my schedule and get me in when they can! The staff are great always nice and respectful! Where you wait during your oil change is clean and nice… they do GREAT work and it’s worth every penny! Brian and the rest of the team are amazing and I cannot recommend this place enough!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/16/2025 09:43 AM

We appreciate your positive feedback and are glad to hear you value our service and cleanliness. Your recommendation means a lot to us.

BB
BETHANY B.
Mt. Pleasant
Chevrolet Malibu LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Amazing!
I will definitely be recommending auto-lab. They did an amazing job with my vehicle. I really loved the fact that they did a full vehicle inspection and gave me alot of information. They were able to start working on my vehicle quickly and everything was completed in a timely manner. The customer service was great as well and very knowledgeable. I would recommend this place.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/16/2025 09:32 AM

We appreciate your recommendation and are glad to hear about your positive experience with our thorough inspection and customer service. Your feedback is invaluable to us.

TS
TERRY S.
Mt. Pleasant, MI
Ford F-150 Lariat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Happiness with oil change
It would not be any different than the last 3 or 4 that I completed. The staff is friendly and knowledgeable. The do a through job and always let me know if they find a problem.
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 06/16/2025 09:11 AM

We appreciate that you take the time to give positive feedback about our friendly and knowledgeable staff, as well as our thorough service. Your continued support means a lot to us.

MB
MICHAEL B.
HARRISON
Ford F-150 XLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
They surpassed my expectations by getting vehicle into service and catching future problems
Five stars
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 05/19/2025 11:58 AM

We appreciate your positive feedback and are glad you had a great experience with us. Your support is valued.

MW
MIKE W.
Mt. Pleasant
Ford Mustang Base
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Doing alignment on a classic car!!
Professional, honest on diagnosis, stated problems in words that I could understand!! Did not scam me!!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 05/12/2025 07:55 AM

We appreciate your feedback and are glad to hear you found our service professional and straightforward. Your trust is important to us.

JC
JOYDEEP C.
Mt. Pleasant
Honda CR-V Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent service
The service was excellent
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 05/05/2025 12:17 PM

We appreciate your positive feedback regarding our service. Your support encourages us to maintain our high standards.

BM
BAILEY M.
Mt. Pleasant
Pontiac Vibe AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
9
Tube Repair
Super helpful! One of my car parts is no longer manufactured and they were quick and efficient with finding another part to substitute! Super helpful and kind staff!
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/21/2025 07:24 AM

We appreciate your feedback and are glad our team could assist you in finding a solution for your car. Your satisfaction is important to us.

PS
PAIGE S.
Mt. Pleasant
Ford Fusion SEL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
verified customerVerified Customer
0
Too expensive
Too expensive
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:54 AM

We understand your concerns regarding pricing and appreciate your feedback. We're continually assessing our services to provide value while maintaining quality.

WM
WENDY M.
Mt. Pleasant
Chevrolet Equinox LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
9
Excellent
Excellent service
Cullen S. from Auto-Lab Complete Car Care Center of Mt. Pleasant responded on 04/14/2025 11:53 AM

We appreciate your feedback and are glad you received excellent service. Our team is dedicated to maintaining high standards for all our customers.

Displaying Review 1 - 15 of 296 in total
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