Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

251 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


GC
GWEN C.
Easley, SC
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
EVERYONE IS IMPORTANT !!!
i'M A LONG TERM CLIENT OF AUTO PERFORMANCE. I'VE NOTICED THE TREMENDOUS GROWTH OF THIS BUSINESS. POSITIVE GROWTH CAN ONLY COME FOR EMPATHY AND COMPASSION FOR EACH AND EVERY CLIENT. THEY ALWAYS AMAZE ME WITH THEIR PROMPTNESS AND CARING WAYS. I HIGHLY PRAISE RICK AND HIS TEAM FOR ALWAYS GOING BEYOND THE NORMAL, TO MAKE EVERY ISSUE RIGHT ....

BG
Ben G.
Simpsonville, SC
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ben said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
Easley, SC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Bill said that the place and Rick have turned out to be a miracle, they have been so helpful with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Easley, SC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Ron said he had used them before and he has been satisfied.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Easley, SC
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/03/2018 Category: Service
Jay said the service was overall bad, and the employees don't communicate. He would not recommend this business for the reasons stated.
This review was collected via phone interview by Customer Research Inc.
RICK H. from Auto Performance Repair & Customs responded on 11/19/2018

I'm sorry we left you with a bad impression with your last visit. I was of the understanding everything had been taken care of to your satisfaction. I'm happy we were able to follow up and work through the misunderstandings, in the end though. We look forward to seeing you return for future services. 
Sincerely,
Rick H.


JM
Josh M.
Liberty, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Josh said the business is straight forward and honest.
This review was collected via phone interview by Customer Research Inc.

JD
Judy D.
Easley, SC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Judy. She said the people were very nice and the place was very clean and accommodating. She was really impressed with them.
This review was collected via phone interview by Customer Research Inc.

CS
Cindy S.
South Carolina
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Cindy said the communication and service were excellent.
This review was collected via phone interview by Customer Research Inc.

TD
Tj D.
Easley, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
T.J. said he always got good work at this place, and a fair price.
This review was collected via phone interview by Customer Research Inc.

LL
Luther L.
Easley, SC
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Luther said this is a great business. The technicians are great people and do great work. He stated he hopes that they will stay in business for a long time.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Easley, SC
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Chris said the service the staff provided was excellent.
This review was collected via phone interview by Customer Research Inc.

JW
Justin W.
Easley, SC
Dodge Magnum
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Justin said he is having a problem with the motor mount since they serviced his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Sky W.
Pickens, SC
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Sky said the people were good and there were no extra problems.
This review was collected via phone interview by Customer Research Inc.

BD
Brad D.
Pickens, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Brad said Rick took his vehicle in quickly. The work was done with quality. The service was good. The work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JG
J. MICHAEL G.
Piedmont, SC
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
New Tires
First time visitor. Had a great experience. Service was very professional and management was very courteous. I will return for other service requirements.

LR
Lee R.
Easley, SC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Lee said he has no complaints,
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
Easley, SC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Bill said that he recommends this business for service. Rick is real good with electrical work.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Greenville, SC
MINI Cooper Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Thomas said the length of time to get the vehicle done was two weeks.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Easley, SC
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Robert said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MI
Makayla I.
Easley, SC
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Makayla said the staff at this business were friendly, they found what was wrong with her vehicle and they fixed it in 1 days time.
This review was collected via phone interview by Customer Research Inc.