business image

Auto Repair Specialists, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,607 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair shop, we back qualifying work through a nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(815) 232-3994

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3358 IL-26 Freeport, IL 61032-9373

Affiliations

ASE
NAPA
Auto Repair Specialists, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,607 Reviews)

SF
gravatar
Sue F.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2026
verified customerVerified Customer
9
Oil change and repair service
I came to use Auto Repair Specialists from a referral of a friend so it had a plus toward them from the beginning. I was well satisfied with not only their performance as well as their professionalism. They had a nice waiting area and Kyle was very patient answering questions and explaining details. I believe customer service is not just something they say they do, but follow through with doing.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 04/24/2026 07:52 AM

Thank you so much for your thoughtful review and for trusting us based on your friend’s recommendation—that means a lot to our team! We’re glad to hear that both our performance and professionalism met your expectations.

It’s great to know you felt comfortable in our waiting area and that Kyle took the time to answer your questions and explain everything clearly. We truly believe in backing up our words with action, so your comments about our customer service really mean a lot to us.

We appreciate your support and look forward to helping you again in the future!

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