Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

177 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Novato, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Good service, always
Excellent service
Great staff
Courtesy
Good qualities service
I been using this repair shop for about more than 10 years I always receive good service and I’m happy to tell others to visit this shop.

JH
Johnnie H.
CA
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Johnnie said the staff take care of his vehicle and he respects their services.
This review was collected via phone interview by Customer Research Inc.

AA
Amelia A.
San Rafael, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Amelia said the business was wonderful, she didn't have to wait long, they got the job done fast, did a good job and they were very good. They had good attitudes and she enjoyed going there when she had problems.
This review was collected via phone interview by Customer Research Inc.

GT
Gustavo T.
Greenbrae, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Gustavo said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
San Francisco, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Greg said he had no issues with the service. He stated the price was fair, and the work was completed quickly.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Sausalito, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019
Accurate, talented, prompt and Nice!
This shop definitely knows their stuff.
Estimates are accurate and they always go the extra mile.
I'm so glad a friend turned me on to this business - It'll be the only shop i'll go to from now on.

MA
Miguel A.
San Rafael, CA
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Miguel said he always receives great service.
This review was collected via phone interview by Customer Research Inc.

BA
Belza A.
San Rafael, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Cheap price
Reasonable price and friendly staffs....

ED
Eric D.
San Rafael, CA
Lexus LX 470 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Eric said the service was great.
This review was collected via phone interview by Customer Research Inc.

JH
Jesse H.
California
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Jesse said he was able to call for a service quote. The employees provided flexible service times. They completed the service quickly. The provided really excellent service. They provided him a service discount on his bill.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
San Francisco, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
James said he was happy with the service and the way they cared for his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
San Quentin
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
window motor
fast and reliable service

DH
David H.
San Rafael, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Auto Repair Specialist's shop is awwwwwsome
My experience with these guys has been excellent ever since I started bringing my car to them. They're knowledgeable, courteous and quick. They are more than fair about pricing too.
I dropped my car off with them early in the morning on my way to work one day. I asked if they could fix/replace some stabilizer bar end links, control arms, front struts and a belt tensioner. I was surprised when I got a text saying the work was finished several hours before the end of my shift.

MG
Margaret G.
Mill Valley, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
These guys are top notch!
I love coming here. They are professional, efficient, honest and friendly. I have always been able to drop my car for service without giving them a lot of notice and they get the job done that day. They communicate clearly what needs to be done and they stick to budget. I have come here for smog tests, too, and they're a fantastic deal. Very customer service-oriented!

PE
Primerose E.
Santa Rosa, CA
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Primerose said she was satisfied with the service she received.
This review was collected via phone interview by Customer Research Inc.

LS
Leonard S.
Stinson Beach, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Excellent Service and Friendly Professionals
Words cannot express the level of service which Yves and Lindsey provide but I will try. I took my 1997 Ford Explorer XLT Limited to Auto Repair Specialist with electrical problems which the dealer said could not be repaired, as needed parts have been discontinued. The problems were making my truck go haywire- auto windows, headlights, sensors and gauges were all being affected and I even received a ticket in San Francisco for my headlights malfunctioning. Yves looked it over and theorized that he could solder some of the components back to functionality and he did it! THAT is UNHEARD of genius mechanical work and I am SO grateful! Additionally, Lindsey is simply one of the most courteous and professional office managers you will ever meet!

Auto Repair Specialist is extremely well named! You can trust them to do excellent work and to provide excellent service!

YA
YaNea A.
Sausalito, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Car service
Very nice folks comfortable seating area and prompt service! I will return for future service 💯

Verified Customer
San Francisco, CA
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
Great Again!
Another great and easy experience at this repair shop, this time for brakes and tires - starting with the drop-ins welcome reception and the attention provided there, through her process and follow up throughout the day, to the affordable pricing/payment for a well-serviced vehicle ---> Reliable place and trustworthy work, plus good value - can't be beat!

AO
Andres O.
San Rafael, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Andres said that everything was great. He stated that the staff is very nice.
This review was collected via phone interview by Customer Research Inc.

JH
Jan H.
Mill Valley, CA
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Jan said he has brought several vehicles to this business, and they always do a good job. He stated they started his service on time and got it completed promptly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 177 in total