Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 606 Reviews )

97% Would Recommend
Latest Review 22 days ago

Reviews


SG
Sue G.
North Carolina
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Sue said that she went in to the place, was given details on what was needed and made her decisions on what she wanted to get done that day. They got right to work and got her vehicle out quickly.
This review was collected via phone interview by Customer Research Inc.

MD
Medina D.
North Carolina
Audi Q5
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/11/2019 Category: Service
Medina said the communication and the time frame was off. The charged her a hazard fee which she did not understand. Other than that, the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

LW
Lawrence W.
Raleigh, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Lawrence said he likes the service. The staff is friendly, quick and efficient.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Truck serviced
Always do a great job, building looks great too!

WB
William B.
North Carolina
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
William said the staff were timely. They picked him up and dropped him off, They were professional and have good prices. Steve and Don are amazing.
This review was collected via phone interview by Customer Research Inc.

JR
JASON R.
Raleigh, NC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Fast and trustworthy service
I had a check engine light on and couldn't pass inspection. The cost was about average for the job and was well done. My car is running better than before and they got it done fast.

TJ
Timothy J.
North Carolina
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Timothy said the business was very friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

CH
Curt H.
Clayton, NC
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Curt said he thought they did a good job.
This review was collected via phone interview by Customer Research Inc.

BW
Beth W.
North Carolina
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Spoke with Beth's husband. He said the staff did correctly everything that they asked for and they are very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

BD
Barkley D.
Garner, NC
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Barkley said that they are friendly and explained everything well. They did what he needed, were helpful and fast.
This review was collected via phone interview by Customer Research Inc.

JP
Jackie P.
North Carolina
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Jackie said this business was above average, she was very pleased and she appreciates Teresa and Don. She said she called in, they asked her to come in and had her vehicle done within two hours. She added the customer service, the pricing, and turnaround in the work was great.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
North Carolina
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Daniel said they did a good job this time. He stated that 2 years ago, they repaired his vehicle front bearings. He said the wheel was making noise and they told him the bearing was bad. He noted that a wheel bearing should last more than 2 years but he paid $395 for them to put on a new one. He added he would not recommend, because the parts they are purchasing are low quality parts.
This review was collected via phone interview by Customer Research Inc.

BB
Brent B.
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
2005 Hyundai Accent A/C
The A/C on the Accent had been broken for years and allowed to decay, but is working well now, thanks!

JO
James O.
North Carolina
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
James said it's a good place.
This review was collected via phone interview by Customer Research Inc.

WF
Wanda F.
Raleigh, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Great Customer Service
The crew here worked tirelessly to find the solution to my problem for my Hyundai. So far its running better than it has in a while!!

JH
Johnny H.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Johnny said he has been a return customer because of the good work at the business.
This review was collected via phone interview by Customer Research Inc.

BB
Brent B.
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
2005 Hyundai Accent
It is difficult to find a shop that:

* is "honest", (ie willing to fix something they break while servicing your car).
* can diagnose a problem instead of swapping parts and hoping the problem goes away.
* won't fill you with crap about a repair because they think you won't know better

When I was 11 dad told me he would only teach me to drive when I could fix my own car. I have been working on cars since. These days I don't always have the time (or test equipment) to work on modern stuff.

APC's repairs:
* are good
* have never required excessive amounts of time
* follow a good diagnosis
* priced reasonably

APC's explanations of diagnosis & repair have always been spot on

GF
GRACE F.
Fuquay Varina, NC
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Honest & Friendly
I have been coming to Auto Performance center for 5 years and have never felt more comfortable in knowing that I am being treated with honesty and care.

WD
Wynter D.
North Carolina
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Wynter said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
North Carolina
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
David said the employees took care of his vehicle on a dime. They completed the work within a day. They provided extra work at a very little price change.
This review was collected via phone interview by Customer Research Inc.