Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

537 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


RW
Ronald W.
North Carolina
Verified
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09/10/2018 Category: Service
Ronald said they fixed his issue going over and beyond. He is very satisfied, They showed a lot of concern and have great customer relations. They are friendly and keep a smile on their face. They explained his future options to him.
This review was collected via phone interview by Customer Research Inc.

SF
Spurgeon F.
Raleigh, NC
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08/09/2018
Excellent Service
My daughter, Faith, is home from school and driving my old car for her two jobs. Immediately after getting new tires put on the car, a 1997 Mercedes Benz C230, there arose a problem. The engine was revving but the car was barely moving. She called me and based upon reviews I told her to take it to Auto Performance Center. She remembered that I told her to never let the tachometer needle go into the red. She is 19 and could have easily been taken advantage of as many folks do with women in these situations.

As a worried dad, I was initially put at ease when the first thing that she told me is that they were driving the car to figure out the issue. Smart. The tech got back. He explained it to her. She called me and they explained it to me. I went by as they were closing to check on her and the situation. She was comfortable and at ease. The guys were friendly and the one handling her car was knowledgeable--to geek status!

He was right in his assessment and the drive verified what the computer analysis told him. I let them know that they had put me at ease even before I got there about my daughter's predicament. They said that they treated her the way that they would want someone to treat women in there family. They stated that she could drive the car and bring it back the next day and it would be repaired. She did and they did in short order. She has not had a problem with the car since.
I was satisfied and impressed with them and their work. They are fun guys, too!

HS
Henry S.
North Carolina
Nissan Frontier 2WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Henry said when he arrived to the business at his appointment time, they took another customer instead of him. He said Dan was real nice though.
This review was collected via phone interview by Customer Research Inc.

RL
Ramona L.
North Carolina
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ramona said she got an appointment, they did the assessment, got parts, and did what needed to be done the same day while she waited.
This review was collected via phone interview by Customer Research Inc.

FB
Faith B.
North Carolina
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Faith said she had great service and the staff explained everything to the best of their ability for her to understand.
This review was collected via phone interview by Customer Research Inc.

WW
Warren W.
Garner, NC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Spoke with Harold, Warren's son. He said the business does excellent work. They are very reliable. The people there are very nice and cordial. It is a pleasant business.
This review was collected via phone interview by Customer Research Inc.

PC
Pamela C.
North Carolina
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Pamela said their diagnostics were really great.
This review was collected via phone interview by Customer Research Inc.

AT
Anita T.
North Carolina
Mazda B3000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Anita said she has used this business for over 20 years. She has already recommended them. The employees are straight-forward, they tell what they're going to do, when, and then they do it. They are usually on the mark with the prices. They are honest.
This review was collected via phone interview by Customer Research Inc.

AW
Angela W.
Garner, NC
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Angela said the business provided quick and personable service. The gentleman who inspected her vehicle was awesome.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Winterville, NC
Saturn Astra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
David said he felt the business' staff took good care of him, even though he didn't pass inspection. They helped him do everything he needed to, and answered some other questions he had. He will probably be back. They were quick and convenient.
This review was collected via phone interview by Customer Research Inc.

VS
Victor S.
North Carolina
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Victor said the staff was friendly and treated them well.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Garner, NC
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Michael said the mechanic only did work that was needed, which was nice.
This review was collected via phone interview by Customer Research Inc.

AB
Allen B.
North Carolina
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Allen said that the staff at the place is friendly, helpful and do quick work while staying on schedule.
This review was collected via phone interview by Customer Research Inc.

LB
Lawrence B.
Raleigh, NC
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lawrence said the staff did a good job. They were fast, good and efficient.
This review was collected via phone interview by Customer Research Inc.

AB
ALVIN B.
Raleigh, NC
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Fantastic Job
I really enjoyed the environment and love the service rendered thanks gentlemen keep up the good work

AD
Alton D.
North Carolina
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Alton said he has been to the business several times and had a lot of work done there.
This review was collected via phone interview by Customer Research Inc.

JM
JEREMY M.
Clayton, NC
Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Knowledgeable, caring service
These guys went over and above to make sure my vehicle was properly diagnosed and repaired. When they discovered additional problems they worked with me to charge a better than fair price for the work that was performed.

DR
David R.
North Carolina
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
David said this business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

RF
Roy F.
Garner, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Roy said the business provided him with great service. The staff members are polite and answer all questions he has.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
North Carolina
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Matthew said his overall experience was good. They got him in and out.
This review was collected via phone interview by Customer Research Inc.