Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

641 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 days ago

Reviews


SC
Sanjay C.
Wichita, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Sanjay said they have good service and they always work on the price with him. They really treat him well.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Wichita, KS
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Eric said the business always strives to do a good job while servicing his vehicle. They do not overcharge him for their work.
This review was collected via phone interview by Customer Research Inc.

LG
LOREN G.
Wichita, KS
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
1993 Buick Regal Oil Change and Safety Check
Inspection of front suspension revealed a worn left ball joint and right inner tie rod end...replaced both left and right ball joints, and inner tie rod end. Repairs were completed in a professional and timely manner. Good experience.

NP
Nancy P.
Augusta, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Nancy said she's been going to the business for the past 40 years and would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CS
Chriss S.
Kansas
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Chriss said the service was good but the pricing was a bit high.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Wichita, KS
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Bob said the staff have done a good job for the past 5 years.
This review was collected via phone interview by Customer Research Inc.

DH
Dale H.
Wichita, KS
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Dale said that he went to the business after being referred. They did a good job and he recommends them to others.
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
Kansas
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Ken said he knows the owner and trusts them. Also said that he highly recommends them
This review was collected via phone interview by Customer Research Inc.

CS
Charle S.
Kansas
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Charle said the business always follows up with him if anything isn't right or if there's a change to something, he's always updated.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Wichita, KS
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Thomas said he would recommend the business for service, but it no longer takes the Car 1 cards.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Wichita, KS
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Larry said the employees did everything he asked them to do and they also found a problem with his vehicle and fixed that also. He was pleased with the performance.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Derby, KS
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Great customer service
Always professional and takes care of the military families.

DS
DENNIS S.
Wichita, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Did what I needed done.
Covered what I needed done.

SB
SUSAN B.
Wichita, KS
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Thank you so much for keeping my old car running like new!!!
I am so Thankful for the Great/Expert Team you have at Auto Smart South, to be able to repair my old cars and keep me safe on the road!!!! Your the BEST!!

LG
LOREN G.
Wichita, KS
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Replacement of neutral safety switch
Work was completed in a timely and professional manner...pleasant experience.

JH
Jeff H.
Kansas
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Jeff said they are easy to work with, that they do good work
This review was collected via phone interview by Customer Research Inc.

AC
ANGELA C.
Wichita, KS
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Individual Problem Solving and being able to fix it same day.
1. I appreciate following thru to make sure the Customer is happy and knows they do not need to go and find another vehicle.
2. The attitude and disposition that You listen to the concerns and do not ignore.
3. You find the problem and explain what is going on with the Auto.
4. The fact that you are willing to explain how to correct the problem.
5. You know how long it will take and a customer can rest assure it’s going to be ok.
6. I thank You for solving my problem I was finally at Peace.
7. I had gone to several Auto stores trying to find out what was wrong. I was told many things but it was not correct.
8. The Check Engine Light stayed on and I had no one who would tell me the truth. All of the Money I could have spent trusting and not knowing.
9. I am so glad and thankful that the original Mechanic and now the Owner.
10. I knew I could and would trust the results of Auto Smart to help me.

BN
Breta N.
Wichita, KS
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Breta said they have done a lot of work for her. They are very open. They are honest. They are very trustworthy. Also she wouldn't go anywhere else and they are great.
This review was collected via phone interview by Customer Research Inc.

SB
SUSAN B.
Wichita, KS
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Thank you so much for your excellent knowledge and expertise on being able to repair my car and make it safe for me to drive!!
Thank you so much for your excellent knowledge and expertise on being able to repair my car and make it safe for me to drive!! What a great Team you have, I appreciate all of you and your competence in all of my car repairs!!!

WV
Will V.
Derby, KS
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Will said the business was able to get him right in. They were able to take his after-market parts and install them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 641 in total